Latest Vacancies at ARM Life Plc, 25th July, 2018

⏲ Jul 25, 2018, 6:40 PM
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ARM is a leading group of companies situated in Nigeria with branches scattered across the country. ARM Life is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non bank financial services firms in Nigeria with a focus on asset management of quoted equities and fixed income securities. We are recruiting to fill the position below: Job Title: Team Member, High Value Client Management Location: Nigeria Job Type: Full-Time Job Summary

To manage and maintain relationships with high value clients by providing excellent service delivery, investment and retirement planning advice, innovative thinking, database management, while building a deeper knowledge of the HVCs.
This will be geared towards increasing our share of clients’ wallet and building a large referral network.

Principal Duties and Responsibilities

Deepen relationships with high value clients based on their peculiar segments and behavioral patterns.
Proactively develop client relationships, anticipate, and provide solutions to client needs and give high priority to client satisfaction, with responsibility for meeting or exceeding agreed performance targets and objectives, particularly those relating to net new money, and income generation.
Accurately assess the risk profile, suitability, and appropriateness of clients when marketing Pension products and services by maintaining an accurate and up to date call report, KYC database
Continuous monitoring of developments in the macro-economic environment in general and in the financial service sector with a view to taking advantage of the emerging opportunities and minimize the potential threats to our business e.g. changes in clients’ needs and values, competitor activities, regulatory changes
Develop behavioral analytics metrics and tools to monitor and predict client patterns to aid decision making.

Education Qualification

Minimum - B.A., B.Sc, B.Sc(ED), B.Tech, HND, M.Sc, MBA

Job Title: Team Lead, Employer Management Location: Abuja Job Summary

To directly manage the employer management team within the relationship management team.
Focus will be on operational efficiency, innovative thinking, database management and building a trusting and deeper knowledge with a view to deepening our relationship.
This will be geared towards increasing our share of clients’ wallet and building a large referral network.

Principal Duties and Responsibilities

Develop and champion strategies to deepen relationships with employers and Pension Desk Officers based on their peculiar segments and behavioral patterns.
Develop strategies (based on a thorough understanding of the pension industry to grow the business and maintain the company’s leading position in the industry.
Drive over-arching customer retention vision and strategy.
Manage communication with employers and develop an employer engagement strategy. These initiatives includes, but are not limited to segmentation, campaign development and management.
Continuous monitoring of developments in the macro-economic environment in general and in the financial service sector with a view to taking advantage of the emerging opportunities and minimize the potential threats to our business e.g. changes in clients’ needs and values, competitor activities, regulatory changes
Creation of a SMART referral structure for the Employer management team.

Education Qualification Minimum