Latest Recruitment at Insidify (SeamlessHR)

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Insidify (SeamlessHR) is a fast-growing HR Technology software company providing solutions in Recruitment Management, Learning Management and HRIS/HRMS- as single solutions or a suite of solutions named SeamlessHR, where a unified workforce application encompassing Applicant Tracking System, Online Testing, Online Learning, HRIS, Employee Self Service, New Hire Onboarding, Payroll, Time and Attendance, Talent Management, Performance Appraisals, and more are all in one system. We currently serve over several clients in Nigeria and other African countries. We are recruiting to fill the position below:     Job Title: Software Implementation Analyst Location: Lagos Department: Business Operations Specialization: Data Entry/Statistics/Analysis,Database Administration,Project/Programme Management Reports to: The Software Implementation Manager. Job Summary

• This role acts as a bridge between our software developers, internal teams and our clients
• Under the supervision of the Implementation Manager, you support and act to ensure that deployments of new software applications or upgrades are planned and carried out accurately
• You determine whether our products inter-operate with clients’ existing systems and make plan for customization or integration of work where necessary
• You at all times assist in all other activities throughout the implementation cycle.
• As our ideal candidate, you should have thorough knowledge of our industry,  In-depth knowledge of SeamlessHR diverse business functions and products, be detail-oriented, familiar with the start-up ecosystem, driven, articulate, and enjoy working with others in a fun and fast-paced environment
• We are looking for creative problem solvers with a passion for innovation to join our team.

Essential Functions/Responsibilities

• Provide implementation and consulting services to clients. Responsible for optimal client setup and training while maintaining a high level of customer satisfaction
• Act as liaison between the clients’ success team and our internal product development team.
• Collaborate with clients to build out and combine data set iterations that support the implementation roadmap and help to manage client expectations by supporting data organization processes
• Analyze client’s existing process/solution prior to installation and consult with client to map current systems with SeamlessHR features
• Coordinate pre-installation data gathering and analysis for new and ongoing projects
• Assist in pre-sales product demonstrations and provide assistance in scoping projects or developing proposals, where necessary
• Own and manage assigned projects and tasks to completion with minimal oversight
• Consult with client to define parameters within the software application, execute set iterations to achieve key project dates and to ensure business goals, unique resources and measures of success are met
• Communicate the client’s needs/expectations for appropriate actions and recommend appropriate solutions
• Contribute to design for all workflow, note procedures and perform integrated/functionality tests on all implementation processes
• Develop and maintain project documentation such as project plans, Gantt charts, punch lists, configuration guides, etc
• Coordinate Standard of Operations -SOP (Implementation Plan) development
• Recommend appropriate additional solutions and prepare proposals for same
• Coordinate with clients to provide training to clients’ staff and required users of the products
• Work with client and Product Management to define business goals and requirements, guide product expectations, and communicate prioritized needs to development team
• Anticipate and mitigate risk associated with migrating and conversion of client’s data factors that exceed timelines on behalf of client and product teams, escalating to leadership when necessary
• Become a subject-matter expert on SeamlessHR’s suite of HR products and our implementation methodology
• Find opportunities to position other service offerings always
• Perform other duties as assigned

Qualification and Person Specification

• A Bachelor's or Master's Degree in Human Resources Management, Psychology, Business Admin, Marketing or any related fields.
• Any recognised HR certification (CIPM, SHRM, PHRi)
• Project management certification, training and/or experience in a tech firm- preferably software implementation experience will be an added advantage.
• Industry knowledge and experience with HR software
• Proven software implementation experience with product suites and large scale technology deployments
• Ability to work in a fast-paced environment
• Proven ability to coordinate and facilitate training sessions for client staff
• Ability to analyze and document a project’s business requirements and translate those requirements into functional and technical specifications
• Ability to lead end-users through change management process
• Ability to analyze business processes to optimize best practices
• Ability to manage budgets, resources and timelines

Required Competencies All core competencies plus:

• Advanced knowledge of your primary product and a basic knowledge of other secondary products
• Demonstrate expertise in verbal communication
• Demonstrate expertise written communication especially in business and technical writing
• Process Management skills
• Advanced knowledge of statistics and analysis
• Advanced knowledge in championing the customer
• Full grasp of industry knowledge and engagement
• Excellent project management skills

Interested and qualified candidates should:Click here to apply     Job Title: HR Assistant Location: Lagos Department: Human Resources Job Summary

• As the HR Associate, you contribute to the accomplishment of Human Resource practices and objectives that will provide an employee-oriented, and high-performance culture.
• You assist the HR Manager in assessing various staffing needs to determine methods to address current and future conditions, including workforce planning, talent management, competency gap analysis, learning and development; recruitment and retention; ,performance management; compensation; coaching and mentoring; succession planning, payroll management, time and attendance management and organizational structure design; and change management.
• Our ideal candidate should have thorough knowledge of the industry’s legal rules and guidelines, In depth knowledge of SeamlessHR diverse business functions, be detail-oriented, familiar with the start-up ecosystem, driven, articulate, and enjoy working with others in a fun and fast-paced environment. We are looking for creative problem solvers with a passion for innovation to join our team.

Essential Functions and Responsibilities

• Maintain the HRIS database and generates scheduled or requested reports to assist management.
• Provide payroll information by collecting time and attendance records.
• Submit employee data reports by assembling, preparing, and analyzing data
• Maintains employee information by entering and updating employment and status-change data
• Welcomes new employees to the organization by conducting orientation
• Provides secretarial support by entering, formatting, and printing information; organizing work; relaying messages; maintaining equipment and supplies
• Develop and maintain a pay structure by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets
• Assist in planning, monitoring, and monthly performance review and appraisal of employees
• Develop an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance
• Conference with employees; listening and resolving employee grievances; counseling employees and supervisors
• Maintain employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends
• Suggest benefit programs to management, directing the processing of benefit claims, obtain and evaluate benefit contract bids; awarding benefit contracts; design and conduct educational programs on benefit programs
• Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements,  and represent the organization at hearings
• Maintain historical human resource records by designing a filing and retrieval system; keeping past and current records
• Clearly understand the role, objectives and targets and how they fit into the work of the team and departments
• Assist in conducting assessments and gap analysis on employee skills and competencies
• Assess various staffing needs to determine methods to address current and future conditions, including retention management, realignment, recruitment planning, and career development
• Maintains human resource staff by recruiting, selecting, orienting, and training employees, conducting and analyzing exit interviews; recommending changes
• Develop learning plans by identifying trainings or educational opportunities for employee development
• Assist with change management initiatives by conducting readiness assessments, job-impact analysis, and skill and capability assessments
• Assist in developing knowledge sharing processes and programs that encourage learning and collaboration
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

Qualification and Person Specification

• Bachelor's degree or equivalent in Human Resources, Business, Psychology, or any related fields
• Membership of a relevant and recognised  professional body e.g CIPM, SHRM, HRPL, etc
• Knowledge and experience in employment law, compensation, workforce planning, employee learning and development, employee relations, safety, and preventive labor relations, preferred.
• Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement, preferred
• Experience in the administration of benefits and compensation programs and other Human Resources recognition and engagement programs and processes
• Must be organized, detail-oriented and can work in a fast-paced environment
• Knowledge of industry’s legal rules and guidelines
• In depth knowledge of SeamlessHR diverse business functions

Required Skills and Competencies All core competencies plus:

• Excellent knowledge of  State and Federal employment laws, regulations, statutes
• Knowledge of best practices relating to employee performance management
• Knowledge of human resources value chain, component, and procedures like Recruitment and  Selection, Workforce planning, Talent Management, Performance Management, Learning and Development, Compensations and Benefit, and Labour and employment laws.
• Above average knowledge of all SeamlessHR's product suite.
• Demonstrate expertise in verbal communication
• Demonstrate expertise written communication especially in business writing
• Good grasp of industry knowledge
• Sufficient ability to negotiate and reach win-win situation
• Process Management skills
• Good knowledge of statistics and analysis
• Good knowledge of payroll processing and tax computation

Interested and qualified candidates should:Click here to apply     Job Title: Sales & Marketing Analyst Location: Lagos Department: Sales and Marketing Specialization: Sales/Retail/Marketing Reporting Structure: In this position, you’ll report to the Marketing and Sales Lead Job Summary

• As the Sales & Marketing Analyst, you work to with and report directly to the Sales & Marketing lead. You take charge of the operations of the team in his/her absence and you have responsibility for assisting with the many facets of the sales and marketing effort including proposal preparation, developing sales pitches and product demonstration and various marketing programs, You will also assist in the development of sales strategy, plan and forecasts for the sales team. You are capable of presenting your ideas  and making suggestions on changes to current sales techniques, procedures or promotional efforts based on market research and new trends.
• As our ideal candidate, you should be upbeat and vibrant in language, tone and behavior. You will conduct research on potential clients. Use company approved/ recommended practices to span wide range of prospective clients and to target well aligned clients. In the absence of the Sales and Marketing lead, You might be required to attend to sales calls and product demonstration in a zealous and passionate way, so much so that the audience is influenced positively by their approach.
• You should also have a good knowledge of the industry, In depth knowledge of SeamlessHR product suite, be detail-oriented, familiar with the start-up ecosystem, driven, articulate, and enjoy working with others in a fun and fast-paced environment. We are looking for a critical thinker, a creative problem solvers with a passion for innovation to join our team.

Essential Functions and Responsibilities

• Creating and developing new innovative ways to communicate the company message to their existing customers
• Following up with past customers and cross selling products
• Researching the target market and identifying potential target clients
• Building a sales pipeline to ensure a constant stream of sales
• Assisting with writing of proposals
• Arranging meetings with clients and carrying out product demonstrations to sell SeamlessHR products and services
• Contributing to the annual sales and marketing quotas, project expected sales volume and profit for existing and new products
• Attending meetings with potential clients and closing sales
• Following up swiftly on sales enquiries and sending out information
• Developing new sales leads, following up on leads generated until lead are converted and sales are closed
• Communicating with and qualifying sales prospects
• Creating invoices and sending out to clients following a sale
• Progressing towards activity targets and KPI’s set by the marketing and sales lead
• Updating the CRM and inputting information on customers
• Planning and project managing marketing events and evaluating their success
• Supporting the marketing and sales lead on day to day marketing and sales activities
• Reporting weekly and monthly sales report to the Marketing and sales lead
• Analyzing workflows and makes recommendations for streamlining or improving the process
• Negotiating sales contracts with clients and ensuring their profitability
• Ensure SeamlessHR website is Search Engine Optimised to maximise inbound sales opportunities and managing the company’s social media accounts
• Suggesting and implementing development, productivity, quality, and customer-service standards
• Recommending sales and marketing strategies for the purpose of enhancing company sales
• Conducting market research into emerging trends in the industry
• Develops and implements targeted surveys for the purpose of gathering market information
• Identifying trends, determine system improvements and implementing change
• Updating job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

Qualifications and Person Specification

• Bachelor's Degree in Marketing, Business Administration, or related field
• Experience in sales, marketing, and/or business development
• All round sales and marketing experience gained from a similar sized organisation
• In depth understanding of a relevant marketplace
• Professional sales training would be a strong advantage
• Proven track record of achieving targets and driving sales growth in a business
• Attending industry events and conferences to generate new business leads
• Well organised with previous experience using CRM systems
• Outgoing with an ability to build rapport with people of all backgrounds
• Confident in a selling environment that entails software products & services
• Highly motivated with a genuine drive to succeed
• Must be organized, detail-oriented and can work in a fast-paced environment
• Knowledge of  SeamlessHR diverse business functions and principles (e.g. Implementation, Aftersale services, finance, etc.)
• Ability to understand user needs, the consumer experience, marketing strategy and operational capabilities

Required Competencies All core competencies plus:

• Above average knowledge and applications of strategy development
• Above average knowledge and applications of strategy execution
• Advanced knowledge of all of SeamlessHR's product suite
• Demonstrate expertise in verbal communication
• Demonstrate expertise written communication especially in business writing
• Advanced knowledge of statistics and analysis
• Process Management skills
• Be an expert in championing the customer
• Good industry knowledge and engagement
• Expert ability to negotiate and reach win-win situations
• Advanced knowledge and use of digital marketing strategies and tools
• Expert knowledge of the sales management process

Interested and qualified candidates should:Click here to apply     Job Title: Compliance and Internal Control Officer Location: Lagos Department: Operations Specialization: Accounting/Audit/Tax,Quality Assurance/Control Reporting Structure: In this position, you’ll report to the Head of Business Operations Job Summary

• Functioning as an objective body that reviews and evaluates compliance issues/concerns within the organization, this position ensures the management and employees are in compliance with the rules and regulations of regulatory agencies, the company policies and procedures are being followed, and that behaviors in the organization meets the company’s Standards of Conduct.
• The compliance officer serves as a channel of communication to receive and direct compliance issues to appropriate resources for investigation and resolution- monitoring and reporting results of the compliance/ethics efforts of the company and in providing guidance for the senior management team on matters relating to compliance.

Essential Duties And Responsibilities

• Develops, initiates, maintains, and revises policies and procedures for the general operation of the company and its related activities to prevent illegal, unethical, or improper conduct. Manages day-to-day operation of the department.
• Develops and periodically reviews and updates Standards of Procedure and Code Of Conducts to ensure continuing currency and relevance in providing guidance to management and employees.
• Collaborates with other departments (e.g.,Financial Control, Admin, HR Operations, etc.) to direct compliance issues to appropriate existing channels for investigation and resolution. Consults with the Company Lawyers as needed to resolve difficult legal compliance issues.
• Responds to alleged violations of rules, regulations, policies, procedures, and Codes of Conduct and SOP by evaluating or recommending the initiation of investigative procedures. Develops and oversees a system for uniform handling of such violations.
• Acts as an independent review and evaluation body to ensure that compliance Issues/concerns within the organization are being appropriately evaluated, investigated and resolved.
• Monitors, and as necessary, coordinates SOPs of other departments to remain abreast of the status of all activities and to identify trends.
• Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future.
• Provides reports on a regular basis, and as directed or requested, to keep the senior management informed of the operation and progress of compliance efforts.
• Ensures proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/or required.
• Institutes and maintains an effective compliance communication program for the organization, including promoting a) heightened awareness of Standards of Conduct, and (b) understanding of new and existing compliance issues and related policies and procedures.
• Works with the Human Resources Department and others as appropriate to develop an effective compliance training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers.
• Monitors the performance of the Compliance Department and related activities on a continuing basis, taking appropriate steps to improve its effectiveness.

Qualification and Person Specification

• A Bachelor or Master’s degree in Accounting, Finance, Psychology, Business Admin, or any related fields.
• Familiarity with internal control,quality control, operational, financial,, and human resource procedures and regulations is a must.
• More than 1 year experience in same or similar roles.
• Industry knowledge and experience with HR software.
• Ability to work in a fast-paced environment
• Proven ability to coordinate and facilitate training sessions for staff
• Ability to lead a change management process
• Ability to analyze business processes to optimize best practices
• Ability to manage budgets, resources and timelines

Required Competencies All core competencies plus:

• Advanced knowledge of your primary product and a basic knowledge of other secondary products
• Demonstrate expertise in verbal communication
• Demonstrate expertise written communication especially in business and technical writing
• Process Management skills
• Advanced knowledge of statistics and analysis
• Advanced knowledge in championing the customer
• Full grasp of industry knowledge and engagement
• Excellent project management skills

Interested and qualified candidates should:Click here to apply     Job Title: Software Developer Location: Lagos Department: Technology Specialization(s): Software/Web Development Reports to: The Senior software developer (or the CTO should the former be unavailable). Job Summary

• The talented members of this team do not just write codes and debug, they make a significant impact on the design and development to testing of all our solutions; building functional programmes.
• You are able to work independently with little supervision, possessing an excellent organizational and problem-solving skills in addition to a hands-on experience in development and agile methodologies.
• Our operation is fast-paced and collaborative.
• You are not just an individual, you are part of a collaborative and highly visible team that works on unique, fast-paced technology solutions/projects.
• You will be empowered within this open and dynamic environment to contribute to the team in delivering quality and exceeding expectations. Leveraging your experience; you create and maintain software products.
• You also develop products for our clients, and offer excellent technical support.
• With keen eye for details and problem-solving skills, you work with other developers, software implementation lead, testers, and more; using only accepted and pre-defined coding languages where your goal is to to develop high-quality software that is aligned with user needs and business goals.

Essential Functions/Responsibilities

• Work closely with the team to develop software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.
• Demonstrate and document solutions by developing documentation, design algorithms, flowcharts, layouts, diagrams, charts, code comments and clear code
• Produce clean, efficient code based on specifications
• Analyse and resolve software errors or bugs accurately on time and provide required status report update
• Integrate software components and third party programmes
• Verify and deploy programmes and systems
• Troubleshoot, debug and upgrade existing software
• Gather and evaluate user feedback
• Recommend and execute improvements
• Create technical documentation for reference and reporting
• Develop high-quality software design and architecture
• Identify, prioritize and execute tasks in the software development lifecycle
• Review and debug code
• Perform validation and verification testing
• Collaborate with internal teams and vendors to fix and improve products
• Collaborate to ensure software is up-to-date with latest technologies
• Suggest, plan and implement software improvements and upgrades
• Supply design and development projects on time and within budget
• Analyse and resolve software errors accurately on time and provide required status report update
• Liaise in the development of new software applications, coordinating developers, analysts and designers
• Contribute to the development and maintenance of user manuals and guidelines
• Implement software products for end users to meet standard
• Support and assist junior/intern software developer, testers and analysts
• Perform other duties as assigned

Qualification and Person Specification

• A Bachelor’s Degree in Computer Science, Engineering or any related fields
• Demonstrate competencies required as a Software Developer/Engineer
• Proven experience in software development and scripting
• Experience with UI frameworks
• Proven ability to manage stress and work within strict timelines
• Ability to work independently and multi-task effectively
• Demonstrated understanding of projects from the perspective of both client and business
• Flexible and willing to accept a change in priorities as necessary
• Excellent communication skills
• Resourcefulness and troubleshooting aptitude
• Excellent organizational and leadership skills
• Strong attention to detail
• Passion for excellent customer service

Required Skills and Competencies All core competencies plus:

• Experience using system monitoring tools and automated testing frameworks
• Knowledge of selected programming languages (Java, Laravel, PhP)
• Demonstrates knowledge of relational databases
• Familiarity with various operating systems (Linus, Mac OS, Windows)
• Possess analytical mind with problem-solving aptitude
• Agile Software Development (Familiarity with Agile development methodologies)
• Experience with software design and development in a test-drive environment
• Experience with databases and Object-Relational Mapping (ORM) frameworks
• Proven ability to learn new languages and technologies
• Ability to analyze and document a project’s business requirements and translate those requirements into functional and technical specifications
• Proven ability to manage stress and work within strict timelines
• Ability to work independently and multi-task effectively
• Ability to understand projects from the perspective of both client and business

Interested and qualified candidates should:Click here to apply     Job Title: E-Learning Associate Location: Lagos Department: Learning Specialization(s): Media & Public Relations,Media production Reports to: The CEO Job Summary

• One of our core business function is E- Learning content development, and our growth strategy is heavily focused on product innovation around our e-learning content offering.
• As the E- learning and content development team, you will be the creative director, always at the centre of the learning product strategy, leading the whole learning team.
• You should have a creative mindset, be able to look at a content and think of the best possible way to create a course that will  allow learners achieve the intended learning objectives.
• Be able to demonstrate a close understanding of the e-learning production cycle and learning design process. Ideally, have knowledge and experience of working with, and using, learning technologies standards (SCORM and AICC) and authoring tools.
• You have to be highly articulate and able to communicate with a range of audiences including production team, clients and subject matter experts, instructional design expert, development team, and industry stakeholders. You can provide sound arguments and a clear direction for commercial and product decisions. Participate in “Train the Trainer” sessions and ensure that the courses are delivered on time, within budget and at the required level of quality.
• As our ideal candidate, you should have thorough knowledge of industry’s legal rules and guidelines, In depth knowledge of SeamlessHR diverse business functions, be detail-oriented, familiar with the start-up ecosystem, driven, articulate, and enjoy working with others in a fun and fast-paced environment.
• We are looking for creative problem solvers with a passion for innovation to join our team.

Essential Functions and Responsibilities

• Leading the idea generation process by engaging with clients, listen to their needs, and turn those into a roadmap of courses that you will have ultimate responsibility for delivering
• Working closely with our content production team to agree priorities, review key deliverables and provide client feedback, make improvements and iterative development
• Making decisions about prioritising course creation process so that client needs are met and that we continue to outpace the market
• Collaborate with Instructional Designers and Subject Matter Experts (SMEs) to capture project specific educational content using storyboards and/or scripts
• Contribute to and adheres to the branding and style guidelines of the organization; works with established templates
• Applies communications and design best practices and standards in order to deliver impactful and visually appealing content
• Modifies existing eLearning courses to reflect updates and meet evolving learning needs.
• Adhere to e-Learning development standards and communication protocols; e.g., SCORM, AICC in support of successful publishing into Staffclass LMS or web environment
• Conduct QA testing for eLearning courses and resolves issues related to delivery of content on LMS, web platforms or mobile devices.
• Effectively manage and prioritize day-to-day activities and tracks project progress, identifies potential issues, and captures lessons learned along the way
• Create and maintain a library/database of resources including but not limited to content assets e.g., video, images and learning resources; e.g., self-help instructions, technical and functional requirements, process/project documentations
• Keeps current with latest content development technologies and tools as well as eLearning best practices and trends
• Keeping up to speed with changes in legislation that present new opportunities, spot emerging business challenges and monitor the competition
• Working closely with our sales and marketing teams to refine our value proposition and generate new sales lead
• Learning and translating user needs and wants into detailed technical requirements to ensure our products meet market needs
• Work closely with product development team to answer questions and prioritization regarding feature and functionality details for technology projects
• Communicating effectively with the CEO, Head Of Business Operations and key stakeholders on project strategy, features, scope and progress
• Define the scope of technology projects and create detailed work plan in collaboration with CEO and Head of Business Operations
• Developing schedules for project completion and determine the objectives and measures
• Ensuring that the project deliverables are on time, within budget and at the required level of quality

Qualifications and Person Specification

• Bachelor’s Degree in Computer Science, Business Administration, Production, or a related field.
• Proven learning management experience
• A self-starter who takes ownership of products and projects
• Demonstrate an understanding of emerging learning technologies
• An articulate communicator
• Deep interest in tech trends and ability to integrate trends in products
• Have high level of Intellectual curiosity and preferably
• Ability to elicit, capture, and document requirements directly from clients and design systems according to those requirements
• Must be highly motivated, and able to work well alone and as part of a team
• Familiarity with professional video production procedures, practices, techniques, and terminology

Required Skills and Competencies All core competencies plus:

• E-learning content production skills (Ability to demonstrate a close understanding of the e-learning production cycle and learning design process)
• Critical thinking and Problem solving (A problem-solver with great listening and probing skills)
• Interpersonal skills (Excellent interpersonal and communication skills to interact with clients, top management, development team, sales team and other stakeholders)
• Project Management skills
• Resource planning skills
• Training skills (Expert ability to “Train the Trainer”)
• Curriculum planning skills
• Visual design
• Course delivery methodologies
• Product development and delivery
• E-learning best practices (Knowledge and experience of working with, and using, learning technologies standards (SCORM and AICC) and authoring tools; video, responsive design, gamification, simulations, and animation/motion graphics.

Interested and qualified candidates should:Click here to apply   Application Deadline 21st December, 2018.

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