Jobs at NetApp Nigeria for a Systems Engineer in Lagos
NetApp creates innovative storage and data management solutions that
help accelerate business breakthroughs and deliver outstanding cost
efficiency. Our dedication to principles of simplicity, innovation, and
customer success has made us one of the fastest-growing storage and data
management providers today.
Customers around the world choose us for our "go beyond" approach and
broad portfolio of solutions for business applications, storage for
virtual servers, disk-to-disk backup, and more. Our solutions provide
nonstop availability of critical business data and simplify business
processes so you can deploy new capabilities with confidence and get to
revenue faster than ever before.
We are recruiting to fill the position of:
Job Title: Systems Engineer
Requisition Number: 36323BR
Full time / Part time: Full-time
Location: Lagos
Job Description
- As a Systems Engineer in NetApp's Sales function, you are
responsible for providing pre-sales and post-sales support for selling
NetApp's products or services to existing and potential customers.
- You will utilize your excellent technical and relationship
building skills in working with vendors, partners and sales to ensure
that optimum systems solutions are provided to customers.
- In this position your overall focus areas will be in supporting
and developing processes and systems for quick and thorough responses to
customer RFP's, provide systems configuration recommendations, and
apply your background and experience to deliver solutions to technical
problems.
Essential Functions
- The essential responsibilities of the Systems Engineers are to
work directly with customers in pre-sales and post sales situations, and
to work effectively across functions with other NetApp employees in
Sales, Marketing, Customer Service and Development areas.
Specific Responsibilities
Specific responsibilities include:
- Identify customer needs and requirements.
- Work with Sales to respond to RFP's.
- Attending customer calls with the Sales Representative.
- Provide technical consultation and disseminate product information to the sales team.
- Provide direction and mentorship to more junior Systems Engineers in the department.
- Define all of the elements of a customer's technical computing environment.
- Answer customer questions.
- Provide technical support to current customer and 'try-and-buy' test projects.
- Defining customer acceptance criteria for 'try-and-buy' evaluation projects.
- Pickup and deliver NetApp evaluation test system to customer site.
Responsibility
- As a seasoned professional with a wide range of experiences,
this individual uses professional concepts and company objectives to
resolve complex issues in creative and effective ways.
- Is responsible for a specific geographical install base and
large, complex, high visibility, strategic, or tactically important
accounts.
Interaction:
- This individual effectively works with, and influences senior
internal personnel within the function, employees in other functions
that support the sales effort, and has direct customer contact.
- Limited management supervision and direction is provided since this individual operates and drives results independently.
- The ideal candidate is a subject matter expert and strongly
influences sales team decisions and initiatives. May also act as a team
leader and major decision maker for team projects.
Desired Skills and Experience
- Excellent written and verbal communication skills.
- Good interpersonal communication and customer service skills are
needed in order work successfully with prospects, customers, and cross
functional teams to meet performance goals.
- Account management and project management experience.
- Ability to follow standard engineering principles and practices.
- Creative approach to problem solving.
- Travel to the prospective customer's sites as necessary.
- Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.
Education and Experience
- 8 to 12 years of experience is preferred.
- Experience which demonstrates a significant level of expertise
in technical specifications required to sell NetApp products and
services is required.
- Specialized knowledge in breadth and/or depth.
- A Bachelor of Arts or Sciences Degree in Electrical Engineering, Computer Science, or equivalent is required.
Method of Application
Qualified and Interested candidates should:
Click here to apply online