Job Recruitment at Catholic Relief Services

⏲ Apr 7, 2021, 6:18 AM
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Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

We are recruiting to fill the position of:

Job Title: Human Resources Officer

Reference: 21000067
Location: Adamawa
Job Type: Full-time
Organization: Catholic Relief Services
Schedule: Regular
Shift: Standard
Employee Status: Individual Contributor
Job Level: Day Job
Travel: Yes, 20 % of the Time

Job Summary

The HR Officer closely working with the Human Resources Manager will support the Adamawa office, sub offices in Adamawa State and the North East Nigeria region to manage, develop and administer policies and programs covering several but not limited to the following: recruitment, wage and salary administration, training, employee relations, and benefits. The focus will be supporting the HR Manager to cover a variety of client groups.
H/She will work closely with the Human Resources Manager to develop plans and strategies to meet organizational requirements and ensure the program policies and practices comply with applicable laws and regulations.
Additionally, H/She will be responsible for recording and updating the training, motivation, and evaluation of employees to meet CRS Nigeria’s strategic goals and objectives.

Roles and Key Responsibilities

Coordinate policies regarding human resources activities, such as recruitment, compensation, benefits, training, employee relations, and performance management.
Process, verify, and maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations, and Classifications.
Suggest advertising sources. Assist in writing and recommend placement of job advertisements in various media according to needs.
Interpret and provide guidance and instruction to sub office teams on HR processes, policies, workflow, and work unit priorities.
Provide employees with information about policies, job descriptions, working conditions, wages and opportunities for promotion and employee benefits.
Plan and conduct new employee orientation with the HRA to foster positive attitude toward organizational objectives.
Working with the HRA, conduct reference and background checks for new hires and discuss results with HRM.
Will assist in the review and development and implementation of new and existing HR policies and procedures
Serve as a link between the HR team and employees by handling questions, interpreting and administering contracts, and helping to resolve work related problems.
When applicable, contract with vendors to provide employee services such as health and life insurance etc.
Working with the HRM, Ensure all phases of the performance management system are implemented according to agency guidance, i.e. performance and development planning, coaching, assessment, mentoring, and career planning, 360 multi rater feedback).
With the use of the survey monkey tool, responsible for implementing the 360 multi-rater surveys for national staff.
Identify training and development opportunities using staff performance and development plans as a standard and working with Unit Heads
Process employee requests for external trainings while complying with polices and Procedures.
Draft and coordinate employee communications, letters and updates to both HQ and sub office staff e.g. appointments, promotions, merit increases etc.
Prepare personnel action forms for new hires and forward to appropriate finance staff for addition to payroll.
Provide advice and assistance to staff and management on pay and benefits systems
Track probationary periods. Remind supervisors about probationary evaluations before completion of probationary service
Manage national staff separation process including exit interviews, separation letters, clearance, ensuring policies and procedures as well as local labor laws have been followed
Track and generate relevant HR data and metrics to access organizational effectiveness
In the absence of the Human Resources Manager, Act and represent at meetings, forums and networks.
Ensure all HR Audit topics are covered and co-lead the closing of any HR Audit findings.
In consultation with the Human Resources Manager will make decisions on HR issues
Ensure local and international consultants are sourced according to agency guidelines and the database updated as needful.
Perform other duties, as assigned.

Required Languages:

English is required, Hausa is an added advantage.

Travel:

Must be willing and able to travel up to 20%.

Basic Qualifications
Preferred Qualifications:

First Degree in Law, Business Administration or Social Sciences. A Master’s Degree in Administration / Human Resources and or a professional HR certification will be an added advantage
Minimum of 3+ years post graduate experience in Administration/Human resource management, preferably in an International Organization;

Knowledge, Skills and Abilities:

Strong interpersonal, communication and organizational skills as well as good judgment and vision.
Strong written and verbal communication skills.
Sound coordination skills and a demonstrated ability to multi-task.
Demonstrated proactive leadership ability,
Diplomacy, flexibility, and resourcefulness.
Strong critical thinking and creative problem-solving skills.
Ability to work effectively in diverse environments and Calmness under pressure
Respect the importance of confidentiality, as you will be dealing with employees' personal details
Must possess the ability to build good working relationships with colleagues at all levels
Must be fair and objective in handling situations related to employee relations
Good planning, monitoring and organizing skills and experience
Results-oriented and ability to work with minimum supervision.

Preferred Qualifications:

Must demonstrate a good understanding of contemporary human resource issues and best practices
Sound knowledge of local labor laws and ability to understand and interpret legislative and policy issues
Knowledge of payroll management will be an added advantage
Must be familiar with participatory approach to developing HR Processes and Systems
Proficiency in the use of Microsoft Office suite, including Word, Excel, PowerPoint and Outlook.

Supervisory Responsibilities:

None

Key Working Relationships:

Internal: Human Resources Manager, Human Resources Assistant, Management Team, Head of Operations, Administration Staff, Program staff, Finance staff, IT Staff, All Staff
External: Consultants, Vendors, Partners etc.

Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

Integrity
Continuous Improvement & Innovation
Builds Relationships
Develops Talent
Strategic Mindset
Accountability & Stewardship.

Interested and qualified candidates should:Click here to apply

Job Title: Project Officer - Mass Campaign

Reference: 21000066
Location: CARO-NG-Federal Capital Territory, Abuja
Job Type: Full-time
Job: Program Management
Organization: Catholic Relief Services
Schedule: Regular
Shift: Standard
Employee Status: Individual Contributor
Job Level: Day Job
Travel: Yes, 75 % of the Time

Context
CRS has a long and rich history of collaboration with the Global Fund to Fight AIDS, Tuberculosis and Malaria (Global Fund). In Nigeria, CRS has been a Co-Principal Recipient (PR) for the Global Fund Malaria grant since January 2017. As a Co-PR, CRS partnered with the National Malaria Elimination Program (NMEP), various state governments and malaria partners and stakeholders to coordinate and implement the 2017 long lasting insecticidal nets (LLIN) mass campaigns in 6 states. CRS also supervised and monitored an SR and supported a range of malaria treatment and prevention services at the state level.

For the 2018-2020 Global Fund Malaria grant, CRS remained a Co-PR with NMEP, strengthening the synergy and collaboration with NMEP to improve efficiency and impact. CRS worked closely with NMEP, Society for Family Health (SFH), Malaria Consortium, various state governments and other stakeholders to coordinate and implement the 2018-2020 long lasting insecticidal net (LLIN) mass campaigns in 13 states. CRS provided oversight and ICT4D leadership for the LLIN campaigns and implemented directly in some of the states. In addition to SFH, CRS provided oversight to 2 other SRs (Management Sciences for Health and Malaria Consortium), in providing support to the 13 states supported by the Global Fund, for a range of malaria treatment and prevention services at the state level. These services included Seasonal Malaria Chemoprevention (SMC) implemented by Malaria Consortium with oversight from CRS.

For the 2021-2023 Global Fund Malaria grant, CRS will remain a Co-PR with NMEP and provide robust oversight to the 3 SRs (Society for Family Health, Management Sciences for Health and Malaria Consortium). CRS will work closely with NMEP, 3 SRs and other partners, to scale up the implementation of life saving interventions and improve access to quality malaria services in the 13 GF supported states. These critical interventions include malaria treatment and prevention services such as Seasonal Malaria Chemoprevention, LLIN campaigns, Social and Behaviour Change campaign, and testing and treatment interventions.

Job Summary

The position of Project Officer - Mass Campaign will support the Senior Manager- Vector Control (SM-VC) to provide technical leadership in the implementation of Global Fund Malaria Program LLIN mass campaign activities both by CRS, SFH, MC, and MSH and support the day to day management of program activities.
She will review reports, provide oversight during LLIN campaign implementation by SFH, MC and MSH, review personnel payment documents, liaise with and send correspondence to State Ministries of Health for CRS LLIN campaign implementation and participate in subcommittee and ITN expert group meetings.
The Project Officer - Mass Campaign will support the SM-VC with the deployment of the ICT4D devices and technology in the implementation of the mass campaigns while actively contributing to the overall growth and strategic development of the grant and organization. She will also support oversight for continuous LLIN distribution activities in GF supported states, post campaign and CMA activities in implementing states. These activities will include first level review of activity reports for post campaign and CMA, review of data for continuous LLIN distribution and participating in monitoring visits to implementing states and ensuring Campaign Technical Assistants Team (CTAT) provide weekly reports during LLIN campaign implementation.

Roles and Key Responsibilities
Program Quality:

Support the SM-VC, ensure that the Global Fund Malaria Program’s strategic objectives for LLIN mass campaigns, post campaign activities, CMA and continuous LLIN distribution in the focal states are fully accomplished and meet expected technical quality standards
Provide support in the planning and coordination of LLIN mass campaigns in the identified LLIN mass campaign states, ensuring activities are implemented on schedule and meet relevant national guidelines.
Work closely with the SM-VC, in coordinating the responses to implementation bottlenecks related to LLIN campaigns and develop best practices to improve overall program performance
Support with the standardizing of reporting and information processes across all SRs and consultants
Assist in budget preparation and expense management activities for LLIN mass campaigns including review of SR implementation budgets
Support the management of Campaign Technical Assistants Team (CTAT) consultants and LGA coordinators
Conduct program reviews, prepare reports for management and review activity reports from consultants and SRs before finalization
Provide guidance and maintain frequent communications with SRs and participate in regular oversight and monitoring visits to states
Coordinate and monitor participants at trainings, meetings; and supervise temporary staff supporting the mass campaigns, CMA and post campaign SBCC
Prepare meeting agenda, organize meetings and distribute minutes

Monitoring, Evaluation, Accountability and Learning:

Track progress towards relevant performance indicators, analyzing reasons for shortfalls and adapting program strategies as needed
Support the design and implementation of feedback and response channels to enhance accountability of program vis-à-vis beneficiaries of the LLIN mass campaign services
In collaboration with program staff, work with partners to ensure CMA, continuous distribution and LLIN campaigns are implemented according to national guidelines
Analyze and troubleshoot program challenges and support identification of new opportunities for program development and improvement
Review reports on the LLIN mass campaign activities, provide updates on implementation progress and performance, identify solutions to address challenges and weaknesses
Ensure implementation of activities in compliance with all GoN, CRS and Global Fund administrative and operational procedures and policies, as well as applicable donor regulations
Participate in oversight visits to states to monitors vector control activities implemented by SRs

Required Languages:

English.

Travel:

Must be willing and able to travel up to 75 %.

Supervisory Responsibilities:

None

Key Working Relationships:

Internal: Global Fund Malaria Program Team, Deputy Country Representative, Country Representative, Head of Operations, Finance, Procurement and Administration Staff, Regional and Senior Technical Advisors, Deputy Regional Directors for PQ and MQ
External: Global Fund’s Fund Portfolio Manager and Nigeria Country Team, SRs, State Ministries of Health (SMOH), National Malaria Elimination Program (NMEP) within the Federal Ministry of Health (MoH), Technical and Financial Partners, supported health facilities, Local Fund Agent (LFA)

Physical Requirements / Environment:

Ability to travel frequently to the project sites in all the states supported by Global Fund Malaria Grant.

Disclaimer:

This job description is not an exhaustive list of the skills, efforts, duties, and responsibilities associated with the position.

Basic Qualifications
Preferred Qualifications:

Degree in a relevant field such as Sciences, social sciences, Public Health or related field
At least 5 years post NYSC relevant experience.
At least 4 years mass campaign experience
Previous experience working on the Global Fund for AIDS/TB/Malaria project.
Excellent English language skills (oral and written communication skills).
Proficiency in MS Office, including Word, Excel, PowerPoint and Outlook.
Demonstrated ability to coordinate activities, develop workplan and provide technical guidance on mass campaign activities
Strong representational skills and ability to interface with multiple stakeholders, representatives, and partners (including representatives of government agencies) in a professional manner on an ongoing basis.

Knowledge, Skills and Abilities:

Excellent analytical and information seeking skills, and good decision-making skills.
Ability to interface with multiple stakeholders, representatives, and partners in a professional manner.
Ability to work both in a team and independently.
Demonstrated ability to work effectively under pressure and to prioritize competing demands
Willingness and ability to travel in-country (sometimes on short notice) up to 75% of the time.
Strong inter-personal and public relations skills.

Integrity
Continuous Improvement & Innovation
Builds Relationships
Develops Talent
Strategic Mindset
Accountability & Stewardship.

Interested and qualified candidates should:Click here to apply

Job Title: Finance Officer

Reference: 2100005J
Location: CARO-NG-Federal Capital Territory, Abuja
Job Type: Full-time
Job: Finance
Organization: Catholic Relief Services
Schedule: Regular
Shift: Standard
Employee Status: Individual Contributor
Job Level: Day Job
Travel: Yes, 25 % of the Time

Job Summary

You will support the Finance department’s management of accounting systems, policies and procedures in compliance with CRS’ established accounting standards, Generally Accepted Accounting Principles (GAAP), donors’ rules and regulations, and legal requirements to support high-quality programs serving the poor and vulnerable.
As part of an experienced finance team you will help coordinate daily financial activities through preparation and delivery of financial services.

Roles and Key Responsibilities

Review and supporting documentation of financial transactions to ensure all required documents are accurate and complete.
Help ensure maintenance of all data required for processing financial transactions for assigned accounts in Insight financial accounting package.
Record delegated financial transactions following appropriate authorizations. Review various accounts to detect irregularities.
Help evaluate subrecipient financial management processes in accordance with policy and help strengthen capacity of partner in financial accounting and transactions.
Prepare delegated financial reports, as needed,
Help share information with subrecipients and staff on financial accounting policies and procedural compliance issues.
Review and manage account payables.
Support in preparing bank reconciliation statement.
Review, analyze and monitor staff receivables.

Required Languages:

English is preferred.

Travel:

Must be willing and able to travel up to 25%.

Basic Qualifications

B.A. degree in Accounting, Finance, Economics, Business Administration strongly preferred. Courses in accounting, or a qualification in accounting (CPA/ACCA or equivalent).
Minimum of two years accounting experience, preferably with an international or local NGO, or a financial/banking institution.
Familiarity the relevant public donors’ regulations preferred.
Proficient in Excel and experience with Word and PowerPoint.
Knowledge of Oracle accounting System or similar financial reporting software a plus.

Knowledge, Skills and Abilities:

Observation, active listening and analysis skills with ability to make sound judgment
Good interpersonal skills and the ability to interact effectively with diverse groups
Proactive, results-oriented and service-oriented.

Integrity
Continuous Improvement & Innovation
Builds Relationships
Develops Talent
Strategic Mindset
Accountability & Stewardship.

Supervisory Responsibilities:

None.

Key Working Relationships:

Internal: Program Manager(s), Project Grant Accountants, Finance Officers, Deputy CR
External: External Auditor(s) and Donor Representative(s).

Interested and qualified candidates should:Click here to apply

Application Deadline 19th April, 2021.

Note

Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
Note: All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.
Nigerian Nationals Only.
CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
CRS is an Equal Opportunity Employer.

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Job Recruitment at Catholic Relief Services

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