Job Opportunities at Danish Refugee Council

Danish Refugee Council (DRC) is a Danish international non-governmental organisation, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world. DRC is present in more than 30 conflict territories around the world assisting displaced people with shelter, food, income-generating activities, and a wide range of other assistance. It is of utmost importance for DRC to work in compliance with the DRC Accountability and Quality Management system and national legislations. Smooth, reliable and effective operational systems are preconditions for DRC to maintain its position as a trustworthy and reliable partner for our donors and an accountable organisation towards our beneficiaries.

We are recruiting to fill the position below:

Job Title: Communications Officer

Location: Maiduguri (Borno), Abuja (FCT)
Contract Type: National Contract
Availability: ASAP

The Position

• DRC is seeking the services of a committed and competent Communications Officer to join DRC’s Quality Assurance Unit. Interested persons will be reporting to the Quality Assurance Manager. The Communications Officer will work to increase local, national and international understanding of DRC’s work and role in Nigeria through high-quality communications products developed in line with DRC guidelines, donor commitments, protection principles and ethical standards.

Responsibilities

• Under the direction of the QAM, develop, implement, and monitor a communication and visibility plan to facilitate better understanding among partners, donors, beneficiaries and host communities, media, the general public, and government stakeholders of DRC Nigeria’s work and role;
• Update DRC Nigeria’s Communications Strategy on an annual basis;
• Write, edit and produce communication products promoting the contribution of DRC Nigeria to the crisis response;
• Undertake field visits to produce creative and engaging communications products to raise awareness of the crisis in northeast Nigeria and the humanitarian response efforts of DRC;
• Maintain and update DRC Nigeria country profile documents, fact sheets, and presentations for external audiences;
• Engage with NIF Communications Working Group and other relevant working groups and networks to ensure DRC representation and participation;
• Ensure timely publication and distribution of media content on the DRC Nigeria country webpage, DRC Nigeria Twitter account and HQ managed accounts;
• Ensure all DRC and donor visibility requirements and communications commitments are met;
• Provide training on communications and visibility to DRC Nigeria staff to improve contributions to communications initiatives and staff understanding of DRC and donor guidelines;
• Ensure there is appropriate age and gender awareness and considerations in all DRC Nigeria communications;
• Ensure all public multimedia materials have the necessary consent forms on file;
• Advise DRC Nigeria staff on media, public information, awareness raising and visibility issues in line with DRC and donor guidelines, protection principles and ethical standards;
• Contribute communications inputs to proposal development based on donor guidelines;
• In coordination with Supply Chain, maintain and update framework agreements related to visibility products;
• Provide support to QAM and SMT on media request and interview opportunities;
• In coordination with the QAM, liaise with DRC West Africa regional office and headquarters communications focal points as required; and,
• Perform other duties as assigned including support to other components of the Quality Assurance Unit.

Essentials

• At least 1 year of professional experience working in journalism or related field such as media / public relations
• Excellent writing, editing and communications skills in English required
• Advanced skill in graphic design, web, social media and video production evidenced by a portfolio of communications products produced by the candidate;
• Demonstrated experience in training and coaching;
• Demonstrated capacity to work collaboratively in a multi-cultural environment with competing priorities, tight deadlines, and in a complex emergency context; and,
• Ability to live and work in an insecure and high stress environment.
• Willingness to travel to other DRC base in Nigeria

Education

• University degree in a relevant field such as English, social sciences, public relations, journalism, communications or similar;
• Certification or equivalent professional experience in graphic design, web, social media and video production, or similar.

Desirable:

• Previous working experience with humanitarian agencies
• Experience working with displaced populations.
• Good understanding of the context in Northeast Nigeria

DRC as an Employer:
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

• Professionalism, impact & expertise
• Humanitarian approach & the work we do
• Purpose, meaningfulness & own contribution
• Culture, values & strong leadership
• Fair compensation & continuous development

Salary and Conditions

• In accordance with Danish Refugee Council’s Terms of Employment. The income will be subject to statutory deductions as per applicable Nigeria laws. The employee is responsible for the tax returns.

Interested and qualified candidates should:Click here to apply

Application Deadline 31st May, 2021.

Job Title: IT Assistant

Location: Yobe
Employment type: Contract

Overview of the position

• Provide IT support to the programme by undertaking technical and practical operational tasks to ensure smooth, safe and efficient IT.

Key Roles
Responsibilities:

• Ensure internet is operational at all times, and breakdowns are addressed without delay in all sites offices
• Travel to different field locations to troubleshoot various issues with IT equipment and internet.
• Ensure that software and licenses are in place and in line with SCI IT policies and guidelines.
• Ensure that email systems have adequate protection and the antivirus is updated and installed in all DRC computers within Nigeria.
• Ensure back-up of document in office and support field offices in doing the same.
• Hardware management and maintenance IT equipment.
• Local access to all computers including printers, and Internet Access.
• To undertake basic training for staff on computer handling, usage and email etiquette, rollout same training in other offices.
• Reduce outsourcing IT services, such as printers and photocopiers wireless connectivity and preventive maintenance.
• Ensure paperwork is kept according to DRC’s policies and procedures of and filed neatly with supporting documents in respective files (in particular equipment issue vouchers.)
• The responsibilities listed in the JD are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

Key Requirements

• Competent and literate in English, verbal and written, with a sound knowledge of technical expressions
• Sound judgment and the ability to work effectively with others at all levels
• Strong assessment, evaluation, analysis and strategic planning skills
• IT literate, MS - Word, Excel and PowerPoint
• Interpersonal communication and proven written / presentation skills
• Demonstrated ability to manage under stressful conditions
• Demonstrated knowledge of the historical and socio-political context of Nigeria.
• Experience in liaising with law enforcement agencies in Nigeria.
• Experience in managing incidents, incident mapping, developing and producing high quality security reports and assessments.
• Proven ability to prioritize tasks and meet deadlines
• Stable, reliable, moral and robust character and a good team-player
• Excellent communication skills, and a good sense of humour
• Proven commitment to accountability practices

Essential:

• Very good computer skills.
• Knowledge of VSAT and router configuration
• Knowledge & experience of dealing with ISPs.

Desirable:

• 1 - 2 Work experience with non-governmental organizations (NGOs) and/or displaced population is a very strong asset.

Education

• Bachelor’s Degree or equivalent in relevant field of IT.

Languages:

• Fluency in written and spoken English. Fluency in local spoken languages. Eg Hausa

Key Stakeholders:
Internal:

• All staff
• Human Resources
• Procurement & logistics

External:

• Relevant stakeholders

Conditions:

• Availability: 15th June, 2021.

Salary and Conditions

• In accordance with Danish Refugee Council’s Terms of Employment;
• The income will be subject to statutory deductions as per applicable Nigeria laws. The employee is responsible for the tax returns.

Interested and qualified candidates should: Click here to apply

Application Deadline 8th June, 2021.

Note

• The position is for Nigerian Nationals only.
• Applications sent / received after the deadline will not be considered.
• Due to the urgency of the position, applications will be reviewed on a rolling basis and the post may be filled before the deadline.
• Only short-listed applicants will be invited for written test and oral interview.
• By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:
  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development
• DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.