Job For MSIP Operations Assurance Personnel at Ericsson, 10th July, 2018

⏲ Jul 10, 2018, 2:28 PM
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Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world. We are recruiting to fill the position of: Job Title: MSIP Operations Assurance Personnel Location: Lagos Job Summary

We are looking for a member to be part of our Managed Services team! As a part of our MSIP Deployment team, you will play a key role in managing the delivery of services and resources on our “live” customer network, broadcast platform and/or IS/IT infrastructure.
Based on our customer’s network specifics, you will ensure the coordination of our technology integration deployment, the quality of the implementation, the adequacy of the testing procedures and tools, the proper acceptance and the smooth handover to our operations team according to Ericsson’s and the customer’s network particularities and requirements.

Responsibilities & Tasks

Seek customer approval for deployment solutions and negotiate penalties in the case of customer non-acceptance
Participate on various change management boards, and forums as needed and coordinate customer participation as necessary
Ensure acceptance tests are performed locally and globally with customer involvement and approval as necessary
Approve the release and deployment strategy based on customer requirements and ensure execution of proper hand-over to operations
Continuously drive for efficiency, improvements and excellence in service delivery
Manage end-to-end deployment and delivery of integration activities for specific customer, including preparation of the live customer network or IS/IT infrastructure and assisting the program manager in resources and timing definition and tracking
Validate and approve integration test results for a new service, terminal and equipment type or vendor
Secure the availability and accuracy of the customer’s asset configuration information to be used by all delivery units
Ensure deployment management activities are efficiently performed and supported by other delivery organizations and functions

Position Qualifications

2nd Level Assurance Support Activities
2nd Level Incident Management
Problem Management
System Administration
2nd Level Billing Operations
Product and node configuration

Education Background

Degree within Electrical Engineering/Telecommunication Engineering/Computer science/Computer Engineering or equivalent.
Years of experience: 3-5.
Certifications: Any Certification related to Telecom shall be an added advantage.

Core Competences:

Knowledge of Managed Service Telecom Operations Practice
Presentation & Communication Skills
Knowledge sharing
Problem Solving and strategic thinking
Ericsson Knowledge
Language Skills
Delivering Results & Meeting Customer Expectations
Analyzing
Working with People
Creating & Innovating
Applying Expertise and Technology
Problem solving and trouble shooting skills
Good communication skills
Cost Awareness
Social skills and awareness

Human:

Result oriented
Flexible and responsive to changing work patterns and demands.
A thorough and methodical approach to work.
Developed skills in Interpersonal communication
Developed skills in knowledge sharing by actively contributing knowledge, experiences, and skills to create learning.

Technical Competences:

Signaling Protocols good hands-on, Knowledge of GSM, INAP, CAP, SS7, Sigtran etc.
Traffic Dimensioning.
Performance & Characteristics of IN Network Nodes
End-to-End Performance Audit & Optimization
Basic knowledge of MKT product configuration
UNIX/Solaris/LINUX administration.
Hardware understanding for Solaris/HP boxes.
Troubleshooting skills for the EMC clariion / SUN storage.
Good knowledge of Ericsson Charging System, CS5/6/16 IN solution/Architecture/ Nodes
Voice Call & Signaling Routing
Network Architecture understanding and preparation.