Job for a Medical Receptionist / Secretary at Summit Orthopaedics
Summit Orthopaedics is a start up company dedicated to providing cutting edge solutions to bone and joint problems.
We are recruiting to fill the position below:
Job Title: Medical Receptionist / Secretary
Location: Lagos
Job Description
- Summit Orthopaedics is a start up company dedicated to providing cutting edge solutions to bone and joint problems.
Job Description
- Responsible for handling front office reception and administration duties, including scheduling meetings and travel for executives.
Receptionist Job Duties
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
Receptionist Skills and Qualifications
- Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Professionalism, Quality Focus, Customer Focus, Organization, Handles Pressure, Phone Skills.
- Bachelor's degree in a related field.
- 2 -3 years of work experience
How to Apply
Interested and qualified candidates should send their CV to:
[email protected] using the "Job Title as subject of the email.
Note: Applicants should reside within Ebgeda and its environs
Application Deadline 22nd August, 2019.