Job For Customer Care and Front Office Personnel In A Reputable Financial Management Company

Paymenthub Nigeria Limited - Our client, an organization in the Financial Management Industry seeks to employ the services of a bright looking lady to assume the position below:     Job Title: Customer Care and Front Office Personnel Location: Abuja Responsibilities

• Serves customers by providing product and service information; resolving product and service problems.

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.

• The ideal candidate must be a university or Polytechnic Graduate with not less than 2 years experience in similar position.