IP NOC Supervisor at MainOne Cable
MainOne Cable is a leading facilitator and preferred provider of innovative telecom services and network solutions such as Connectivity and Data Center Solutions to Telecom operators, Internet Service Providers (ISPs), other businesses and Government institutions across West Africa.
MainOne Cable's success is built on having talented and highly proficient people within their respective fields as the driving force behind our business. A job in MainOne is different from any other you have had. With joining MainOne you'll be challenged, inspired and proud as you become a part of something big.
We are recruiting to fill the position below:
Job Title: IP NOC Supervisor
Location: Lagos
Department: Technical
Job Type: Permanent
Minimum years of Experience: 6
Responsibilities
- The NOC Technical Supervisor will be responsible for the first/second line network Support on the elements and components of the Main One network.
Other job responsibilities include:
- To support the MainOne network on 24-hour per day and 7 days a week basis.
- Ensure that routine preventive maintenance procedures are carried out on all transmission, interconnect, and associated ancillary equipment contained within the network and deploy procedures for promptly implementing corrective maintenance.
- Develop technical solutions to faults and troubles; and implement solutions as appropriate, ensuring that service is restored to an optimum schedule.
- Ensure the provision of training for NOC Support Engineers, where applicable.
- Ensure that any equipment faults are rectified in a timely and efficient manner.
- Ensure the network restoration exercises, or network traffic restoration activity requested by the NOC are done as approved.
- Ensure detailed attention to the problem, escalation or corrective action.
- Ensure the organisation and motivation of the NOC Support Engineers.
- Ensure the provision of feedback to GNOC Manager on the status of network events.
- Ensure network performance reports are generated and delivered on time.
Qualifications, Skills & Competencies
- Good research & writing skills
- Bachelor’s degree in Electrical Electronic Engineering / Telecommunications Engineering or any related fields.
- Proficiency in MS Office, Excel and MS Project
- Experience in submarine, multiplexing transmission system with specific experience providing operational support on a transmission network.
- Technical proficiency in operating large IP/MPLS network with sound skills in troubleshooting, L2_VPN, L3_VPN, IS-IS neighbors, BGP peering and QoS in IOS XE & XR and ISR environments.
- Technical & Professional proficiency in operation and maintenance field, preferably for a large ISP, ASP, web hosting facility, data centre or telecommunications company.
- Experience in management of large IP Network, submarine platform, Transport Network platforms like Microwave, DWDM, GPON and multiplexing transmission system.
- Minimum of CCNP IP certification is required, CCIE will be an added advantage.
- Relationship Management
- Leadership &self- management skills
- Experience running a submarine cable landing station is preferred and a plus.
Demands of the Job
- You may be required to run shift operation at some point.
- Ability to travel within and out of the country at short notice.
- Ability and willingness to work round the clock and meet tight deadlines when required.