Information Technology Jobs at United Bank for Africa Plc (UBA), November 2018
United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria, UBA has grown to become a Pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.
We are recruiting to fill the vacant positions below:
Job Title: Regional Project Delivery & Support Manager
Reference No: LAG003
Location: Lagos Island, Lagos
Contract Type: Permanent
Job Functions: Banking
Industries: Banking / Finance & Investment
Introduction
- This role involves working collaboratively with the Business Units, Product Teams and IT organization to define Product requirements that deliver key features and capabilities supporting business strategy across channels.
- In addition, it involves providing effective support to the region in managing the infrastructure and systems that support customer experience across channels. We have vacancies in our regional offices in: Kenya, Cameroon, Ghana, Senegal.
Key Responsibilities
Product Development:
- Collate all product development requirements in Online Banking Channels, POS, ATM /Cards Products for the Countries in the region.
- Translate the strategic and tactical business needs into functional requirements to develop user interfaces and work flows and resolve any conflicts with requirements between Product, Business unit and technology.
- Maintain a strong understanding of business processes, strategies, and data needs as well as IT capabilities and capacity, while filtering and prioritizing requests with assistance from product manager
- Facilitate meetings of cross-functional team members to elicit user needs and potential impact on the business and Customers. Work with various teams in IT, Digital Banking, Operations to identify resources that will be required for delivery of such requirements and project.
- Drive product development from conceptualization through launch – creating actionable plans, work streams and tactics, and execute on those in support of new product launches. Work with product managers to obtain approvals for product delivery Partner with the Product Managers in the Region to ensure the team understands, contributes to, and supports the Customer Needs, Product Vision, goals and priorities.
- Maintain project management approach to product delivery and provide regular updates to project managers for Superior Execution.
- Coordinate all phases of product development and ensure stakeholders participation.
- Develop and maintain strong relationships, and keep Product and Business units informed and engaged throughout the entire project lifecycle.
Technical Support & Compliance:
- Coordinate with IT Teams and Vendor resources in creating and reviewing system requests, planning projects and developing system specifications for new projects or for maintenance to existing solutions,
- Ensure all products are built to an appropriate level of quality and ensure complete adherence to Product roll out process end to end for countries in the region for superior customer experience.
- Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks.
- Focus on UI and UX to define good outcomes for qualitative testing, ensuring the right experience for a diverse range of customers.
- Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility, ensuring product support and implementation stays aligned with organization objectives.
- Ensure effective 24/7 Support to all the channels and systems and effective management of third party interfaces for 100% uptime across the region.
- Provide Robust Contingency Architecture and infrastructure to support 100% Uptime of all Systems.
Requirements, Education and Education
Education Requirements:
- First degree in Computer science or Engineering or other related fields
- MBA/ Master’s Degree or a relevant professional qualification
Experience:
- Minimum of 6 years with at least 4 years banking experience and at least 3 years in a similar role
General:
- In-depth knowledge of the business environment and Digital Banking products
- Project Management
- Detailed working knowledge of a Software Development Life Cycle (SDLC).
- Financial analysis
- Regulatory and legal knowledge
Job Title: Regional Chief Information Officer (RCIO)
Reference #: LAG002
Location: Lagos Island, Lagos
Contract Type: Permanent
Job Functions: Banking,Information Technology
Industries: Banking / Finance & Investment,IT - Information Technology
Introduction
The group has vacancies for Regional Chief Information Officer in the following regions;
The Regional Chief information Officer is responsible for:
- Aligning the regional IT objectives and programs to the company’s objectives and strategies while coordinating Information Technology and Information Systems across the region.
- All technology solution delivery (Internal/vendor/off-the-shelf solutions) and enhancements across the region.
- Managing internal and external application development & deployment in line with best practices.
Key Responsibilities
Technical Excellence:
- Architecture:
- Possess a good knowledge of design patterns, solution/service oriented architecture, API management and micro-services architecture.
- Frameworks, languages and environments:
- Possesses a good knowledge of diverse development domains - languages, frameworks (ORM, Entity, Hibernate), utilities, development environments.
- Possess a good knowledge of Continuous integration and Continuous deployment
- Good knowledge of solution risk assessment, security considerations, authentication and authorization best practices.
- Good knowledge of agile development best practices
- Technology Management:
- Good knowledge of project management, work breakdown structure, execution, reporting and project governance.
- Develops, recommends and implements long-term and short-term technology plans, budgets and programs that support and align with the strategic objectives of the region and the goals of the business lines, while maximizing the mix of in-house versus outsourced solutions and vendors
People Management:
- Drive interview and selection process and recommend suitably qualified candidates for consideration and final appointment by the authorised official
- Drive good work culture, team responsiveness and healthy work balance
- Facilitate team education & knowledge transfer by training and knowledge sharing session
- Build team structure to aid a systematic relief process and business continuity.
- Imbibe emotional intelligence skills and adequately apply where necessary
Manage Development Process:
- Develop and implement IT standards and procedures to aid in the development of high quality software
- Ensure that all members within the region understand and follow existing IT standards.
Innovation:
- Must be on top of technology stack and learn the latest developments and techniques, as well as broader industry-wide trends
- Drive and sponsor innovation in the team work
- Build team spirit and desire to experiment and try new things and unconventional solutions.
- Build creative solutions adopting cutting edge technologies. Must be forward thinking and daring
Support Troubleshooting efforts in production systems:
- Manage and drive third-level support with in country teams
- Provide support to third parties on solution on boarding and management
Requirements, Qualifications and Experience
Education Requirements:
- First degree in Computer science or Engineering or other related fields
- Masters’ Degree or IT professional qualification will be an advantage
Experience:
- Minimum of 10 years’ experience, out of which 5 years must have been spent in a managerial role
- Work related experience must consist of operations and information systems management experience in the financial services industry
General:
- Banking products/services
- Object-oriented programming languages e.g. Java, .NET etc.
- Technologies that can drive banking operations
- Finacle Technologies
- Experience in designing and building scaleable and robust solutions in large web application deployments
How to Apply
Interested and qualified candidates should:
Click here to apply
Application Deadline 17th November, 2018.