Marriott International is a leading global lodging company based in
Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries
and reported revenues of nearly $14 billion in fiscal year 2014. Its
heritage can be traced to a root beer stand opened in Washington, D.C.,
in 1927 by J. Willard and Alice S. Marriott.
The company operates
and franchises hotels and licenses vacation ownership resorts under 19
brands, including: Marriott Hotels, The Ritz-Carlton, JW Marriott,
Bulgari, EDITION, Renaissance, Gaylord Hotels, Autograph Collection, AC
Hotels by Marriott, Moxy Hotels, Courtyard, Fairfield Inn & Suites,
SpringHill Suites, Residence Inn, TownePlace Suites, Protea Hotels,
Delta Hotels and Resorts, Marriott Executive Apartments and Marriott
Vacation Club. Marriott has more than 361,000 people working worldwide
at managed or franchised properties and corporate offices. Marriott has
been consistently recognized as a top employer and for its superior
business ethics. The company also manages the award-winning guest
loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards®
program, which together surpass 49M members.
Marriott is
consistently recognized as a top employer and for its superior business
operations, which it conducts based on five core values: put people
first, pursue excellence, embrace change, act with integrity, and serve
our world.
Job Title: Human Resources Manager
Job Number 160012WN
Job Category Human Resources
Brand Renaissance
Schedule Full-time
Relocation? No
Position Type Management
Description
You
were always one of those curious kids who opened every cabinet, peeked
behind every door, and never ceased to ask "why" when given an
explanation. Today, you bring your personal style to every experience.
You live life to discover. You are passionate about your neighborhood,
always looking to explore the places one wouldn’t find in a travel
guide. If this sounds like you, you’re in the right place. You’ve got
authentic style, natural curiosity and a warm way with people.
Renaissance is not just a place to spend the night, it's a place to
discover, a place in the world with style like yours. That’s why we’re
not just looking for anyone. We’re looking for someone like you.
JOB SUMMARY
As a member of the
property Human Resources support staff, he/she works with Human
Resources employees to carry out the daily activities of the Human
Resource Office including oversight of recruitment, total compensation,
and training and development. Additionally, he/she focuses on delivering
HR services that meet or exceed the needs of employees and enable
business success; as well as ensures compliance with all applicable
laws, regulations and operating procedures.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.
OR
• 2-year degree from an
accredited university in Human Resources, Business Administration, or
related major; 1 year experience in the human resources, management
operations, or related professional area.
CORE WORK ACTIVITIES
Managing Recruitment and Hiring Process
• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
• Establishes and maintains contact with external recruitment sources.
• Attends job fairs and
ensures documentation of outreach efforts in accordance with Human
Resource Standard Operating Procedures.
• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
• Oversees/monitors candidate identification and selection process.
• Provides subject matter expertise to property managers regarding selection procedures.
• Partners with vendor
partners to ensure effective advertisement efforts are being utilized
for open positions in appropriate venues to attract a diverse candidate
pool.
• Performs quality control on candidate identification/selection.
Administering and Educating Employee Benefits
• Works with the
unemployment services provider to respond to unemployment claims;
reviews provider reports for accuracy and corrects errors.
• Prepares, audits and distributes unemployment claim activity reports to property management.
• Attends unemployment hearings and ensures property is properly represented.
• Ensures that department has the available resources on hand to administer employee.
Managing Employee Development
• Supports a departmental
orientation program for employees to receive the appropriate new hire
training to successfully perform their job.
• Ensures employees are cross-trained to support successful daily operations.
• Uses all available on
the job training tools for employees; supervise on-going training
initiatives and conducts training, when appropriate.
• Ensures coordination
and facilitation of new hire orientation program to generate a positive
first impression for employees and emphasize the importance of guest
service in company culture.
• Ensures attendance by all new hires and participation of the leadership team in training programs
• Collaborates with
management team to ensure departmental orientation processes are in
place and employees receive the appropriate new hire training to
successfully perform their job.
Maintaining Employee Relations
• Assists in maintaining
effective employee communication channels in the property (e.g.,
develops daily communications and assists with regularly scheduled
property-wide meetings).
• Reviews progressive
discipline documentation for accuracy and consistency, and checks for
supportive documentation and is accountable for determining appropriate
action.
• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner
• Ensures employee issues
are referred to the Department Manager for resolution or escalated to
the Director of Human Resources/Multi-Property Director of Human
Resources.
• Partners with Loss Prevention to conduct employee accident investigations, as necessary.
• Communicates performance expectations in accordance with job descriptions for each position.
Managing Legal and Compliance Practices
• Ensures employee files
contain required employment paperwork, proper performance management and
compensation documentation, are properly maintained and secured for the
required length of time.
• Ensures compliance with
procedure for accessing, reviewing, and auditing employee files and
ensure compliance with the Privacy Act.
• Ensures medical records are maintained in a separate, secure and confidential medical file.
• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
• Communicates property rules and regulations via the employee handbook.
• Ensures all safety and
security policies (e.g., property removal, lost and found items, blood
borne pathogens, accident reporting, and hygiene) are communicated to
employees on a regular basis through orientation, property meetings,
bulletin boards, etc.
• Conducts periodic
claims reviews with Regional Claims office to ensure claims are closed
in a timely manner and reserve levels are appropriate for open claims.
• Represents Human
Resources at the property Safety Committee; helps to identify ways to
create awareness of the importance of safety in the workplace and
decrease accident frequency and severity.
• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.
• Oversees the
selection/non-selection and offers processes to ensure proper procedures
are followed (e.g., valid reasons for selection/non-selection and
applicants receive status notifications).
How to Apply