Catholic Relief Services (CRS) Job Recruitment

⏲ Mar 20, 2020, 10:17 AM
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Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality. CRS works through local church and nonchurch partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates. CRS has worked in Nigeria for more than 25 years. We are recruiting to fill the positions below:

Job Title: Household Economic Strengthening / Food Security Specialist Job Reference Code: HESFSS3920 Location: Bauchi Department: Programs / ICHSSAA PHI Position Band: 7 Reports to: Household Economic Strengthening / Food Security Advisor

Project Summary

CRS is a member of the consortium with Pro-Health International (PHI) and will be providing technical assistance to the ICHSSA project of PHI in both Adamawa and Bauchi State. CRS urgently require the service of skilled, competent, and seasoned specialist in the field of Orphans and Vulnerable Children (OVC) program who understands the recent development in PEPFAR programming for Children and households susceptible to HIV.
The ICHSSA project seeks to improve the wellbeing of OVCs and their caregivers in both Adamawa and Bauchi.
The USAID / Nigeria funded Integrated Child Health and Social Service Award (ICHSSA) is to ensure that Orphans and Vulnerable Children (OVC) are cared for, and protected by their households, communities, and local and state government to reduce their vulnerability to HIV.

Job Descriptions

Provide capacity building and mentorship to CSO partners with a focus on implementation and management of community-based savings groups, OVCoptimized financial education, market assessment and opportunity identification, value addition along identified value-chains based, entrepreneurship, and microenterprise management based on assessed IP capacity.
Lead trainings of trainers / trainings in prioritized areas of HES and food security in collaboration with the HES Team.
Conduct joint supportive supervision with other member of the ICHSSA to CSO Partners to ensure adherence to guidelines and maintain program quality standards.
For household not yet ready to graduate, support CSO partner to transition households to other programs, especially emerging government social protection initiatives.
Identify promising practices in HES and food security to document and share across CSO partners.
Document project results and impacts in various forms, including success stories, promising practices, lessons learned, case studies, client satisfaction, etc.
The Household Economic Strengthening Technical Specialist will provide technical assistance and accompaniment to CRS-PHI ICHSSA Project in both Adamawa and Benue State.
Support ICHSSA Project to develop / enhance and implement a holistic HES strategy, appropriate to the local context that allows PHI to strengthen the capacity of their partner CSOs to provide high quality HES services to enrolled beneficiaries.
Support the CSO partners to provide HES interventions that is aligned with household economic vulnerability status and designed to improve household resilience to shocks, reduce food insecurity (access and availability) and facilitate household graduation from the ICHSSA program.
Work under the supervision of the ICHSSA Deputy Chief of Party.
Support CSO partners to develop and implement capacity strengthening plans informed by a HES technical capacity assessment
Support tailored capacity building and mentorship to CSO partners HES Officers based on assessed capacity
Collaborate with the Agriculture Institute to strengthen farm-based livelihoods and improve food access and availability among the households enrolled on the ICHSSA Project
Collaborate with Case Management / Linkages Technical Team to ensure household care plans incorporate economic and food security considerations and promote graduation.
Conduct joint monitoring and supportive supervision visits with other member of the ICHSSA technical team to CSO to support high quality HES intervention implementation and ensure household care plan are promotive of graduation.

Minimum Qualifications and Experience

At least 3 years’ experience in implementing integrated Community based HES activities S / he must have excellent oral and written communication skills; excellent analytical skills; and demonstrated experience in the strategic design and implementation of OVC and HIV / AIDS programs.
Strong track record of HES intervention strategies, understanding of the PEPFAR 9595-95 goals and proven ability to produce demonstrable technical and program results
Knowledge and understanding of OVC issues, Adolescent challenges and vocation training strategies and policy for HIV Care for Children and OVC Case Management, in addition to extensive knowledge of key actors in these fields
Bachelor’s degree in relevant field such as Agricultural Science and Extension, Public Health, Development Studies, Social Work or other health related field.
Master's Degree in a relevant field such as Agricultural science and extension, Public Health, Social Work or other health related field will be an additional advantage.
Five (5) years of experience in senior program management implementing international development activities in Nigeria, with preference given to OVC and HIV / AIDS / Health / Agricultural activities under a USG funded award in Nigeria.

Agency-wide Competencies (for all CRS Staff) These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results:

Develops Talent
Strategic Mindset
Accountability & Stewardship
Integrity
Continuous Improvement & Innovation
Builds Relationships

Required Foreign Language:

Excellent written and spoken English.

Required Travel:

Ability to travel up to 50 % of time

Key Working Relationships:

Internal: CRS OVC Team, Health System Strengthening unit, CRS Operations team, and Security Managers / Focal Points.
External: PHI ICHSSA Project, SASCP, SACA, PEPFAR Implementing partners, other donors, SMWASWD; other relevant Ministries and GON entities; Core OVC Technical Working Group and PHI

How to Apply

Interested and qualified candidates should download the "CRS Application Form" using the link below, fill and send with a detailed Resume in a single file (PDF Format) indicating "Position" being applied for and the "Job Ref Code" as the subject of the application to: [email protected] Click here to Download Application Form (PDF) Click Here for Job Details (PDF) Equal Opportunity:

CRS is an equal opportunity employer and does not discriminate on the basis of race, color, religion, etc. Qualified women are strongly encouraged to apply.

Safeguarding:

By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics.

Statement of Commitment to Protection:

CRS recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Job Title: Market Assistant Job Reference Code: MAB3920 Location: Damaturu, Yobe Department: North East Emergency Program Location: Yobe, Damaturu Position Band: 3 Reports To: Market Officer

Project Background

Yobe and Borno States, including through four phases of the USAID office of Food for Peace (USAID/FFP) funded Emergency Food Assistance for Conflict Affected HHs (FFP/EFSP) project. During an anticipated 12-month fifth phase of the project, CRS will scale-up lifesaving support to a total of 15,900 HHs, or 95,400 individuals. CRS’ goal is to improve food security for vulnerable HHs in conflict-affected areas through evouchers for food.
CRS is looking for a strong candidate to work as a Market Assistant (MA) on the project team
She/he will be based in Damaturu (Yobe State), and primarily responsible for activities conducted in Kaga Local
Government Area (LGA), barring significant changes in security dynamics.
NE Nigeria has been severely affected by insurgency led by armed opposition groups (AOGs) since 2009 and has been declared to be in a “state of emergency” since 2013. As clashes between Nigerian security forces and AOGs persist into its tenth year, over 2 million individuals remain displaced across the six Northeastern states of Adamawa, Bauchi, Borno, Gombe, Taraba, and Yobe. Pockets of relative stability have encouraged some households (HHs) to return to their places of origin, yet they remain vulnerable and precariously sensitive to the changing contexts
Additionally, the prolonged conflict has eroded economic and livelihood opportunities of vulnerable HHs who struggle with limited incomes and purchasing power.
Since 2016, CRS Nigeria has responded to critical WASH, shelter, food security and nutrition needs in both

Job Summary

As a member of the FFP/EFSP project team, under the leadership of the Market Officer (MA) and the FFP/EFSP Program Manager (PM), the MA will be responsible for the implementation of daily project activities in her/his geographic location, while maintaining relationships with vendors and beneficiaries.

Job Description The MA’s specific responsibilities will include the following:

Ensure that feedback from beneficiaries on project implementation is regularly documented, shared and addressed through the appropriate channel;
Facilitate and actively engage in data collection activities such as post-distribution monitoring (PDM), price monitoring and ensure that quality standard is maintained where data is collected by market Community Mobilizers (CMs);
Conduct regular monitoring of project implementation and report on challenges for timely action;
Provide support during beneficiary identification, registration and verification using standard tools;
Support MO to ensure community sensitization across all interventions is conducted before evoucher disbursement;
Assist the market and Monitoring, Evaluation, Accountability and Learning (MEAL) team in evoucher card distribution to project beneficiaries;
Assist procurement / MEAL officer for identification of vendors and market actors to participate in the e-voucher activities;
Carryout regular vendor training and refresher activities;
Compile data produced during field activities as per project requirements and contribute to the preparation of reports.
Support the coordination and monitoring of project activities at the field level, ensuring implementation; schedules are met as per the detailed activity plan, adhering to systems for quality project implementation;
Undertake market visits at the point of e-voucher disbursement to ensure that progress is made as per project plan;
Assist the Market Officer (MO) in e-voucher distribution processes as well as extend support to beneficiaries and vendors, as necessary;
Facilitate information sharing among the project team, implementing partners, and project beneficiaries at the community level;
Support the MO to Liaise with various community stakeholders and mobilize them to ensure full involvement of community leaders, community representatives, and local government representatives in the overall implementation and improvement of project activities;

Basic Qualifications

Proven experience in group discussions and other participatory methods;
Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint);
Required Languages – Strong English, Ability to speak local languages - Kanuri and Hausa - is a strong preference
Travel – Must be willing and able to travel about 70% of the time.
Bachelor's Degree in Social Sciences, Community Development, Geography, or an equivalent Degree in another relevant field;
At least 1 year experience in project implementation preferably with an NGO;
Demonstrated experience in data collection with ICT4D systems;

Knowledge, Skills and Abilities:

Team-oriented;
Good relationship management skills and the ability to work closely with local partners and community members;
Proactive, results-oriented and service-oriented;
Excellent oral and written communication skills;
Attention to details, accuracy and timeliness in executing assigned responsibilities;
Observation, active listening and analysis skills with ability to make sound judgment;

Preferred Qualifications:

Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint);
Experience working with partner organizations;
Agency-wide Competencies (for all CRS Staff and Partner Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member and partner staff members to fulfill his or her responsibilities and achieve the desired results.
Integrity
Continuous Improvement & Innovation
Builds Relationships
Develops Talent
Strategic Mindset

Accountability & Stewardship

Supervisory Responsibilities: With MO, support of partner staff and enumerators during field activities

Key Working Relationships:

Internal: FFP / EFSP Program Manager II, FFP / EFSP Program Manager I, Market Officer, Markets MEAL Officer
External: Implementing CBO’s staff.

How to Apply Interested and qualified candidates should download the "CRS Application Form" using the link below, fill and send with a detailed Resume as one document (in a PDF Format) indicating "Position" being applied for and the "Job Ref Code" as the subject of the application to: [email protected] Click here to Download Application Form (Drop-box) Click Here for Job Details (Drop-box) Equal Opportunity:

CRS is an equal opportunity employer and does not discriminate on the basis of race, color, religion, etc. Qualified women are strongly encouraged to apply.

Safeguarding:

By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking
Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics.

Statement of Commitment to Protection:

СТCRSТ recruitment and selection procedures reflect our commitment to protecting children and
vulnerable adults from abuse and exploitation.

Job Title: Market Officer Job Reference Code: MONE3920 Location: Yobe, Damaturu Department: North East Emergency Program Position Band: 6 Reports To: FFP/EFSP Program Manager I

Project Background

Since 2016, CRS Nigeria has responded to critical WASH, shelter, food security and nutrition needs in both Yobe and Borno States, including through four phases of the USAID office of Food for Peace (USAID/FFP) funded Emergency Food Assistance for Conflict Affected HHs (FFP/EFSP) project. During an anticipated 12-month fifth phase of the project,,CRS will scale-up lifesaving support to a total of 15,900 HHs, or 95,400 individuals. CRS’ goal is to improve food security for vulnerable HHs in conflict-affected areas through e-vouchers for food.
CRS is looking for a strong candidate to work as a Market Officer (MO) on the project team. She/he will be based in Damaturu (Yobe State), and will be primarily responsible for activities conducted in Kaga Local Government Area (LGA), barring significant changes in security dynamics.
NE Nigeria has been severely affected by insurgency led by armed opposition groups (AOGs) since 2009 and has NE Nigeria has been severely affected by insurgency led by armed opposition groups (AOGs) since 2009 and has been declared to be in a “state of emergency” since 2013. As clashes between Nigerian security forces and AOGs persist into its tenth year, over 2 million individuals remain displaced across the six Northeastern states of Adamawa, Bauchi, Borno, Gombe, Taraba, and Yobe. Pockets of relative stability have encouraged some households (HHs) to return to their places of origin, yet they remain vulnerable and precariously sensitive to the changing contexts. Additionally, the prolonged conflict has eroded economic and livelihood opportunities of vulnerable HHs who struggle with limited incomes and purchasing power.

Job Summary

As a member of the FFP/EFSP project team, under the leadership of the FFP/EFSP Program Manager (PM), the Market Officer (MO) is responsible for leading the execution of daily project activities in her/his geographic location, while maintaining relationships with local partner staff as well as vendors and beneficiaries. Your thorough and service-oriented approach will ensure that the project consistently applies best practices and constantly works towards improving the impact of its benefits to those we serve.

Roles and Key Responsibilities The MO’s specific responsibilities will include the following:

Organize documents necessary to make regular vendor payments;
Plan market team daily workers’ activities/schedule;
Hold daily debrief with the market team daily workers;
Ensure that market team daily workers file is complete and includes;
Support the coordination and implementation of market team activities in line with CRS Program quality principles and standards, donor requirements, and good practices
In collaboration with Vendor Procurement/Monitoring, Evaluation, Accountability and Learning (MEAL) officer, support the vendor selection process;
Act as the focal point for all communication with the market team daily workers;

Provide support to project vendors and key market stakeholders:

Carry out regular vendor spot checks;
In collaboration with the FFP/EFSP PM, collect and organize project vendor payments;
In collaboration with the MEAL Officer, carry out vendor training;
Compile a document with information on market structure and key stakeholders’ information;
Ensure shop signs are displayed in front of each participant shop;
Coordinate all vendor support and communication;
Organize weekly meetings with market leaders;
Organize meetings with project vendors as needed;
Ensure that all vendor documentation is complete;

Monitor and report any challenges and/or gaps identified in project’s market activities to PM/EC in a timely manner to inform adjustments to plans, implementation schedules, and market strategies:

Contribute to elaboration and revision of SOPs for payment of project vendors;
In partnership with the MEAL officer reviews vendor transactions;
Document good practices stemming from project implementation linked to market teams activities;
Provide information to the MEAL Officer on troubleshooting needs;
Provide feedback to the FFP/EFSP PM on program activities;

Support accountability through coordinating project evaluation activities and assisting partners to prepare reports per established reporting schedule:

Assist the local partner to prepare its progress reports to be submitted to CRS;
Collect information on staff capacity needs and technical assistance needs of partner organizations and monitor capacity building and technical support activities to ensure effective impact;

Complete project documentation for assigned activities:

In collaboration with MEAL staff;
Collect human interest stories with photos on project beneficiaries, including vendors;
Report on project activities;
Assist with identifying information for case studies and reports on promising practices;

Basic Qualifications

Bachelor degree in Social Sciences, Community Development, Geography, or an equivalent degree in another relevant field;
At least 3 years’ experience in project implementation, preferably with an international humanitarian NGO;
Demonstrated experience in data collection with ICT4D systems;
Proven experience in group discussions and other participatory methods;
Demonstrated commitment to gender responsive programming;
Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint);

Required Languages:

Strong English, Ability to speak local languages - Kanuri and Hausa - is a strong preference

Travel:

Must be willing and able to travel about 60% of the time.

Knowledge, Skills and Abilities:

Excellent oral and written communication skills;
Attention to details, accuracy and timeliness in executing assigned responsibilities;
Observation, active listening and analysis skills with ability to make sound judgment;
Team-oriented;
Good relationship management skills and the ability to work closely with local partners and community members;
Proactive, results-oriented and service-oriented;
Ability to work effectively under pressure and to organize and prioritize a variety of initiatives;

Preferred Qualifications:

Experience working with partner organizations;
Staff supervision experience;

Develops Talent
Strategic Mindset
Accountability & Stewardship
Integrity
Continuous Improvement & Innovation
Builds Relationships

Job Title: Program Assistant Job Reference Code: PAKS3920 Location: Yola, Adamawa Department: Programs Band: 4 Reports To: Program Manager 2 - STaR Project Supervises: None

Job Summary

The post holder will deliver effective, highly competent project support and consistently deliver in a person-centered the environment which promotes positive relationships.
S/he will support field activities in project communities across Adamawa ( Yola south, Girei, Shelleng, Song) and Southern Borno (Askira-Uba, Chibok)
The Program Assistant will be required to work within a multi-sectoral setting including infrastructure, agriculture, livelihoods, social cohesion and governance.

Job Responsibilities

Support Project and CRS-wide meetings, trainings and activities:
- Schedule and coordinate internal and external meetings, including invitations,
- meeting space, logistics, provision of materials and refreshments.
- Support in drafting meeting notes and record all proceedings and share with meeting participants.
- Filing (electronic and hard) project documents, meeting minutes and technical documents.
- Maintain inventory of all project partner’s contact information.
- Maintain project assets inventory register in collaboration with the grant unit
- Liaise with the IT department on hardware and software issues to ensure functionality to meet ongoing and ad hoc needs
- Support the establishment and function of project resource center and project information management
Logistics and itineraries:
- Ensure logistical support to staff/visitors including liaising with operations on itineraries
- Make appointments according to schedules developed by department members
- Be the primary point of contact for visitors’ administrative needs
- Communicating material and cash needs to Finance and/or Administration in a timely manner.
- Coordinate staff movements including leave, field trips and all required logistics using the movement and leave tracker.
- Assist with correspondence, letters, and invitations. Act as liaison between programs staff and dispatcher.
Serves as the interface between technical team and the operations unit.
General Administrative Duties:
- Liaise with administrative support staff to provide updates on anticipated administrative needs.
- Cordinate and manage day-to-day operational needs of Project staff
- Provide general administrative support to the operation of project activities.
- Organize proper storage and issuance of stock, maintain stock reports and monitor usage.
- Organize transport and distribution of project materials to project sites.
- Maintain files and support the dissemination of project information among the project team.
- Work in collaboration with operations/ facility staff in Maiduguri to ensure proper support to project activities.
- Work collaboratively with other project team members to ensure necessary project planning, coordination and leverage of resource.

Key Working Relationships

Governance Officer, MEAL Officer, Operations staff, SILC Officer
External: government ministries departments and agencies, local and international NGOs, coordination platforms and working groups, community leaders.
Supervisory: None
Internal: Program Manager -Infrastructure, Livelihoods Officer, Social Cohesion Officer,

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. Background, Experience & Requirements

Strong organizational skills and communication skills
Ability to work and manage various projects in a team setting, with limited supervision
Fluency in English and any of the local languages - Hausa/Kanuri/Fulfulde
Ability to effectively engage with people at all levels.
Strong initiative and self-motivation required, with a commitment to teamwork and effectiveness within a dynamic integrated project.
Passion to work with the most vulnerable groups
Ability and willingness to travel to project locations when required.
Travel Required 60% to field locations in Borno and Adamawa.
Minimum of a university degree.
Minimum of 2 years of work experience in program support
Experience working with local or international NGO a plus
Interest in development issues
Strong computer skills required, especially the ability to work comfortably in the MS office package
Excellent interpersonal skills and ability to work successfully in team environment
Demonstrated ability to assess priorities and handle multiple tasks simultaneously to meet deadlines with attention to detail and quality;

Agency-wide Competencies (for all CRS Staff)

Professional Growth
Partnership
Accountability
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
Trusting Relationships

How to Apply Interested and qualified candidates should download the "CRS Application Form" using the link below, fill and send with a detailed Resume in a single file (PDF Format) indicating "Position" being applied for and the "Job Ref Code" as the subject of the application to: [email protected] Click here to Download Application Form (Doc) Click Here for Job Details (PDF) Equal Opportunity:

CRS is an equal opportunity employer and does not discriminate on the basis of race, color, religion, etc. Qualified women are strongly encouraged to apply.

Safeguarding:

By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking.
Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics.

Statement of Commitment to Protection:

CTCRST recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Job Title: Agriculture / Livelihoods Specialist Job Reference Code: SALS3920 Location: Maiduguri, Borno State Department: Programs Band: 7 Reports To: FFP/EFSP Program Manager II

Project Background

Since 2016, CRS Nigeria has responded to critical WASH, shelter, food security and nutrition needs in both Yobe and Borno States, including through four phases of the USAID office of Food for Peace (USAID/FFP) funded Emergency Food Assistance for Conflict Affected HHs (FFP/EFSP) project. During an anticipated 12-month fifth phase of the project,,CRS will scale-up lifesaving support to a total of 15,900 HHs, or 95,400 individuals. CRS’ goal is to improve food security for vulnerable HHs in conflict-affected areas through e-vouchers for food. CRS will complement food assistance with agriculture support to increase food availability at the HH level in LGAs with better land access. Complementary activities will target 2,500 HHs from the food assistance caseload, in areas where beneficiaries have access to farmland.
CRS is looking for a strong candidate to work as an Agriculture/Livelihoods Specialist (ALS) on the project team.
NE Nigeria has been severely affected by insurgency led by armed opposition groups (AOGs) since 2009 and has been declared to be in a “state of emergency” since 2013. As clashes between Nigerian security forces and AOGs persist into its tenth year, over 2 million individuals remain displaced across the six Northeastern states of Adamawa, Bauchi, Borno, Gombe, Taraba, and Yobe.
Pockets of relative stability have encouraged some households (HHs) to return to their places of origin, yet they remain vulnerable and precariously sensitive to the changing contexts. Additionally, the prolonged conflict has eroded economic and livelihood opportunities of vulnerable HHs who struggle with limited incomes and purchasing power.

Job Summary

This includes program support in beneficiary selection and registration, community mobilization, monitoring of e-voucher distributions and redemption processes, monitoring and evaluation of project activities, coordination, and reporting.
Your coordination and relationship management skills will ensure that the project for which you are responsible applies best practices and constantly works towards improving the impact of its benefits to those we serve.
As a member of the FFP/EFSP project team, under the leadership of the FFP/EFSP Program Manager (PM), the ALS is responsible for leading planning, execution and reporting of all project/ agricultural/ livelihoods activities, and providing technical guidance and advice to staff, partner(s) and beneficiaries of the project.

Roles and Key Responsibilities The ALS’ specific responsibilities will include the following:

Assist with preparation of trends analysis reports and documentation of case studies and promising practices;
Analyze implementation challenges and report any inconsistencies and/or gaps to inform adjustments to plans and implementation schedules;
Conduct surveys, need assessments, data and information collection for the development of ongoing and future proposals;
With guidance from FFP/EFSP PM, liaise with local officials, international and local NGOs and civil society organizations, local religious leaders and other community members to ensure support for and acceptance of CRS.
Participate in local coordination mechanisms;
Maintain close relationship with other humanitarian and development organizations, human right organizations, and local partners;
Coordinate and oversee working relationships with all local project stakeholders and serve as the liaison between them and the project team management to mobilize local actors and promote project activities and impact;
Support and coordinate capacity building and technical support activities to ensure assigned project activities are implemented per project guidelines and standards.
Coordinate provision of any logistical and administrative support to partner staff and enumerators;
Ensure project documentation for assigned activities is complete with all required documents and is filed per agency and donor requirements;
Organize and lead the implementation of all agriculture activities. This includes providing technical direction, developing work plans, monitoring implementation and impact, and ensuring that project deliverables are completed in line with CRS program quality principles and standards, donor requirements, and good practices;
Work with CRS the FFP/EFSP PM, and Monitoring, Evaluation, Accountability and Learning (MEAL) Team in:
- Designing and applying criteria for beneficiary selection;
- Designing systems for beneficiary identification and registration;
- Designing systems for MEAL and reporting;
- Training and overseeing teams in implementing the above systems;
- Ensuring sound agriculture activities and monitoring progress against performance indicators;
Implement monitoring systems jointly with the MEAL officer and provide regular reports on program activities and inputs for donor reports;
Supervise and perform ad-hoc inspections of various processes and resources at project sites to ensure timely project activities implementation and adherence to established process standards and procedures;
Ensure learning properly accompanies project activities throughout the project cycle;
Support accountability through coordinating project evaluation activities and guiding partners in their efforts to reflect on project experiences;

Basic Qualifications

Additional experience may substitute for some education;
Demonstrated experience and abilities in donor and host government representation at field level, in capacity building of local staff and local government, in negotiation, and monitoring;
Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint);
Bachelor's Degree required in relevant field such as Agriculture or Rural Development;
Minimum of 4 years of work experience in project support, ideally in the field of
Agriculture/markets/livelihoods or early economic recovery interventions for an NGO;

Required Languages:

Strong English, Ability to speak local languages - Kanuri and Hausa - is a strong preference.

Travel:

Must be willing and able to travel about 60% of the time, including to LGAs, such as Kaga and Magumeri

Knowledge, Skills and Abilities:

Good relationship management skills and the ability to work closely with local partners and community members;
Proactive, results-oriented and service-oriented;
Ability to work effectively under pressure and to organize and prioritize a variety of initiatives;
Excellent oral and written communication skills;
Attention to details, accuracy and timeliness in executing assigned responsibilities;
Observation, active listening and analysis skills with ability to make sound judgment;
Team-oriented;

Preferred Qualifications:

Supervisory experience;
Experience working with partner organizations;

Develops Talent
Strategic Mindset
Accountability & Stewardship
Integrity
Continuous Improvement & Innovation
Builds Relationships

Supervisory Responsibilities:

Partner staff and enumerators during field activities

Key Working Relationships:

Internal: FFP/EFSP Program Manager II, MEAL team members, FFP/EFSP Market team members
External: Implementing CBO’s staff, NARS, NGOs, Informal Settlements land owner, IDPs, Host Households, farmer organizations, farmer cooperatives and private sector

Job Title: Community Liaison Officer Job Reference Code: CLOB3920 Location: Yobe, Damaturu Department: Northeast Emergency Programs Position Band: 6 Reports To: Hygiene Promotion & Social Mobilization Team Lead

Project Background

In 2020, 7.68 million individuals are expected to be in need of humanitarian assistance across Borno, Adamawa and Yobe states, with 4.4 million people requiring urgent assistance in all sectors.
In this emergency context, IDP households are among the worst affected populations as displacement has resulted in the loss and destruction of key assets, the interruption of livelihoods and extensive trauma.
In order to effectively respond to the crisis, CRS Borno’s emergency and early recovery programs are focused on food, WASH and shelter for vulnerable IDPs, returnees and host families.
To provide flexible and appropriate solutions, CRS is implementing WASH and Shelter projects which seek to improve living conditions of vulnerable IDPs, returnees and host families through water infrastructure rehabilitation, hygiene promotion, shelter and sanitation infrastructure construction, NFI support and capacity building.
Where possible, CRS seeks to maximize project impact, efficiency and effectiveness by adopting market-based approaches – through e-vouchers and the RedRose OneSytem platform – privileging integrated programming and empowering targeted communities through participatory approaches.
In its twelfth year, the crisis in Northeast Nigeria continues to significantly impact local populations, with over 2 million people still displaced.
The economic system of the NE region has been severely disrupted, with serious impact on agricultural and income generating activities resulting in reduced purchasing power at the household level and in the ability to meet their families’ basic needs.
Despite continued scale up in humanitarian assistance, significant gaps remain, as thousands of people affected by the conflict have not been reached and secure access to many areas is still not possible - pushing people into secondary displacements to access assistance.
IDPs, returnees and host communities are all impacted as their livelihoods continue to be interrupted by the conflict and overcrowding has put a strain on existing resources.

Job Summary

You will support project teams to establish and maintain relationships with community members and local leaders and monitor and report on all project activities in support of Catholic Relief Services’ (CRS) work serving the poor and vulnerable.
Your thorough and service-oriented approach will ensure that the project consistently applies best practices and constantly works towards improving the impact of its benefits to those we serve.
As a member of the emergency shelter and WASH project team, the Community Liaison Officer (CLO) will serve as the focal point for community engagement and entry.

Roles and Key Responsibilities

Support the CRS and partner field teams to identify community entry points, potential conflict triggers related to program activities and devise mitigating measures where needed.
Build capacity among CRS and partner staff in the area of community engagement and effective communication techniques for trust and relationship building.
In coordination with the project team support capacity building events for community representatives.
Coordinate, monitor, and report on volunteer activities.
Compile data provided at the community level as per project requirements and contribute to the preparation of reports.
Support the coordination and implementation of all assigned community engagement activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
Monitor and report any challenges and/or gaps identified to inform adjustments to plans and implementation schedules. Assist partners in their efforts to reflect on project experiences related to community engagement.
Coordinate communication and facilitate information sharing among the project team, implementing partners, and project beneficiaries at the community level to assist local partners in strengthening the community interest, involvement and support networks.
Liaise with various community stakeholders and mobilize them to ensure full involvement of community leaders, community representatives, and local government representatives in the overall implementation and improvement of project activities.

Key Working Relationships:

External: Works collaboratively with partner CBO counterparts per LGA, as well as other stakeholders including focal points from local partners, government offices, non-governmental organizations and other agencies in field locations
Supervisory Responsibilities: None
Internal: Hygiene Promotion team, Infrastructure team, HLP team, Program Manager II, MEAL staff, operations staff

Basic Qualifications Education and Experience:

Demonstrated high level interpersonal and communication skills
Experience in participatory action planning and community engagement
Ability to work effectively under pressure and to organize and prioritize a variety of initiatives
High School Diploma required. Bachelor's Degree preferred
Minimum three years' experience working in project support and community engagement. Experience
required working with international NGOs in the area of emergency response. Familiarity of shelter and WASH programming desirable.

Knowledge, Skills and Abilities (SKAs):

Well-developed knowledge of local community cultures, leaders, customs and practices through prior involvement in the community. Additional experience may substitute for some education.
Attention to details, accuracy and timeliness in executing assigned responsibilities
Proactive, results-oriented and service-oriented
Observation, active listening and analysis skills with ability to make sound judgment
Good relationship management skills and the ability to work closely with local partners and community members
General knowledge of local and state government practices

Preferred Qualifications:

Required Languages: English required and proficiency in Hausa, Fulani, Kanuri and/or local languages desirable
Travel: Must be willing and able to travel up to 60% of the time to field locations throughout the work week.
Experience monitoring projects and collecting relevant data preferred
Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint)

Develops Talent
Strategic Mindset
Accountability & Stewardship.
Integrity
Continuous Improvement & Innovation
Builds Relationships

How to Apply

Interested and qualified candidates should download the "CRS Application Form" using the link below, fill and send with a detailed Resume as one document (in a PDF Format) indicating "Position" being applied for and the "Job Ref Code" as the subject of the application to: [email protected] Click here to Download Application Form (Drop-box) Click Here for Job Details (PDF)

Job Title: Director - Resilience Programs (STAR) Job Reference Code: DRRP3920 Location: Yola Based (50%), Yobe, Borno and Abuja Travel (50%) Department: Programs Band: 11 Reports To: Deputy Country Representative, NE

Job Summary

S/he will lead the design and implementation of early recovery- and resilience-focused activities for CRS Nigeria. The incumbent will provide technical leadership to the Country Program in areas of early recovery and resilience and serve as the main link between emergency response and development programs.
The DRP will ensure adherence to CRS’ technical quality standards in program design and implementation and will lead representation of CRS Nigeria in key technical working groups, partner forums and to the government.
S / he will interact closely with both local and international NGOs involved in early recovery and transition to development, coordinate support from CRS Technical Advisers, and supervise the work of staff implementing resilience programs. Working closely with the business development team, s/he will contribute to concept notes, proposals, intelligence gathering and partnership development and management.
The objective of this role is to support CRS Nigeria bridge the Humanitarian-Development Nexus and transition CRS programming in the Northeast towards recovery and development while still retaining the capacity to respond to existing emergency needs.
The Director of Resilience Programs (DRP) will work with the Northeast Emergency Team and heads of resilience programs to ensure immediate emergency and long-term development approaches are blended together to meet prioritized community needs.
The DRP will also ensure the close coordination of all resilience projects so that they complement one another and work towards common strategic objectives, share operational resources, and meet at least quarterly to ensure common goals.

Job Responsibilities The DRP will lead CRS Nigeria’s early recovery and resilience work by serving as the main link between emergency response and development programs and developing and managing recovery-focused programs. This work will include:

Surge capacity
Knowledge management and institutional development
Oversee capacity building for CRS and partner staff working in early recovery and resilience programming
Relocation/Early Recovery Strategy Development
Business Development
Representation

Specific Responsibilities Program Strategy:

Works closely with the NE Programmatic, Management and Security teams to revise and maintain a comprehensive and nimble NE Response Strategy focused on the analysis of needs, vulnerabilities, risks, and opportunities in determining appropriate sectors (Agriculture/Livelihoods, WASH, Shelter, Education, Health, Peacebuilding, DRR, etc.) and geographic locations for intervention.
Work with the business development department and CP leadership to develop a comprehensive resource mobilization plan for the NE Response Strategy that optimizes the impact of programming interventions and is in line with greater CP, regional and agency strategic priorities.

Program Management and Quality:

Coordinate with the MEAL department to ensure quality, timely and relevant monitoring and evaluation, ensuring all programs have quality beneficiary feedback mechanisms. Spearhead and mainstream consistent innovation and documentation of lessons learned as well as dissemination of those -- both positive and negative -- to the humanitarian community and donors.
Provide support for the operationalization of Information, Communication and Technology for Development (ICT4D)
Ensure accountability, gender equity, and protection principles are mainstreamed in all steps of the project cycle.
Where relevant, ensure that all activities strive to attain SPHERE and in-country Clusters' standards.
Ensure high-quality project reports complaint with donor formats (review reports from PMs; provide feedback for improvement; support PMs to integrate feedback; submit final reports to DCR for review and submission).
Upload and maintain up-to-date project records on Gateway (proposal and budget, workplans, modifications, key donor correspondence such as approvals, assessments, reports, etc)
In coordination with the NE DRC and the CR, determine and provide stop-gap staffing solutions to NE programs particularly during the start-up and closure of projects.
Lead high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context and technical requirements of the projects. Work with NE programming colleagues as well as the DCR for Programs and appropriate technical leads in Abuja to ensure cross-learning and inclusion of best practices across sectors in new project design as well as to coordinate activity planning and ensure the integration of program interventions and efficiency in implementation.
Ensure operating and other standards in the NE align and are integrated into the overall CP standards of operation, ensuring strong and collaborative working relationships with the Abuja operations and program teams.
Coordinate with CP operation leads to ensure appropriate project budgeting and efficient use and stewardship of project material sources.
Ensure high-quality project implementation utilizing CRS PQ resources such as COMPASS, ensuring CRS maintains a positive reputation vise a vie beneficiaries, local stakeholders and the international community.
Ensure the timely implementation of all project activities, in collaboration with geographical Heads of Offices and implementing partners.
Track and manage the budgets for all early recovery projects, conducting timely budget maintenance reviews and working with finance on correcting problems as they arise.
Develop and maintain strong collaboration with CRS technical experts at national, regional and headquarters level in programmatic areas relevant to Recovery and Resilience, which may include Shelter, Cash & Vouchers, DRR, WASH, Livelihoods and Peace and Justice among other sectors.

Leadership and Quality Supervision:

Proactively manage team dynamics, fostering a healthy and productive work environment.
Model and promote staff well-being, including work life balance, and proactively refer concerns to higher level management.
Support the identification and recruitment of qualified staff to fill vacancies.
Identify and manage talent by providing high quality mentoring and coaching of staff. For direct reports and their staff, support to strategically tailor individual development plans and complete performance assessments for direct reports as well as ensure they complete performance assessments for their staff.
Address poor performance promptly and constructively, ensuring fair treatment of staff by identifying, documenting and providing adequate support to address performance and behavioral issues

Learning, Knowledge Management and Institutional Development:

Stay abreast of new information and trends in IDP and refugee relocation and return and emerging best practices across recovery sectors to inform CRS NE strategy, resource mobilization and decision making.
Coordinate information sharing of intel from the various external coordination efforts in NE and at Abuja level reaches a wider audience in a timely manner to impact decision making.
Ensure technical assistance and capacity strengthening for project teams and partners in both humanitarian and development programming; project management standards and related MEAL; business development; and operational activities. Identify training needs and opportunities among teams and provide or help source appropriate training support.
Liaise with the implementation and MEAL teams to ensure CRS interventions address both the immediate and the longer-term needs of target communities; lessons learnt are harnessed and inform new projects; and, develop CRS Nigeria capacity to deliver both humanitarian and development programs through staff training, sharing of best practices and mentorship.
Strengthen monitoring efforts across the humanitarian-development nexus and provide consistent review and competent advice to CRS Nigeria SMT to ensure effectiveness, coherence and strategic programmatic linkages between CRS’s emergency and early recovery NE projects.
Determine, document and disseminate information on the scope, reach and impact of CRS Nigeria’s NE interventions and the approaches used to achieve the impact.
Coordinate with programming colleagues to organize and facilitate CP learning events to integrate and operationalize learning and inter-sectoral collaboration.

Business Development:

Actively support development of new projects ensuring blended humanitarian and developmental approaches in the design as appropriate to the context.
Work closely with BD and Nigeria leadership to develop sound project management plans for new opportunities with appropriate technical, management and operational staffing, optimizing existing resources and efficiencies.
Work closely with business development and technical advisers to design staffing plans for upcoming projects
Produce and maintain up to date Past Performance References and coordinate with BD focal point to ensure funding opportunities pursued are uploaded and records accurately maintained on Gateway.
Work closely with the NE Emergency Team, Agriculture/Livelihoods Unit and CRS’ Business Development Unit to preposition, design and deliver context appropriate recovery and resilience projects:
Ensure newly proposed programming is in line with the NE Strategy.
Identify, build relationships and recommend opportunities for joint programming with other actors including local and international NGOs, private sector, government agencies aimed at achieving collective outcomes, avoiding gaps in programming, and minimizing duplication of efforts.
In collaboration with Emergency, Agriculture/Livelihoods and Business Development teams, identify and determine business development opportunities to pursue and/or programming ideas to cultivate donor interest.

Partnership:

Oversee the identification, assessment and strengthening of appropriate partnerships and the appropriate application of partnership concepts, tools and approaches.

Representation and Advocacy:

Monitor, keep abreast and communicate new developments in a timely manner from the abovementioned forums with relevant CRS Nigeria departments/staff.
Liaise with NGOs and other partners to carry out advocacy initiatives to government and donor organizations as relevant to the goals of our work and in coordination with CP leadership/endorsement.
Lead and coordinate CRS Nigeria representation with donors, governments (Federal and State), and NGOs forums aimed at consolidating experiences:
Coordinate CRS Nigeria’s engagement with inter-agency working groups including Humanitarian – Development Nexus forums at the State and Federal levels, relevant clusters and other for a.

Supervisory Responsibilities:

Governance Advisor, Agriculture Team Lead Advisor and eventual Recovery and Resilience PMs and/or Program Directors.
Agency-wide Competencies (for all CRS Staff): These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results:
- Serves with Integrity
- Models Stewardship
- Cultivates Constructive Relationships
- Promotes Learning

Key Working Relationships:

Internal: DCR NE, DCR Programs, BD Manager, Agriculture/Livelihoods Lead, Head of Office Yobe, Emergency Coordinator, CR, DCR Ops, Head of Office Adamawa, other program and operation department heads.
External: INGOs, local NGOs, UN Agencies, government (local, state, and federal), donors, private sector partners

Qualification, Knowledge, Skills and Experience

Excellent oral and written communication skills.
Demonstrated capacity to understand the current best practices and challenges while coordinating the implementation of program strategies through a participatory approach.
Flexibility, persistence, and ability to work well with people through cross-cultural skills.
Demonstrated commitment to improving gender equality and gender responsiveness in programming and operations.
Ability to travel nationally and internationally as required.
Excellent English language oral and written communication skills required.
Knowledge of Northern Nigeria is an added advantage.
Proficiency in Microsoft Office suite, including Word, Excel and Outlook required.
Willingness and ability to travel at least 60% of time to the NE.
Minimum of Master's degree in a relevant Health, Agriculture, Nutrition or other field.
At least ten (10) years of working experience in livelihoods, agriculture, nutrition, WASH, food security, resilience or governance program; Experience in a combination of these is preferred.
Understanding of U.S Government grant provisions, policies, procedures, guidelines and priorities, including reporting requirements.
Demonstrates excellent situational leadership; strategic; analytical; participatory; and supportive and mentoring.
Excellent partnership skills and the ability to interact effectively with donors, collaborating agencies, and local partners demonstrated through close work experience with international organizations.
Experience in management of large projects required.
Effective negotiation skills in order to mentor program teams to follow quality standard and facilitate learning from each other.

How to Apply

CRS is an equal opportunity employer and does not discriminate on the basis of race, color, religion, etc. Qualified women are strongly encouraged to apply.

Safeguarding:

By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics.

Statement of Commitment to Protection:

СТCRSТ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Job Title: Operations Research and Learning (ORL) Advisor Job Reference Code: ORLA3920 Location: Adamawa Band: 9 Reports To: Deputy Chief of Party Position Type: Full Time Department: Program/ICHSSAA PHI

Project Summary

CRS is a member of the ICHSSA 4 consortium with ProHealth International (PHI) as the lead. CRS will contribute to the Strategic Information, Household Economic Strengthening and Systems Strengthening component of the project, among others.
The Operations Research and Learning Advisor will see to the day to day strategic knowledge management activities of SURE-Impact and manage a diverse research and evaluation portfolio in relation to Orphans and Vulnerable Children (OVC) programs.
The USAID/Nigeria funded Integrated Child Health and Social Service Award (ICHSSA) is to ensure that Orphans and Vulnerable Children (OVC) are cared for, and protected by their households, communities, and local and state government to reduce their vulnerability to HIV.
The ICHSSA, which is implemented by Sustainable Reduction of HIV/AIDS Impact on OVC and their Households (SURE-Impact) project in Adamawa and Bauchi of Nigeria, seeks to improve the wellbeing of OVC and their caregivers in a coordinated and sustainable manner.

Primary Function

S/he will collaborate with the MEAL teams of the project, State and the CSOs to ensure that accurate and high quality program data are collected and entered into the data management information platforms in a timely manner, and reports generated along with the narratives, to provide information for OVC programming and management decision making.
In addition, s/he will support the training of CSO staff, promote program learning and sharing among staff, partners and stakeholders and encourage data utilization at all levels.
The primary responsibility of this position is to provide an overall support to the implementation of overall Monitoring, Evaluation, Accountability and Learning (MEAL) activities including operations research and learning agenda of the Project at Adamawa Project office, State Ministries of Women Affairs and Social Development (SMWASD) and among the CSO partners.
The ORL Advisor, will ensure that data entry into national, PEPFAR and SURE-Impact project management information systems (MIS) - National OVC management information system (NOMIS), District Health Information System (DHIS), PEPFAR Data for Accountability and Impact (DATIM) and other MIS; are up to date at all times.

Job Responsibilities

Work with contract M&E firm(s) in the implementation of data quality assessments and ensure that CSOs participate in the data quality assessment, understand the recommendations for remedial action, and comply with those recommendations
Collaborate with the M&E Manager in the analysis and report of CSOs’ data using any of the MIS required platforms on monthly, quarterly, semi-annual and annual basis to USAID and other stakeholders, as may be required.
Collaborate with project management and CSO in planning, designing and undertaking program evaluations and special studies and support use of evaluation findings among key stakeholders
Co-facilitate the training of data collectors to collect high quality data;
Oversee and monitor data quality; manage, clean, and analyze all quantitative data; and support evaluation report writing;
Coordinate meetings and liaise with USG staff, program staff, and research staff working across organizations to carry out the evaluation;
Oversee the training of CSO staff in the use of OVC M&E tools and MIS systems including the NOMIS, DHIS, DATIM, etc.
In collaboration with the SUR-Impact MEAL team, build capacity of CSO MEAL staff in understanding of OVC MER indicators and Nigeria custom indicators and how they are measured.
Ensure CSO understand the information needs of project stakeholders and donors and adhere to system requirements. Also, that they understand the data requirements and data-gathering and reporting formats.
As may be required from time to time, she/he will develop computer programs and troubleshoot databases to generate data, data tables and reports in order to respond to program and donor reporting requirements, on schedule and as the need arises.
Ensure that CSOs enter accurate and high quality data and report on the MIS platforms on a timely basis or as may be needed.
Visit partners on a scheduled basis to monitor their M&E activities.

Qualifications and Skills

Experience in data analysis in Microsoft Access and at least one of the following: SPSS, STATA, SAS.
Demonstrated ability to work effectively with government and CSO partners and communities as well as transfer knowledge to diverse audiences through workshops, training and meetings using participatory methods and adult learning principles.
Proven leadership and inter-personal skills for effective teamwork; as well as the ability to work independently on a frequent basis, taking initiative, managing a variety of activities concurrently, and delivering outputs on schedule.
Demonstrated ability to support partners working at a distance to achieve results against program objectives/targets.
Bachelor's degree in Social Science with emphasis in Rural Development, Public Health, Computer Science, Statistics or a development related field.
Demonstrated skills in MEAL design with previous experience in application of quantitative and qualitative research methodologies.
At least three years of professional experience implementing/managing M&E for programs
related to Health, HIV and OVC, agriculture or food and nutrition security programming, of which at least one year with a NGOs.
Experience in designing computer databases in Excel, Access, Visual Basics or in other database packages.
Demonstrable computer literacy in MS Office - Excel, Power Point and Word.

Develops Talent
Strategic Mindset
Accountability & Stewardship
Integrity
Continuous Improvement & Innovation
Builds Relationships

Application Deadline 23rd March, 2020.

Job Title: Community Liaison Assistant Job Reference Code: CLT12320 Location: Maiduguri, Borno Department: Emergency Programs Position Band: 3 Reports To: Community Liaison Officer

Project Background

Since 2016, CRS Nigeria has responded to critical WASH, shelter, food security and nutrition needs in both Yobe and Borno States, including through four phases of the USAID office of Food for Peace (USAID/FFP) funded Emergency Food Assistance for Conflict Affected HHs (FFP/EFSP) project. During an anticipated 12-month fifth phase of the project, CRS will scale-up lifesaving support to a total of 15,900 HHs, or 95,400 individuals. CRS’ goal is to improve food security for vulnerable HHs in conflict-affected areas through e-vouchers for food.
CRS is looking for a strong candidate to work as a Community Liaison Assistant (CLA) on the project team. She/he will be based in Maduguri, and primarily responsible for activities conducted inGubio, Magumeri, Kaga and Jere LGAs in Borno state Local Government Area (LGA), barring significant changes in security dynamics.
NE Nigeria has been severely affected by insurgency led by armed opposition groups (AOGs) since 2009 and has been declared to be in a “state of emergency” since 2013. As clashes between Nigerian security forces and AOGs persist into its tenth year, over 2 million individuals remain displaced across the six Northeastern states of Adamawa, Bauchi, Borno, Gombe, Taraba, and Yobe. Pockets of relative stability have encouraged some households (HHs) to return to their places of origin, yet they remain vulnerable and precariously sensitive to the changing contexts. Additionally, the prolonged conflict has eroded economic and livelihood opportunities of vulnerable HHs who struggle with limited incomes and purchasing power.

Job Summary

You will assist emergency programming field activities by working directly with local partners and community membersin support of Catholic Relief Services’ (CRS) work to serve the poor and vulnerable.
Your service and community interpersonal skills contribute to projects that benefit local communities that consistently applies best practices and continuously works towards improving its impact.

Roles and Key Responsibilities

Support programming activities at the field level, including beneficiary identification and verification; cash, voucher, and in-kind distributions; and post-distribution interviews contributing to ensuring quality implementation.
Foster an environment that supports community involvement and ownership, and sense of control over knowledge and information being imparted to them.
Provide community members with opportunities to express their concerns and raise issues with field staff.
Establish and maintain an effective relationship between the local community and the CRS staff including community mobilizers.
Contribute to ensuring accountability to project beneficiaries and local stakeholders
Support community mobilization efforts through communication and information sharing with project beneficiaries at the community level.
In coordination with the project team support capacity building events for community volunteers.
Liaise with community members including beneficiaries, community leaders and local government representatives and dignitaries as required.
Liaise with leaders and other key stakeholders to gather information on humanitarian situation and community needs and to keep the community updated about CRS’s vision, mission and activities

Basic Qualifications

Bachelor’s degree in International Development, Sociology, Communication or related fields
Minimum 2 years work experience in supporting community development and mobilization.
Well-developed knowledge of local community cultures, leaders, customs and practices through prior involvement in the community can account for lack of work experience.
Proficient in the operation of computers and knowledge of business support software including Word, Excel and Outlook.
Demonstrated high level interpersonal and communication skills.

Required Languages:

Hausa, Kanuri and English

Travel:

Must be willing and able to travel about 60% of the time, including in Gubio, Magumeri, Kaga and Jere LGAs in Borno state.

Knowledge, Skills and Abilities:

Good interpersonal skills and the ability to interact effectively with diverse groups
Proactive, results-oriented and service-oriented
Observation and active listening skills

Integrity
Continuous Improvement & Innovation
Builds Relationships
Develops Talent
Strategic Mindset
Accountability & Stewardship

Key Working Relationships:

Internal: Emergency Coordinator, PMs, Emergency MEAL Coordinator, MEAL Officers, Operations team, Security Coordinator, Project Officers,
External: UN Agencies, IOM, Partner Agencies, Local Partners, NEMA, JDPC, NEYIF, SEMA, Community mobilizers, enumerators, etc.

How to Apply Interested and qualified candidates should download the "CRS Application Form" using the link below, fill and send with a detailed Resume as one document (in a PDF Format) indicating "Position" being applied for and the Job Ref Code as the subject of the application (e.g. Community Liaison Assistant , CLT12320 ) to: [email protected] Click here to Download Application Form (Drop-box) Click Here for Job Details (Drop-box)

By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics. Statement of Commitment to Protection:‘’CRS’ recruitment andselection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation’’.

Job Title: Feedback Desk Assistant Job Ref Code: FDT12320 Location: Maiduguri, Borno Department: MEAL Position Band: 3 Reports To: Feedback Desk Officer

Primary Responsibilities

The role of the Feedback Desk Assistant is to ensure that all the calls, messages and in person visitors related to feedback are timely and formally attended to, logged and reported.
The position will assist the Program Managers by providing necessary information and reports on feedback received and action taken.
The position will keep proper notes, records and use predefined templates as provided by MEAL unit for the purpose.

Specific Responsibilities Major role:

Regularly follow-up with programs on the actioning and resolution of feedback and complaints and ensure that the feedback loop is closed.
Lead documentation process for incoming and outgoing calls / SMS through hotline and support formalities required for billing process.
Manage a central database to consolidate records and log-sheets on feedback and complaints received from the field in a timely and regular manner.
Provide all technical support to the project accountably focal points relating to the receipt and actioning of feedback and / or the response to feedback provider.
Serve as custodian of the feedback hotline and email.
Maintain proper and accurate records and log sheets.
Strictly adhere to the standard operating procedures for handling sensitive and non-sensitive feedback and complaints.
Submit records and log sheets regularly and on time.
Assist Project / program management in communications with complainant/feedback providers on follow-up, further inquiries and responses in the relevant local languages.

Key Working Relationships:

Internal: Country Representative; MEAL Coordinator; Emergency MEAL Coordinator; Accountability Staff and Accountability Focal Points; Operations and Program staff
External: Partners, Vendors, Community, Visitors.

Qualifications

Familiarity with Excel
Ability to maintain confidentiality and privacy
Ability to work on multiple tasks concurrently and under pressure
Warm and amiable personality
An orientation towards customer service
Demonstrated commitment to gender-responsive and safe/dignified programming
Understanding of NGOs’ and other entities responsibility to protect beneficiaries from sexual exploitation and abuse
First Degree / Higher National Diploma in Social or Management Sciences
Minimum two years professional experience in secretarial services
Language requirement: English, Hausa, Kanuri and Fulfulde
Prior experience with international, bilateral or multilateral organizations preferred
Strong administrative experience
Excellent interpersonal skills, must be able to interact in a mature, professional and friendly manner with local and international colleagues of differing religious and cultural backgrounds

Agency Wide Competences (For all CRS Staff) These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results:

Cultivates Constructive Relationships
Promotes Learning.
Serves with Integrity
Models Stewardship

By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics. Statement of Commitment to Protection:‘’CRS’ recruitment andselection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation’’.
This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
“CRS is an equal –opportunity employer, does not discriminate based on race, color, religion and we are committed to gender sensitive programming and management’. etc.Qualified women are strongly encouraged to apply

Job Title: Project Officer (Nutrition) Job Reference Code: PFN12320 Location: Maiduguri, Borno Department: Emergency Programs Reports to: Nutrition Manager Salary Grade: 7 Supervises: None

Job Summary

As a member of the FFP/EFSP project team, under the leadership of the Nutrition Manager, the Nutrition Officer is responsible for leading the execution of daily project activities in her/his geographic location, while maintaining relationships with local partner staff as well as beneficiaries.
Your thorough and service-oriented approach will ensure that the project consistently applies best practices and constantly works towards improving the impact of its benefits to those we serve.

Roles and Key Responsibilities

Collect information on staff capacity needs and technical assistance needs of partner organizations and monitor capacity building and technical support activities to ensure effective impact.
Complete project documentation for assigned activities. Assist with identifying information for case studies and reports on promising practices.
Ensure adequate availability of food and material supplies for distribution in all project locations and share monthly distribution plan with the Nutrition Manager.
Support the coordination and implementation of all assigned project activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
Support nutrition partner officers, to ensure all aspects of the program are understood and implemented according to stipulated standards
Monitor and report any challenges and/or gaps identified to inform adjustments to plans and implementation schedules.
Support accountability through coordinating project evaluation activities and assisting partners in their efforts to collect and analyze project data per specified mechanisms and tools. Collaborate with local partner(s) to prepare reports per established reporting schedule.

Key Working Relationships:

Internal
External.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. Basic Qualification

Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions
Demonstrable ability at report writing
Experience in participatory action planning and community engagement.
Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).
Required Languages: English and Hausa, Kanuri preferred
Travel-Up to 60% fieldwork.
High School Diploma required. Bachelor’s degree in B.Sc. Nutrition / Public Health / B.Sc or equivalent preferred.
Minimum of 2 years of work experience in project support. Experience in implementation of nutrition programs, including CMAM especially SFP and/or IYCF.
Additional experience may substitute for some education.
Experience in conducting nutrition assessments and an understanding of nutritional surveillance and information systems
Excellent communication skills and a willingness to be respectful, kind, sensitive and empathize with all beneficiaries

Knowledge, Skills and Abilities:

Attention to details, accuracy and timeliness in executing assigned responsibilities
Proactive, results-oriented and service-oriented.
Observation, active listening and analysis skills with ability to make sound judgment
Good relationship management skills and the ability to work closely with local partners and community members

Preferred Qualifications:

Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).
Experience in participatory action planning and community engagement.
Experience monitoring projects and collecting relevant data preferred.

Develops Talent
Strategic Mindset
Accountability & Stewardship.
Integrity
Continuous Improvement & Innovation
Builds Relationships

How to Apply Interested and qualified candidates should download the "CRS Application Form" using the link below, fill and send with a detailed Resume in a single file (PDF Format) indicating "Position" being applied for and the "Job Ref Code" as the subject of the application to: [email protected] Click here to Download Application Form (Drop-box) Click Here for Job Details (Drop-box) Equal Opportunity:

CRS is an equal opportunity employer and does not discriminate on the basis of race, color, religion, etc. Qualified women are strongly encouraged to apply.

Safeguarding:

By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking.
Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics.

Statement of Commitment to Protection:

CTCRST recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Application Deadline 25th March, 2020.

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Borno State and 6 other locations

Catholic Relief Services (CRS) Job Recruitment

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