Head, Production at Electronic PayPlus Limited


Electronic PayPlus Limited is a foremost electronic payment company with years of experience in the industry. We are a card-based solutions provider primarily focused on providing total payment solutions to the banking industry and other payment institutions. We offer a wide variety of plastic cards from the simplest PVC to the most sophisticated smart contact and contactless cards.

We are recruiting to fill the position below:

 



Job Title: Head, Production

Location: Ibeju-Lekki, Lagos
Employment Type: Full-time

Responsibilities

  • Manage and direct the operations of the manufacturing and production department efficiently and effectively. The Operations includes: card manufacturing, milling and embedding, personalization mailing and fulfilment
  • Liaise with foreign technical partners for new implementation and support –related matters.
  • Upgrade of the manufacturing and personalization solutions to handle any EMV card personalization as may be required.
  • Regular knowledge transfer and training of the production staff on all the production activities and processes.
  • Liaise with the card association companies (Interswitch , MasterCard and VISA) to resolve issues relating to production as may be required from time to time .
  • To observe and obey the clear desk policy.
  • To uphold the rule of non-disclosure and confidentiality of information.
  • To ensure wastes are shredded accordingly.
  • To maintain the password rules.
  • To ensure that proper records of business activities are kept and backup of business files are done regularly.
  • To adhere and comply with all ISP rules as stated therein.
  • Prepare a daily production plan and send to the MD and IAC.
  • Prepare the monthly overtime schedule of production staff and forward to HR by the 18th day of each month.
  • Regular monitoring of clients stock of cards, manufacturing and PERSO consumables in the vault; and liaising with clients and Admin department for replenishment before the cards are completely used up.
  • Ensure technical trainings are conducted for the department twice a month to eliminate any skill gap within the department.
  • Resolve all issues relating to production with the banks; ensuring the delivery of high quality services to customers that will attract a repeat business.
  • Manage all the production software licenses and ensure prompt annual renewal by the IT department.
  • Constant technology research and development.
  • Full compliance with the Standard Operating Procedures and Information Security Policy.

Qualification / Experience

  • University Graduate or its equivalent and above
  • Most have worked in a similar role at least 5 years.

Key Skills and Competencies:

  • Confidence
  • Excellent technical skills
  • Organisational skills
  • Planning skills
  • Teamworking skills
  • Attention to details
  • Understanding of the code, specification and regulations related to the payment card industry
  • IT skills.
  • Interpersonal skills
  • Communication skills
  • Problem solving skills

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Application Deadline  20th October, 2021.