Graduate Vacancies in a Beauty and Cosmetics Company

⏲ Nov 11, 2020, 6:18 PM
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HRLeverage - Our client in the Beauty and Cosmetics Industry is looking to recruit suitable candidates to fill the positions below:

Job Title: Customer Service Executive

Location: Lagos

Job Description
Our client in the beauty and cosmetics industry is currently in need of a Customer Service Executive who will act as a liaison, provide product information and resolve any emerging problems that their customer accounts might face with accuracy and efficiency.

Job Responsibilities

Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Job Requirements

Minimum of a bachelor's degree in any other related field
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

Job Title: Business Development Executive

Location: Lagos

Job Description

Our client in the beauty and cosmetics industry is currently in need of a Business Development Executive. The ideal candidate should be able to assist the organization’s sales and growth efforts by contributing to new customer acquisition.
He/she should be able to provide ideas to attract new clients and keep the senior management updated about marketplace and competitor activity.

Job Responsibilities

Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies
Build contacts with potential clients to create new business opportunities
Familiarize yourself with all products and services offered by the company.
Attend networking activities to research and connect with prospective clients.
Make cold calls for new business leads
Developing quotes and proposals
Negotiating and renegotiating by phone, email, and in person
Developing sales goals for the team and ensuring they are met

Job Requirements

Minimum of a bachelor's degree in Marketing, Business Administration, or any other related field
Extensive sales experience.
Intuitive and insightful, particularly regarding human behavior.
Ability to generate revenue by identifying pain points and suggesting suitable products or services.
Professional yet affable disposition.
Neat, well-groomed appearance.
Great networking skills.
Excellent written and verbal communication.
Resourceful, with outstanding research skills.
Emboldened by challenges.

Job Title: Online Marketing Officer

Location: Lagos

Job Description
Our client in the beauty and cosmetics industry is currently in need of an Online Marketing Officer. The ideal candidate will be responsible for acquiring leads/customers and promoting sales by developing and optimizing digital marketing campaigns across all digital channels.

Job Responsibilities

Manage and coordinate all digital marketing activities
Develop, implement and manage all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns.
Design and implement social media strategy to align with business goals.
Develop engaging online content on social networking channels such as Facebook, Twitter, Instagram, Google Plus, etc.
Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
Develop brand awareness and create a positive online reputation for the organization
Evaluate and Monitor online media campaigns to ensure that they are relevant and effective.
Identify new digital marketing trends and ensure that the brand is in front of the industry developments.
Prepare accurate reports on our marketing campaign’s overall performance.
Communicate with followers, respond to queries in a timely manner and monitor customer reviews.
Keep up to date on the latest social media trends

Job Requirements

Minimum of a bachelor's degree in business, marketing or any other related field
A minimum of two up to five years of experience in online marketing
Google Adwords and Analytics Certifications are a plus
Extensive experience and knowledge of Google Adwords, Google Analytics, Bing Ads, Facebook Ads, etc
Proven track record of leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
Up-to-date with the latest trends and best practices in online marketing and measurement
Ability to deliver creative content (text, image and video)
Excellent communication skills
Analytical and multitasking skills