Graduate Trainee Recruitment at ARM Life Plc, 3rd May, 2018

ARM Life is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non-bank financial services firms in Nigeria with a focus on asset management. Established in 1994, ARM started operations as a traditional asset management company specialising in the management of quoted equities and fixed income securities. We are recruiting to fill the position below:     Job Title: Front Desk Officer (Graduate Trainee) Location: Nigeria Job Type: Full-Time Principal Duties and Responsibilities

• Answer phone calls to the switch board, screen, and direct calls per Office protocol in a professional manner
• Interact with clients, vendors and visitors and co-ordinate and flow of guests at the Front Desk Area
• Ensure meeting rooms are clean and tidy
• Provide administrative support
• Attending to Account Executive requests promptly
• Processing account opening documentation, direct debit set up & termination and redemption requests, change of address requests
• Respond to client’s email as required

• Minimum - HND

• Data Gathering and Analysis
• External Environment & Market Analysis
• Record Management
• Customer Relationship Management
• Service Quality Maintenance
• Service Level Management
• Show Of Empathy
• Business/operational Strategy
• Budget Planning & Control
• Process Improvement
• Knowledge Management