Globacom Nigeria Job for an Experienced Key Account Manager, April 2015
Alcatel-Lucent is recruiting on behalf of Globacom Nigeria, to fill the position of:
Job Title: Key Account Manager
Job Code: 1400000DYO
Location: Nigeria
Job Description
- Develop and Lead Account Strategies and sales plans
- Identify key decision makers in assigned accounts, develop and maintain strong and effective strategic relationships with them
- Maintain and monitor competition and market trends
- Maintain close contacts with Alcatel-Lucent product managers and marketing dept. to support marketing plans
- Obtain and analyze marketing efforts of competitors at assigned
accounts and use this information to maximize revenue as well as
customer satisfaction.
- To perform & manage all administrative sales tasks starting
at opportunity identification until contract signature (Orion, Go/NoGo,
RAC, FEG, OLA/OXIA, Derogation, Order Booking…)
- To ensure global customer satisfaction and good account performance.
- Gain and build knowledge of target accounts, their business and potential needs
- Represent Alcatel-Lucent and the various offerings
Alcatel-Lucent brings to market (solutions, devices and services) to
account. manly in VAS, APPD, IMS/NGN, NSI + NMS and special projects
- Confidently articulate the Alcatel-Lucent vision, systems and
application strategies to accounts at all appropriate levels of
decision-making.
- Work with technology specialists to develop account specific proposals and solutions
- Negotiate contracts with assigned accounts
- Gain and build an in depth knowledge of Alcatel-Lucent’s strategic systems, applications and corporate directions.
- Maintain and increase Alcatel-Lucent product knowledge (self study, regular trainings, seminars, etc)
Qualifications
To be successful in this role you will need:
- 10+ years selling experience, dealing with accounts, preferably Telcos at a strategic level.
- Track record of successful sales in the region.
- Knowledge of Telco technology solutions and selling strategy as
well as the ability to articulate these strategies with confidence to
key corporate decision makers.
- Knowledge of the Operators sales cycle, as well the Operators challenges and how to identify solutions to meet those challenges.
- Knowledge of Operators required solutions is a plus.
- Experience in managing a team of commercially driven Sales or Pre-Sales people.
- Experience in the market is a plus.
- University or College Degree, or equivalent Business experience.
Alcatel-Lucent Competencies
Individual Excellence:
- Action Orientated: Pursues work with energy, drive, and a strong accomplishment orientation.
- Integrity & Trustworthiness: Behaves according to high ethical business principles and values.
- Self Confidence: Feels successful in past undertakings and expects to succeed in future activities.
Results:
- Drive for Results: Continually focuses on achieving positive,
concrete results contributing to Alcatel-Lucent’s business success.
- Planning, Organizing & Co-coordinating: Efficiently develops and implements plans to accomplish goals.
Customer Feedback:
- Customer Focus: Investigates and takes action to meet customers’ current and future needs.
- Representing Alcatel-Lucent: Projects a positive and professional image of Alcatel-Lucent in all contacts.
Teamwork:
- Communication Skills: Writes, speaks, and presents information effectively and persuasively across communication settings.
- Negotiation & Conflict Management: Negotiates or mediates
sound agreements in business or organizational situations where there is
disagreement or differences in interests.
- Organizational Agility: Understands how to get things done and
achieve objectives working with others in an organizational context.
- Cross Group Collaboration: Demonstrates ability to work across
groups by setting mutual goals, ensuring clarity of roles, and working
together in ways which enhance business effectiveness.
- Interpersonal Skills: Develops and maintains good working relationships with others.
Long-Term Approach:
- Strategic Leadership: Creates a shared purpose, vision, or
direction for his/her group or organization, and inspires others to work
toward it.
- Strategic Thinking: Understands the business, and anticipates and develops business priorities for future action.
How to Apply
Interested and qualified candidates should:
Click here to apply online