Front Desk Officer in a Reputable Primary and Secondary School

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A well known Primary and Secondary school in Trans-Ekulu, Enugu, is looking for candidates to carry out the role below:     Job Title: Front Desk Officer Location: Trans-Ekulu, Enugu Job Description

• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of its main entrance.
• The goal is to make guests and visitors feel comfortable and valued while on the school's premises.
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• The selected candidate will be the “face” of the school for all visitors and will be responsible for the first impression the school makes.
• The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.
• You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Keep updated records and files
• Take up other duties as assigned (travel arrangements, schedules etc.)

Job Qualification

• HND, BA or B.Sc with at least one year experience.

Skill Set:

• Proven experience as front desk representative, agent or relevant position
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Familiarity with office machines (e.g Photocopier, printer etc.)
• Knowledge of office management and basic book keeping
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation

  Interview Date Shortlisted candidates will be interviewed by the first week of January 2018.     How to Apply Interested and qualified candidates should send their CV's with an Application Letter to: [email protected] using Job Position as the Subject of the email.     Application Deadline   1st January, 2018.

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