Experienced Event Manager at Philban consulting
Philban consulting is a recruitment company, we offer high quality services to provide our clients with staff from various fields in the Workforce.
We are recruiting to fill the position below:
Job Title: Experienced Event Manager
Location: Ikeja, Lagos
Employment Type: Full-time
Job Summary
- Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events.
- Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence.
- Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.
- Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events.
- This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales.
Education and Experience
- B.Sc or HND from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; Hospitality experience required
- 2 years minimum Experience as an Event Manager in the field Hotel and Management/ Hospitality or any related major.
Key Requirements:
- Must be ready to Up-sell products and services throughout the event process.
- Must be ready to Participate in customer site inspections and assists with the sales process when necessary.
- Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
- Must be able to Manage revenue and profitability associated with events.
- Must be able to Forecast group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.
- Must be able to Review billing and payments with clients.
- Must be ready to Make presence known to customer at all times during entire event process.
- Must be able to Coordinate and communicate verbally and in writing with customer (internal and external) regarding event details.
- Must be Hospitality Experienced.
- Must be Experienced in the use of sales and catering software and Opera.
- Must possess problems solving skills to suggest alternatives to previous arrangements if necessary.
- Must possess Leadership Skills
- Must be able to identify operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.
- Must be able to Manage customer budgets to maximize revenue and meet customer needs.
- Must be able to Oversee customer experiences from file turnover through the post event phase.
- Must be able to Conducts pre- and post-event meetings as required to review/communicate group needs and Feedback.
- Must be ready to Adhere to all standards, policies, and procedures.
- Must have Celebrating Spirit to commend successes and publicly recognizes the contributions of team members.
- Must possess Customer Service Skills in handling Customer Problems, Complaints, following up with them and Satisfying them.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Application Deadline: 31st August, 2021.