Duncan Maritime Ventures (Nig) Limited recruitment for a Customer Relations Officer

Duncan Maritime Ventures (Nig) Limited, a member of the Duncan Group of Companies is a front runner in the Nigeria maritime and logistics services and a leader in world freight with a proven track record that stem back some 31 years. Our business is open to all and sundry; Federal Government, State Government and Local Government. We are open to medium- and short-term contracts, including one-offs, for medium- to small-scale industries and individuals alike. We are a one-stop maritime and logistics services company. We are recruiting to fill the position below:   Job Title: Customer Relations Officer Location: Lagos Reports to the: Executive Director Job Description

• A reputable shipping/custom clearing company is in search of a competent staff with vast knowledge in shipping and custom clearing services.

• As a customer relation officer, your most important role is leading and motivating the team to ensure they give the best customer service possible to clients
• Handling complaints, queries from customers and staff
• Investigating and solving customers' problem, which may be complex or long standing problems
• Making sure  customers needs are met
• Ensuring client's goods are delivered on time and follow up on jobs

• Candidates should possess B.Sc qualification
• A minimum of five (5) years experience (preferably a female)