Dispatch Officer - Lubricants at Eterna Plc

Eterna Plc is a quoted Public Limited Integrated Energy Company engaging in the Manufacturing and Sale of Lubricating Oils; Importation and Bulk / Retail sale of Petroleum Products including PMS, AGO, LPFO, Base Oils, Bitumen; Export of Lubricants / Fuels, Bunkering, Gas Distribution and Marketing (LPG and NG); Offshore and Onshore oil services; Gas Processing; Equipment supply services and other Engineering and Technical Services for the Energy Industry.

We are recruiting to fill the position of:

Job Title: Dispatch Officer - Lubricants

Location: Lagos

About the job

• Daily Monitoring of planned deliveries versus actual transactions achieved.
• Ensuring effective distribution of products across all warehouses to help sustain non-stock out of products.
• Follow up on all lubricant load out to ascertain that all products advised are loaded accordingly.
• Tracking and analyzing of lubricant open orders for all warehouses ensuring that all planned deliverables are achieved and escalate any challenges that may hinder fulfillment.
• Processing of customer orders and ensuring delivery is fulfilled.
• Providing top-notch customer service and keeping good lines of communication open with all customers regarding their orders.
• Coordinating with the warehouse team regarding critical product replenishment to enable stock availability real time and ease for sales team to place orders.
• Escalate any issues to relevant parties regarding service failure, delay in shipments, product unavailability and customer concerns.
• Daily communication to logistics team to ensure that trucks are made available to ship customer orders on a timely basis.
• Inventory level tracking to ensure that all fast-moving products are readily available.
• Communicate with the production team on low stock requiring blend and follow up to ensure they are achieved as advised.
• Prepare weekly report on production planned and achieved, analyzing gaps that deter blend fulfilment.

Job Specification

• Candidates should possess relevant qualifications and work experience.

How to Apply
Interested and qualified candidates should:
Click here to apply