Direct Sales Agents at Fidelity Bank Plc

Fidelity Bank Plc began operations in 1988 as Fidelity Union Merchant Bank Limited. By 1990, it had distinguished itself as the fastest growing merchant bank in the country. However, to leverage the emerging opportunities in the commercial and consumer end of financial services in Nigeria, in 1999, it converted to commercial banking and changed its name to Fidelity Bank Plc. It became a universal bank in February 2001, with a license to offer the entire spectrum of commercial, consumer, corporate and investment banking services.

We are recruiting to fill the position below:

Job Title: Direct Sales Agent

Locations: Lagos & Southwest, Abuja, North, South-South & South-East
Employment Type: Full-time

Job Objective(s)

• As a Direct Sales Agent you will help customers get the most from their money, make the right choices and make their money work for them.
• You would also be the number one resource for customers to get advice on their account.
• Speaking with customers would also be a large part of your day-to-day work either over the phone or face to face.
• You would set up a meeting with them, discuss their financial needs and details and keep records, negotiate, and keep your customers well informed and advised at all times.

Duties & Responsibilities
As a Direct Sales Agent, you will be responsible for opening new accounts and follow-up on outstanding documentation. All other related responsibilities include:

• Update and follow up on returned cheques every morning.
• Responsible for the provision and safe keeping of customers’ information and files.
• Mobilization of Cheap funds e.g. Savings and current account.
• Follow up on customer’s requests.
• Update new deposits and new accounts on the system daily.
• Any other duties as assigned by Supervisor.

Qualifications

• Minimum Educational Level - ND, HND, or B.Sc Degree in any field
• 0-1 year of working experience in relevant and similar fields.

Key Competencies/ Knowledge:

• Deposit Base volume (%)
• Cost of funds
• Complete and accurate documentation for savings and current accounts
• Error free processing
• Customer complaint level.

How to Apply
Interested and qualified candidates should:
Click here to apply