Customer Supply Chain Advisor at Bosch Africa

Bosch Africa - Corporate success at Bosch is determined by innovation capability and an edge in know-how. Accept with us the challenge of new tasks by your willingness to permanently learn something new. Robert Bosch Nigeria Limited, is a growing company of the Bosch group located in Lagos, Nigeria. We operate in the business divisions Packaging Technology, Automotive Aftermarket, Power Tools, Drive and Control, Security Systems and Thermo Technology.

We are recruiting to fill the position below: Job Title: Customer Supply Chain Advisor Location: Lagos

Responsibilities

Identify operational challenges and suggest ideas to smoothen the processes
Consolidate monthly sales forecast
Communicate KPI results to the internal team (Service level, EDI, customer back log, sales forecast accuracy)
Manage customers and their expectations whilst applying the organization’s regulations
Ensure that generally accepted customer service principles are followed
Reporting to functional and disciplinary managers
Any additional tasks which may be assigned in your line of duty.
Implementation of the growth strategy derived out of Nigeria expansion plan, responsibility for segment Off-Highway business & sales development in Nigeria
Responsibility for back office customer service activities in cooperation with logistic, finance, purchasing and front office customer service
Support process optimization (such as and not limited to back orders, importation documentation, delivery forecast, etc.)
Follow up planned orders, update APO to improve production planning, product availability and turnover
Track and report (internally & externally) weekly delivery planning according to customer orders planning

Competencies and Qualifications

Proficiency in MS Office
Team player, networker with clear result orientation
Excellent working knowledge of SAP
Strong analytical skills
Language: Fluent English (speaking & writing); French and/or German is a plus.
High efficiency on time management, ability to build sustainable relationships.
University Degree in Supply Chain, Logistics or its equivalent
Minimum of 5 years work experience in a similar position in a multinational Company
Communicate effectively with high attention to details
Highly organized and able to multitasks
Proactive, “can do attitude”