Customer Services Executive recruitment at Libra Motors Limited

Libra Motors Limited is a foremost transport business company in Nigeria with concentration on people and convenient service delivery. Established in 2003, Libra Motors Limited has set out itself to be a leading transport organization with specialization in people and material movement across several defined routes.

We are recruiting to fill the position below:

Job Title: Customer Services Executive Location: Lagos

Job Description Customer Service Responsibilities list:

• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Handles Way-bill enquiries and complaint
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file.
• Educate customers and drive online sales
• Build sustainable relationships and trust with the customer through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle Pilots/customer complaint

Qualifications

• HND / B.Sc, BA in English or Mass Communication
• Candidate: Preferable a Male candidate, must live withing Okota, Ago Palace, Cele and its environs.
• Must have completed his/Her NYSC with a discharged certificate.
• Previous knowledge in Customer Service will add advantage.

How to Apply Interested and qualified candidates should send their Application Letter and CV to: [email protected] clearly indicating the "Job Title" as the subject of your mail