Customer Service Representative at Greymond City Shelters Limited

At Greymond Shelter we develop and construct it to suit your needs. We are focused on the integration of technology and automation into residential and commercial real estate using sustainable methods. The Greymond Shelters brand is a guarantee of integrity, professionalism, and reliable housing Development suitable for all classes.

We are recruiting to fill the position below:

Job Title: Customer Service Representative
Location: Maitama, Abuja (FCT)
Employment Type: Full-time

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.

Requirements

• Candidates should possess Bachelor's degree with 3-5 years work experience
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

Salary
N50,000 / Month.

How to Apply
Interested and qualified candidates should send their CV and other relevant details to: [email protected] using the "Job title" as subject of the email

Application Deadline  2nd April, 2021.