Customer Service Intern at Plex Consulting Limited

Plex Consult Is One of Nigeria's Leading Consultancy Firm. We aim to Provide the Best Consulting Service In Various Spheres of The Individual and Organisation Capacity such as Business, Human Resourcing and Staffing, ICT, Soft and Hard Skills Acquisition, investment amongst Others. Plex company commitments are at the core of our corporate purpose.

We are recruiting to fill the position below:

Job Title: Customer Service Intern

Location: Lagos
Employment Type: Full-time

Responsibilities

• Assist with questions, provide information, collateral, remotes
• Stock equipment and supplies
• Updating critical information on the store database (200 stores) – gathering information, etc
• Reviewing mapping data accuracy for all stores in various search engines
• Searching social media to understand potential gaps and opportunities we may have promoting and responding to issues related to stores
• Monitor customer support electronics in lobby and report issues to store manager
• Consider full billing system access & use as customer experience troubleshooting specialist
• Assisting with Real estate assessments in preparation for '17 budget (store location analysis, maps)

Requirements

• Candidates should possess a Bachelor's Degree qualifications.
• Interpersonal and customer service skills
• Ability to share work among a customer service team
• Attentiveness and patience
• Time-management skills
• Ability to find the positive in any situation
• Analytical and problem-solving skills
• Multitasking and organizational skills
• Ability to answer a high volume of calls and/or emails daily

Salary
N90,000 - N150,000 monthly.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email

Application Deadline  31st March, 2023.