Customer Service and Business Development Officer Jobs in Lagos at Clean Food
Clean Food Company is poised to become Africa's largest food store with customer and staff satisfaction as our key goal.
We require the services of exceptional and motivated professional to fill the vacant position:
Job Title: Customer Service
Location: Lagos
Job Overview
Successful candidates will oversee/assume responsibility for managing the planning, operation and maintenance of our customer service segment to achieve seamless operation.
Key Duties and Responsibilities
Participate in the design and articulation of business strategy, policies and procedure.
Lead the execution of business customer service strategies and plans.
- Preparation of daily, weekly and monthly operational reports.
- Develop standard operating procedures in such key areas as business, operations, delivery management, KPI definition and evaluates performance against these standards.
- Drive the development of innovative services offerings strategies by studying and analysing data on customers and target group, using integrated analytical functions.
- Manage/monitors efforts of all team members to achieve synergies and ensure achievement of the operational target.
Additional Qualification and Experience- Bachelor's Degree in Social Science/Business Administration is required.
- Highly developed knowledge of Customer Service.
- Strong organisation and time management skills.
- Good interpersonal and communication skills.
- Proficiency in microsoft office suite.
Job Title: Business Development Officer
Location: Lagos
Job OverviewSuccessful candidates will oversee/assume responsibility for managing the planning, operation and maintenance of our business segment to achieve seamless operation.
Key Duties and ResponsibilitiesParticipate in the design and articulation of business strategy, policies and procedure.
- Lead the execution of business strategies and plans.
- Drive the development of innovative services offerings strategies by studying and analysing data on customers and target group, using integrated analytical functions.
- Manage/monitors efforts of all team members to achieve synergies and ensure achievement of the business/operational target.
- Preparation of daily, weekly and monthly operational reports.
- Develop standard operating procedures in such key areas as business, operations, delivery management, KPI definition and evaluates performance against these standards.
Additional Qualification and Experience- Bachelor's Degree in Social Science/Engineering/Business Administration is required.
- Highly developed knowledge of Business Management.
- Strong organisation and time management skills.
- Good interpersonal and communication skills.
- Proficiency in microsoft office suite.
RemunerationThe expected remuneration will be highly competitive.
Method of Application Interested applicants should send CV to:
[email protected] within two weeks of this publication, indicating position applied for as the subject of the email.
Application Deadline 17th June, 2014