Customer Care Representative at Crownscape Ventures

Crownscape Ventures, an E-commerce firm into sales of general merchandise and health supplements, is recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Ajah, Lagos
Employment Type: Full-time

Position Summary

We are hiring for the role of Customer Service Representative in our e-commerce firm (Crownscape Ventures).
To qualify for this position, you must be a young lady who is very good at communicating with people.
In addition to this, we will be providing you with data and airtime allowance outside your basic salary.

The task involved includes:

Call New Customers and close them to order our product.
Send out the confirmed orders on time to delivery agents via WhatsApp
Answer all customer calls/enquiries while trying to close them to order the product now.
Attend To Complaints from customers amicably.
Call and Follow Up on Existing customers who didn’t buy from us
Chat with customers who are trying to reach us on WhatsApp and convince them to buy products

Qualifications
If this describes you, kindly apply:

Candidates should possess OND / HND / Bachelor's Degrees with 1+ years relevant work experience.
You must be a lady (Between 20-28 years old)
You must unavoidably Resume from 8am - 5pm from Monday to Friday. Saturdays/Sundays are remote
Your written English is good
You have a good grasp of how to use Excel/Google sheets for simple data entry (optional)
You're personally self-driven, self-motivated, and creative
You're disciplined and honest
Experience as a customer care representative is a plus.
You must be able to call/answer 5 to 100 or more calls a day with ease
You must be able to speak English/ communicate fluently and boldly
You have a smartphone

Salary
We provide a basic salary of N50,000 Monthly for a start. Aside from the salary, we also provide commissions based on your performance which are sometimes equal to your basic salary (i.e You can earn as high as N80,000 - N100,000 Monthly).

How to Apply
Interested and qualified candidates should:
Click here to apply

Note