Customer Care Officers recruitment at The Stransford Company

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Stransford Company - Consistently ranked among the top five of the Engineering News-Record Top 400 Contractors, Stransford is a leader in a variety of market sectors throughout North America and, most recently, Australia. We are currently recruiting to fill the position below: Job Title: Customer Care Officer Location: Lagos Job Description

• Serving customers by providing product and service information.
• Resolving product and service problems.

Responsibilities

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Determining the cause of the problem.
• Selecting and explaining the best solution to solve the problem.
• Expediting correction or adjustment.
• Following up to ensure resolution.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint.

How to Apply Interested and qualified candidates should send their CV's and cover note to: [email protected] using the job title as reference of the mail. Note: Do not call. Qualified applicant will be contacted after the CV review Application Deadline  30th June, 2017.

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