Current Job Vacancies at INTERSOS

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INTERSOS, is an independent non-profit humanitarian organization committed to assist the victims of natural disasters and armed conflicts. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, and respect for diversity and coexistence, paying special attention to the most vulnerable and unprotected people. We are recruiting to fill the position below:     Job Title: Head of Mission Code: SR-49-735 Location: Nigeria - 70% Maiduguri (Maiduguri based)/30% Abuja – plus regular visits on on field offices in Borno State Starting Date: 01/02/2019 Contract Duration: 12 months Reporting to: West Africa Regional Director Supervision of: About 15 international staff and 50 Local staff Dependents: No General Context of the Project

• Since 2009, the Boko Haram insurgency has crippled north eastern Nigeria. Borno State continues to be most affected, with over 1.8 million internally displaced persons (IDPs). Recent advances by the Nigerian Army and the Multinational Joint Task Force have improved humanitarian access in 22 of the 27 Local Government Areas (LGAs) in Borno, but have also revealed the extent of the crisis. In newly accessible areas, basic infrastructure has been destroyed, essential services are non-existent, and most local governance systems are not functional.
• In support to the UN-led coordinated humanitarian response in the region, INTERSOS is implementing more than 6 projects addressing critical gaps in health and nutrition, WASH, Protection, Food Security, Shelter, Camp Coordination and Camp Management services for a highly vulnerable population in the newly accessible host communities in of Ngala, Bama, Dikwa, Damasak, Kukawa, Magumeri, Jere-MMC Local Government Area (LGA), Borno State, Nigeria.

General Purpose of the Position

• The Head of Mission legally and officially represents the Organization in Nigeria - granted with powers conferred by proxy by the Secretary General upon appointment to the post - and acts under the supervision of the Regional Director and in accordance with its specific directions
• S/he is responsible for the planning, management and implementation of the country program on the basis of defined strategies and indications.

Main Responsibilities and Tasks The Head of Mission represents the Organization and is responsible for the planning, management and implementation of the country program on the basis of defined strategies and indications. The HoM manages and coordinates the operations and human resources in the country and is responsible to: Communication and Representation:

• Establish and maintain collaborative relations with Local Authorities and Institutions, Donors, International Agencies, NGOs and other stakeholders
• Follow up, guarantee and monitor government recognition procedures for the organization in compliance with the host country formalities
• Monitor donor’s priorities and intervention strategies in the country as well as to map and approach new donors.

Planning and Implementation:

• Define country priorities based on context and needs analyses; monitor donor intervention strategies in the country; design, promote and elaborate new interventions
• Assess, promote and submit new projects, following the procedures defined and promoting a spirit of participation among beneficiaries at all management stages, ensuring the transparency of the intervention
• Supervise, monitor and evaluate the implementation of the country operations - and all related administrative, financial, human resources, logistics and security aspects - ensuring timely and quality assistance delivery, as well as cost efficiency and accountability, in compliance with INTERSOS and donors guidelines, regulations and procedures.

Information and Reporting:

• Continuously assess, analyse and evaluate the impact of the country operations, also through periodic visits to the areas of intervention.

Finance:

• Define the mission financial plan, ensuring self-sufficiency and consistency of expenses, and assume responsibility for the mission funds management, including bank accounts.

Human Resources:

• Coordinate, guide and supervise the mission staff, and evaluate their performance
• To ensure the respect for the values, Code of Ethics and Organization Management and Control Model of INTERSOS within the mission
• Ensure personnel compliance with procedures foreseen by INTERSOS’ Organization Management and Control Model
• Proactively participate in relevant coordination meetings.

Security:

• Validation of all the mission security plans (Capital and projects)
• Interaction on the Country security issues with HQ (Security Referent) and relevant actors
• Hold final responsibility for any decision concerning security.

Education

• University Degree in Social Sciences, Political Silence, International Relations, Humanitarian and International Cooperation or related fields.

Professional Experience:

• At least 5 years of professional work experience as head of Mission or other management/coordination positions in humanitarian/development contexts
• Proven experience in management of UN, USAID and ECHO funds
• Proven experience in management of large staff teams and good leadership

Professional Requirements

• Excellent communication skills (both verbal and in writing).

Languages:

• Proficient knowledge of English is required
• French/Italian are an asset

Personal Requirements:

• Proactive attitude
• Ability to work in insecure remote contexts and to adapt to basic living conditions in remote/isolated areas.

Interested and qualified candidates should:Click here to apply   Application Deadline 8th January, 2019.     Job Title: Protection Coordinator Code: SR-49-532 Location: Maiduguri, Borno, with regular visits to Field Offices/locations and regular presence in the field. Starting date: 01/01/2019 Contract duration: 12 months (with 3-months probation contract) Reporting to: Head of Mission Supervision of: Technical supervision of Protection PM Dependents: No General purpose of the position

• The general purpose of the position is to ensure the proper and effective implementation of all protection-related activities and services of INTERSOS Programme in Nigeria, providing technical inputs, guidance and support, and operational monitoring and evaluation.

Main responsibilities and tasks

• The Protection Coordinator  is in charge of developing the protection programme in country, guiding and supporting all protection-related activities and services of INTERSOS Programme in Nigeria, ensuring timely and quality implementation and monitoring in compliance with relevant Standard Operating Procedures, International Principles and Guidelines, International Standards, Good Practices in Protection Responses, INTERSOS Fundamental Charter and Code of Ethics.
• Moreover, the Protection Coordinator is in charge of assisting the Head of Mission Nigeria and the Regional Direction for Western and Central Africa in the development, implementation and evaluation of the protection strategy and programme at country level.

Main Responsibilities

• Planning, monitoring and evaluating the implementation of the protection programme in Nigeria - including but not limited to protection monitoring at community and household level; assistance to most vulnerable persons, child protection prevention and response, GBV prevention and response and psychosocial support - ensuring timely and quality delivery of the targets set as per approved projects’ proposals.
• Building the capacity of specialized and non-specialized staffs, as well as community volunteers and local counterparts, providing ad hoc training sessions and continuous on-the-job coaching.
• Maintaining relations pertaining to the protection programme with donors, partners, key stakeholders, and other relevant actors at country level.
• Assisting the development, implementation and evaluation of the protection strategy and programme at country level, providing technical inputs, and suggestions for improvements and recommendations for future actions.

More Specifically: Programme Development:

• Continuously assess the protection needs and gaps of target populations in current and prospective areas of operations, periodically update the protection situation analysis and inform the programme accordingly.
• Continuously assess the protection response capacity of potential partners.
• Support the development, implementation and evaluation of the protection strategy and programme at country level, providing technical inputs, suggestions for improvements and recommendations for future actions.
• Support the design, promotion and elaboration of new interventions at country and regional level, ensuring protection mainstreaming.
• Stimulate and maintain active exchange of protection information within the region on useful news, publications, tools, best practices and lessons learned.
• Promote harmonization of protection approaches, methodologies and tools within the country, and create opportunities for experience sharing and learning among the team.
• In cooperation with the accountability unit, follow up on the implementation of the Child Protection (CP) and Protection from Sexual Exploitation and Abuse (PSEA) Policies.

Programme Activities Planning, Monitoring and Evaluation:

• Support the Project Managers in preparing, managing and regularly updating the protection projects’ activities work plan, ensuring timely and quality implementation in compliance with the defined projects’ strategy, as well as INTERSOS and donors’ guidelines.
• Guide detailed vulnerability assessments of target populations in projects’ areas to define the exact locations of intervention and the beneficiaries.
• Provide inputs, guidance and support to ensure the quality implementation of the protection projects’ activities from the technical point of view.
• Maintain all case management relevant forms (vulnerability assessment form, case plan form, referral form, follow-up form, etc.) updated and ensure they are properly used.
• Advise on management of complex cases.
• Contribute to developing, rolling out and revising internal Protection Toolkits and Standard Operating Procedures (SOPs).
• Ensure that required data protection and sharing protocols are respected.
• Promote age, gender and diversity sensitive approaches into the projects’ activities, as well as social cohesion initiatives.
• In cooperation with the Programme/Project Managers, elaborate and set up specific mechanisms to monitor and evaluate the protection projects’ activities, as well as to collect feedback and complaints from beneficiaries and target populations at large.
• Undertake field visits to the projects’ locations as needed to continuously monitor the progress and the quality implementation of the protection projects’ activities.
• In cooperation with the protection team, conduct case audits to evaluate the quality of the service provision.
• Continuously assess, analyze and evaluate the impact of the protection projects’ activities to inform and adjust the programme accordingly.
• Report in a timely manner any eventual challenges or delays faced, loss or damage occurred, fraud or misuse detected.
• Work closely with the colleagues to ensure the integration of the protection programme with other sectors of intervention.

Programme Staffs, Volunteers and Local Counterparts Capacity Building:

• In cooperation with the management and human resources staffs, carry out the identification and selection of the protection staff, as required.
• Contribute to supervising and evaluating the performance of the protection staffs.
• Continuously assess the training needs of the protection staffs, design the capacity building programme and develop the related material for enhanced protection response capacity and service provision according to international best practices, standards and principles.
• Ensure that all relevant non-specialized staffs, as well as community volunteers and local counterparts, are trained on humanitarian principles and code of ethics; basic principles of general protection, child protection, gender-based violence and psychosocial support; data protection and sharing protocols; safe referral; and risk mitigation.

Programme Reporting:

• Support the Project Managers in elaborating and monthly updating the internal monitoring and evaluation tool, the Project Appraisal Tool (PAT), with specific reference to the protection activities.
• Contribute to preparing the projects’ narrative reports with specific reference to the protection activities, as well as other ad hoc analysis reports and material, according to INTERSOS and donors’ requirements.
• Ensure that all data related to the protection activities are disaggregated by sex and age, in order to develop profiles on the different needs and realities of women, girls, boys and men, for reporting and analysis purposes.

Coordination and Representation:

• Establish and maintain collaborative relations with relevant donor officers, partners, key stakeholders and other humanitarian actors.
• Participate in meetings with relevant donor officers and facilitate field visits by donor missions, as required.
• Proactively participate in the Protection Cluster/Working Group and Sub-clusters/Sub-Working Groups, including related strategic Coordination groups and thematic task forces, at country level.

Education

• Minimum: BA in relevant field (Social Science, Psychology, Social Work, human rights, international humanitarian law or other fields related to social development and humanitarian work)
• Master degree (MA or LLM) in Human Rights, International Humanitarian Law or related subjects (desirable)

Professional Experience:

• Minimum of five (5) years of relevant working experience in protection-related sectors, preferably within an INGO.
• 3 years experience in case of Higher education degree (Masters/LLM).

Professional Requirements:

• Strong theoretical, technical and practical background in protection
• Proven training skills and capacities in developing trainings’ curricula
• Strong skills in networking with partners and donor liaison
• Able to gather and critically analyze data, gaps and trends related to Protection issues
• Knowledge of the Nigeria humanitarian context and of the Lake Chad Basin crisis is an asset
• Strong organizational skills and ability to manage efficiently multiple priorities, deadlines and tasks
• Solid time-management skills, resourcefulness and attention to details

Languages:

• Fluency in English with excellent verbal and written communication skills

Personal requirements:

• Excellent team-working and team-building skills, as well as ability to work under high pressure and with flexibility
• Excellent interpersonal and communication skills and ability to work and integrate in a multicultural team
• Problem solver, dynamic, mature
• Confidently able to deal with authorities and donors
• Pro-active approach to work
• Able to work independently as well as being a strong team player
• Flexibility, capacity of managing stress, good diplomatic skills
• Available to share accommodation facilities when required.

Interested and qualified candidates should:Click here to apply     Job Title: Country Finance Coordinator Code: SR-49-796 Location: Nigeria Starting Date: 01/02/2019 Contract Duration: 1 year (renewable) Reporting to: Head of Mission and Regional Finance Officer Main Responsibilities and Tasks The Country Finance Coordinator is responsible for the proper technical performance of all accounting-financial activities of the mission and its projects. The Country Finance Officer ensures the correct and effective management of financial resources, in accordance with the Organization procedures, and is responsible to:

• Ensure compliance with INTERSOS and donors' procedures.
• Manage country and project accounting and coordinate administrative personnel.
• Assume responsibility for cash account administration, ensuring conformity to existing procedures; shortages or thefts must be reported, bearing the joint signature of both the Country Finance Officer and the Head of Mission
• Update the economic and financial status of the mission and related-projects, in terms of expenses, appropriations, available cash and liquidity (Prima Nota)
• Carry out a monthly update of the Global Management of the mission under the coordination of the Regional Finance Officer
• Provide support to the Head of Mission in drafting new projects
• Check Bank accounts of the mission and provide the Regional Finance Officer with monthly Bank Statements and Bank reconciliations
• Check the interim and final financial reports and submit them to the Project Manager and Head of Mission for approval (with the support of the Regional Finance Officer)
• Assume responsibility for local personnel register
• Ensure the proper execution of goods, works and services procurement processes and their conformity to INTERSOS and donors' procedures
• Be responsible for mission administrative-accounting documents and all finished project Documentation (with the support and overall responsibility of the Regional Finance Officer)

Education

• Advanced university degree from a recognized academic institution in one or more of the following areas is preferable: Finance  Management, Business Administration, Management, International Economics, International Development, Contract/Commercial Law.

Professional Experience:

• Minimum 3 years of relevant work experience at national and international level, working as admin-finance officer also in humanitarian field locations
• Proven experience with different donor finance compliance and reporting (e.g.: ECHO, OFDA, UNHCR, UNICEF)

Professional Requirements:

• Good computer skills, especially MS Office /  Excel
• Competencies in HR Management and team-work

Languages:

• Fluency in English is required. French is an asset. Knowledge of Italian and/or Arabic is desirable.

Personal Requirement:

• Ability to live in insecure contexts with basic living conditions.

Interested and qualified candidates should:Click here to apply     Job Title: Medical Coordinator (OFDA) Code: SR-49-789 Location: Maiduguri, Borno, with frequent mission on the ground (Ngala, Bama, Dikwa, Monguno, Mobbar and Magumeri LGAs. Further LGAs could be added in the coming weeks / months) Starting Date: 01/02/2019 Contract Duration: 6 Months Reporting to: Head of Mission Supervision of: 3 technical international staff General Context of the Project Since 2009, the Boko Haram driven crisis (herein, Armed Opposition Groups [AOGs]) has crippled north eastern Nigeria. The Borno State continues to be most the affected, with over 1.8 million internally displaced persons (IDPs). Recent advances by the Nigerian Army and the Multinational Joint Task Force have improved humanitarian access in 26 of the 27 Local Government Areas (LGAs) in Borno but have also revealed the extent of the crisis. In newly accessible areas, basic infrastructure has been destroyed, essential services are non-existent, and most local governance systems are not functional. In support to the UN-led coordinated humanitarian response in the region, INTERSOS is proposing to continue provide services through a one-year integrated project that will address critical gaps in health, nutrition, protection and WASH services for a highly vulnerable population in host communities and IDPs camps in the Local Government Areas (LGAs) of Ngala (Ngala-Gambaru), Bama (Bama), Dikwa (Dikwa), Magumeri and Kukawua LGAs, Borno State, Nigeria. General Purpose of the Position

• In close collaboration with the HoM and the Medical Department, defining and implementing the medical strategy of the mission
• Being responsible for the planning and coordination of all medical activities and resources in the mission, according to INTERSOS charter, policies, and ethical principles with consideration of international and national protocols, in order to ensure the delivery of quality medical care for patients and their communities as well as to improve the health condition and humanitarian living conditions of the target population..

Main Responsibilities and Tasks

• Responsible for defining, monitoring and updating the medical content of the INTERSOS country policy, medical strategy, annual plan and budget, translating the identified health needs into a medical strategic vision and project objectives, priorities and resources needed in order to cover the medical and humanitarian needs of the population at risk, and ensuring that the objectives and goals set in the Mission’s annual plan and project plans are achieved
• Overall responsible for the appropriateness and quality of medical interventions conducted by INTERSOS projects and being expected to identify and work on removing barriers to better patient safety, effective medical care, and better patient-centred activities
• Continuously monitor the medical and humanitarian needs in the Mission country in new areas of intervention or in areas where INTERSOS is already present through exploratory missions, monitor and review project proposals, determining necessary resources in order to define health and nutrition priorities and potential new programs to cover medical and humanitarian needs of the population at risk
• Coordinate with the Medical Referent for the validation of the project proposals he/her designs to be submitted to international donors and private foundation
• Responsible for the supervision and monitoring of the medical technical aspects, humanitarian needs and in coordination with the Logistics Coordinator, the material aspects of the programmes through regular field visits, analysing difficulties during the implementation and reporting deviations as they appear, in order to proactively provide the necessary solutions and achieve operational results
• In close collaboration with the HR Coordinator, participate in the planning, definition and sizing of the health-workforce in the mission and supervise the associated processes (recruitment, validation of medical staff, training/induction, evaluation, potential detection, development and internal / external communication)
• Coach and directly support the medical teams in the implementation of the medical activities making sure that internal protocols are respected as well as the ones of local Ministry and Health Department
• Responsible for defining and sizing other resources (pharmacy and medical equipment management in collaboration with logistics) and timelines, procedures and protocols
• Ensuring preparation of all medical orders in collaboration with the Logistics Department and the submission of all medical purchase requests. Being accountable for the proper management of the pharmacy in the Mission, including projects
• Provide reports on the mission’s evolution from the medical perspective, as required
• Represent INTERSOS before local medical authorities and guarantee constant presence and active participation to the health and nutrition coordination fora (clusters meetings, other technical coordination meetings) and keep regular contact with other counterparts in the mission (NGOs, local organizations, donors, authorities) in order to broaden the medical-humanitarian situation analysis, strengthening the impact of the medical intervention and supporting advocacy actions
• Responsible for medical data collection, analysis and reporting to HQ Medical Referent to ensure a proper monitoring of the program and, where needed, to adapt them to existing programs.

Education

• Advanced University Degree in Medicine or other Paramedical Studies.
• Desirable specialization in Tropical Medicine or a Degree in Public Health

Professional Experience:

• Minimum 3 years relevant work experience as Medical referent in the humanitarian sector especially in fragile and unstable environments
• Previous experience in Nigeria and/or Western and Central Africa is an asset

Professional Requirements

• Sound personal organizational skills, including time management, ability to meet deadlines, multi-tasking, prioritization of tasks, and working under pressure
• Highly developed cultural awareness and ability to work well in an international multiethnic and multicultural environment
• Proven management and leadership skills.
• Ability to deliver high quality work in short periods of time
• Ability to work under pressure
• Flexibility to respond to changing nature of humanitarian context and operational difficulties in the field

Languages:

• Proficiency in English (conversation, reading and writing) required
• Multi-language knowledge desirable

Personal Requirements:

• Willingness to accept basic living standard and frequent field missions
• Ability to establish collaborative relationships with staff, beneficiaries and other stakeholders
• Strong attitude to take initiative, work autonomously and achieve effectively results
• Respect of INTERSOS mission and values.

Interested and qualified candidates should:Click here to apply     Job Title: Livelihood Project Manager Location: Maiduguri, Borno Code: SR-49-742 Starting date: 01-02-2019 Contract Duration: 10 Months Reporting to: Head of Base Supervision of: National Project Manager/ Field Coordinators Dependents: No family duty station General purpose of the position

• The overall purpose of the Livelihoods Project Manager role is to ensure a streamlined, fit-for-context Livelihood Programme, including food-security elements, in Borno State-NE Nigeria, across various field bases and humanitarian contexts.
• The position will develop a Livelihoods strategy, including a core set of activities, for the country and the technical tools and standards to support implementation, in close coordination with base and field offices.
• S/he will also provide technical guidance and support on a day to day basis to Livelihoods programmes across INTERSOS Nigeria; through this, s/he will ensure harmonization and national consistency.

Main responsibilities and Tasks Technical Oversight:

• Develop program strategy and priorities based on thorough understanding of needs and context
• Ensure that programme strategy, and design is integrated with other INTERSOS sectors
• Lead development, harmonization, and roll out of SOPs, tools and guidelines
• Provide regular technical support and guidance to National Project Manager/ Field Coordinators and other relevant staff in both a structured manner and on a case by case basis.
• Assure compliance with INTERSOS standards and procedures and alignment with global strategy, through regular coordination with colleagues in support services at Base Office and Field Offices level.
• Coordinate with sector colleagues at Base Office and HQ levels as appropriate about relevant issues
• Complete regular field visits to ensure technical oversight and support, identify needs, and ensure quality programming

Technical Line Management:

• Development of harmonized job descriptions and structures in all field offices
• Participate in the recruitment of technical staff in the same field
• Identify technical gaps and support capacity building for technical line reports
• Contribute to setting performance objectives and performance appraisals of technical staff in the same field
• When necessary, and with approval of his/her line manager, provide stop-gap support in absence of PMs, in close coordination with team focal points (identified by the PM before his/her absence)

Programme Development, Coordination, and Oversight:

• Lead design, finalisation and oversight and coordination of proposals and projects, in coordination with FSL Coordinator, Head of Base /HoM
• Lead on developing assessments, including inter-sectoral assessments to inform evidence-based planning
• Map donor priorities within given sector and identify new opportunities
• Provide technical review of all proposals and reports and other relevant sector-specific donor communications
• Lead as a grants focal point for livelihood sector, as appointed by FSL Coordinator
• Lead on program review meetings where he/she is the focal point and contribute to other program review meetings as necessary (Grant Opening, Review, & Close Out Meetings)
• Oversight of overall program implementation, including budgets and indicators
• Oversight and monitoring of overall sector budget, including budget development, in coordination with National PM / Field Coordinators and monitoring for timely sector-level spend, and initiate corrective action, including internal and donor budget realignments

Quality Assurance:

• Oversight of overall program implementation progress; identification, resolution and/or escalation of issues;
• Work with M&E to develop harmonized tools and databases to monitor and track efficiency and quality of programming and improve information management within the sector focal points
• Work closely with M&E in design, implementation, and evaluation of sector-level programming
• Coordinate with M&E to ensure accountability mechanisms are established for programming

Coordination and Donor Engagement:

• Lead participation at Clusters, including direct participation at the national level and coordination of representation at the sub-national level. Also participate in working groups/strategic advisory groups, to represent INTERSOS and its mandate
• Act as the main sector-level point of contact with donors in coordination with FSL Coordinator; support donor visits to the field
• Provide technical input and support strategic direction of the sector-level response within the humanitarian community
• Report issues and challenges to the donor in a timely manner, in coordination with the FSL Coordinator
• Liaise with sub national and national government authorities and relevant stakeholders

Other:

• Raise any issues of non-compliance and assure compliance with INTERSOS standards and procedures
• Coordinate with Communication /Advocacy for success story content, communication tools, etc.
• Provide regular updates to FSL Coordinator and SMT
• Any other duties as agreed with FSL Coordinator

Education

• Masters in Social Sciences or other relevant field.

Professional experience:

• To be successful in this role we expect you to have at least 7 years of experience with INGOs.

Professional requirements:

• Strong Livelihoods experience including experience in representation with clusters and other protection actors
• Strong Cash experience
• Experience in rapidly changing humanitarian contexts
• Experience with representation and communication
• Experience with capacity building, including in settings with remote technical management
• Strong technical experience in development and roll out of SOPs
• Substantial experience in both a technical advisory role and program management and implementation
• Strong proposal development and report development skills

Languages:

• English.

Personal requirements:

• In this position, you are expected to demonstrate competencies:
• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with INTERSOS’s vision and values.

Interested and qualified candidates should:Click here to apply   Application Deadline 17th January, 2019.

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