Current Job Vacancies at NextPayDay

NextPayDay is a fintech lender powering access to quick loans and rewarding investments on our unique co-lend model.

We are recruiting to fill the position below:

Job Title: Platform Manager

Location: Calabar, Cross River
Employment Type: Full-time

Job Description

We are looking for an experienced Platform Manager to lead and oversee the work of employees in our Calabar office. You will be responsible for ensuring the efficiency of business operations as well as setting strategic goals for the future.
The ideal candidate will be well-versed in all matters business. They will be a competent leader able to provide guidance that enhances performance in a manner which incorporates the company’s vision and culture.
The goal will be to ensure the profitability of our company’s activities to drive sustainable development and long-term success.

Responsibilities

Develop goals and objectives that tend to growth and prosperity
Design and implement business plans and strategies to promote the attainment of goals
Ensure that the company has the adequate and suitable resources to complete its activities (e.g. people, material, equipment etc.)
Organize and coordinate operations in ways that ensure maximum productivity
Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness
Maintain relationships with partners/vendors/suppliers
Gather, analyze and interpret external and internal data and write reports
Assess overall company performance against objectives
Represent the company in events, conferences etc.
Ensure adherence to legal rules and guidelines

Qualifications

Interested and qualified candidates should:Click here to apply

Job Title: Business Manager

Location: Calabar, Cross River State
Job Type: Full-time

Job Brief

We are looking for an ambitious and energetic Business Manager to help us expand our clientele.
You will be the front of the company and will have the dedication to create and apply an effective sales strategy.
The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities

Develop a growth strategy focused both on financial gain and customer satisfaction
Conduct research to identify new markets and customer needs
Arrange business meetings with prospective clients
Promote the company’s products/services addressing or predicting clients’ objectives
Prepare sales contracts ensuring adherence to law-established rules and guidelines
Provide trustworthy feedback and after-sales support
Build long-term relationships with new and existing customers
Develop entry level staff into valuable salespeople

Qualifications

Proven working experience as a business development manager, sales executive or a relevant role
Proven sales track record
Experience in customer support is a plus
Proficiency in Communication
Market knowledge
Communication and negotiation skills
Ability to build rapport
Time management and planning skills

Interested and qualified candidates should:Click here to apply

Job Title: Customer Support Officers

Location: Port Harcourt, Rivers
Job Type: Full-time

Job Description

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers.
They’re patient, empathetic, and passionately communicative.
They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.
Customer feedback is priceless, and if this job brief describes you, then you are who we need.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

Manage large amounts of incoming phone calls
Converting interactions on social media to leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Manage Social Media Interactions with team members(LinkedIn, Twitter, Facebook, Instagram, WhatsApp)
Brainstorm with teammates to develop content for our social media

Qualifications

Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Social Media management skills
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Content creation and graphic design skills are a plus

Interested and qualified candidates should:Click here to apply

Job Title: Business Officer

Location: Calabar, Cross River
Employment Type: Full-time

Job Description
Business Officers are expected to perform the following key tasks:

Loan marketing and referrals : manage loan origination from validly employed Nigerians
Investment drive
Market penetration: acquire new businesses and generate new products that will enable nextpayday deepen her market base.

Qualifications

OND or its equivalent
Ability to meet sales target
Solid written and verbal communication skills
Ability to travel in order to see clients, explore new markets and attend conventions
Excellent eye for detail.

Interested and qualified candidates should:Click here to apply