Current Job Openings at Catholic Relief Services (CRS), 4th April 2019

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Catholic Relief Services (CRS) is an International non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist person on the basis of need, regardless of creed, ethnicity or nationality works through local church and non-church partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates. CRS re-established presence in Nigeria m 2000 and currently focuses on agriculture, HIV and health extractives and governance, and peace building programming. We are recruiting to fill the positions below:       Job Title: Market Assistant Job Ref Code: FMA270319 Location: Gubio, Borno, Nigeria. Band: 3 Department: Programs Reports To: Markets Officer Project Background

• In response to the “crisis-level” food insecurity resulting from the Boko Haram conflict in northeast Nigeria, CRS is implementing a food assistance program in Yobe state.
• The CRS Emergency Food Assistance Program will assist households in Gujba and Gulani LGAs through the distribution of monthly cash vouchers for food, thereby helping Internally Displaced Persons (IPD) and IDP-host households feed their families while strengthening markets with local sales.

Primary Job Responsibilities Under the leadership of the Market Officer (MO), and with guidance from the Market Program Manager, the Market Assistant (MA) is responsible for the daily project activities in her/his geographic location, while maintaining relationships with vendors and beneficiaries. This will include:

• Relationship building with vendors, partners and community members
• The timely and accurate processing all receipts needed for the liquidation of vendor payments from their shop sales
• Updating beneficiary records as needed in the cash asset transfer platform
• The monitoring and oversight of vendor shops and sales to ensure the protection of community members participating in markets-based programming

Qualifications and Skills

• Bachelor's Degree in Social Sciences, Community Development or any other relevant field
• At least 1 years' experience in project implementation preferably with an NGO
• Ability to speak local languages - Kanuri and Hausa - is a must
• Excellent organizational, analytical, oral and written communication skills in English
• Ability to work effectively under pressure and to organize and prioritize a variety of initiatives
• Willingness to travel about 70% of the time.
• Proficiency in MS office application such as word, excel, PowerPoint and outlook
• Demonstrated experience in data collection
• Proven experience in group discussions and other participatory methods
• Demonstrated commitment to gender responsive programming.
• Team-oriented and strong interpersonal skills
• Previous market experience with CRS is desired

Key Working Relationships:

• Supervisory: The market assistant has no supervisory relationships
• Internal: The Market Assistant will work closely with the entire Markets and Nutrition teams, as well as the counterparts in other departments
• External: The Market Assistant will develop close working relationships with the partner staff based in geographical area of responsibility, as well as other stakeholders including focal points from government offices, non-governmental organizations and other agencies. The Market Assistant will need to develop working relationships with local community members and leaders.
• Required Language: Fluency in English and Fluency in Hausa required
• Required Travel: This position will require frequent travel to program activity sites.

      Job Title: Security Officer Job Ref Code: SOY010419 Location: Damaturu, Yobe Band: 5 Department: Operations Reports To: Head of Office, Yobe. Job Summary

• The Security Officer assists in maintaining a safe and secure environment for CRS employees and visitors, premises, and assets as well as maintaining regular communication with staff during field movement.
• The Security Officer is responsible for ensuring that appropriate systems and procedures are in place to maximize safety and security and that they are adhered to at all times.
• The Security Officer is responsible for supporting the Northeast Nigeria Security Coordinator and Head of Office, Yobe State to ensure that safety and security is mainstreamed into all field operations across Northeast Nigeria and that the high-quality information is available for decision making.

Specific Responsibilities Policies and Procedures:

• Be familiar with CRS’s Safety and Security procedures and policies and Safe and Sound Manual and support the NE Security Coordinator and Head of Office, Yobe in ensuring they are adhered to at all times.
• Work with the Security Coordinator to develop, consolidate, implement, and regularly review operating procedures and security plans across Northeast Nigeria.
• Assist the Security Coordinator to provide training(s) that may include Standard Operating Procedures (SOPs), Contingency Plans (CPs), Security Management, Incident Reporting, Prevention and Response Mechanisms, Communications (including satellite phones), and risk/threat analysis.

Communication:

• Provide thorough security briefings to CRS staff and visitors upon arrival in Yobe State.
• Initiate, review, and collate security incident reports for each field site.
• Implement, maintain, and regularly update the CRS Yobe State staff and visitors list, Security Communications Tree and SOPs as needed
• Ensure the communication equipment functions at all times (HF radio, sat phone, internet, phone lines). Follow-up on any calls made by satellite phone and radio.

Staff and Vehicle Movement:

• In collaboration with the Travel Team, monitor movement and provide security guidance to international and national staff on the current situation in operational areas.
• Daily track and record all CRS field movement within Yobe State. Maintain strong communication to report and record observations, information, and occurrences during staff movement
• Serve as focal point with drivers during interstate movement by tracking the location of all vehicles and staff and communicate with CRS Security Officers in other states

Monitoring and Analysis:

• Collect information regarding politics and security in Yobe State as well as on safety and security issues concerning CRS.
• Respond to security relevant incidents with information gathering and inform the CRS NE Operations Security Coordinator and the Head of Office, Yobe.
• Undertake continual assessments of equipment (including vehicles) and organizational assets to ensure that minimal conditions for security are met. Prevent loss and damage by reporting irregularities; informing violators of policy and procedures.
• Ensure that perimeter security staff (guards) have the capacities to perform their duties as per the Standard Operating Procedures (SOPs).

Coordination:

• Maintain a wide professional and personal network of influential actors and clearly communicate CRS’s status and mission in Yobe State and across NE Nigeria.
• Build acceptance to facilitate continuity of current CRS programs and any future humanitarian or development programming by liaising with local communities, local authorities and other humanitarian actors and stakeholders within the state.
• Coordinate regularly with the NE Security Coordinator on safety and security issues and fulfill all reporting requirements to the Country Office in Abuja.

Qualifications and Skills

• Minimum of 1 years' experience in the field of community engagement, risk management, safety and security management or other related fields
• Degree in Criminal Justice, Peace and Security Studies, Political Science or a related-field
• Minimum of two years working in a security-sensitive environment.
• Previous experience in security management with NGOs
• Completed formal security management trainings
• Ability to plan and organize work and write clear and concise reports and communicate effectively (both written and verbal)
• Proven ability to prioritize tasks and meet deadlines
• Proven ability to read maps
• Knowledge of the geography and culture of Northeast Nigeria
• Stable, moral, reliable character and a good team player
• Excellent communication skills, calm, with a good sense of humor
• Proven commitment to accountability practices
• Excellent Microsoft Office skills (Excel, Word, email, Skype, internet searches)
• Fluency in oral and written English. Fluency in Hausa or Kanuri or any other local language is a distinct advantage.
• Demonstrated ability to transfer knowledge through formal and informal training
• Must be familiar with and committed to gender equity in programming and management practices

Key Working Relationships:

• Internal: Head of Office, Admin Officer, Security Officer, Deputy Country Representative, National staff, International Staff, etc.
• External: INGO’s, UN Agencies, Government Agencies, Partners etc.

      Job Title: Program Manager II - Head of Office Job Ref Code: PMH010419 Location: Damaturu, Yobe Band: 10 Department: Programs Reports To: Deputy Country Representative, NE Nigeria Project Background

• Now in its eighth year, the Lake Chad Basin crisis has been estimated to affect 10.7 million people in one of the world’s poorest, most drought-prone regions.
• As of February 2017, 7 million people in Northeast (NE) Nigeria are in severe need of humanitarian assistance, of which 4.7 million people are estimated to be food insecure.
• Despite a scale up in humanitarian assistance, significant gaps remain, as thousands of people affected by the conflict have not been reached with adequate humanitarian support.
• CRS has worked in NE Nigeria for over three years, providing humanitarian assistance to communities in Borno and Yobe States. CRS’ work has now expanded to early recovery and development assistance in the NE states of Adamawa, Borno and Yobe where CRS has offices.

Primary Job Responsibilities

• Through the Head of Office, Yobe State, CRS will continue to offer high quality humanitarian and development assistance to communities in Yobe State. Based in Damaturu, the Head of Office (HOO) Yobe will oversee CRS’ program implementation and operations support in Yobe State.
• S/he will maintain coordination and communication with key program and operations personnel based in NE Nigeria for the agency’s humanitarian and development assistance ensuring integration with the country program operations and program quality standards.
• The HOO supervises the Yobe office in maintaining quality implementation, overseeing the overall programming, administration, logistics, coordination and finances.
• The HOO focus is to assist the office team stay abreast of the multiple activities, grant technical financial and policy oversight, provide guidance and support to the partner organizations, support the capacity building of CRS staff with active hands-on collaboration, and maintain open channels of communication and coordination with programming and operations staff with the NE main office.
• The HOO will also manage the quality and timeliness of all project reports and proposals, and for financial and administrative reporting.
• He/she will promote coordination between other offices in the NE and ensure integration and collaboration across CRS’ development and humanitarian assistance.
• S/he defers to DCR/NE authority on major issues of policy and procedure and is the chief security officer for CRS in Yobe State.

Specific Responsibilities Program Quality and Management:

• Oversee specific and clearly defined program directions and day to day activities as indicated in the donor agreements, successful implementation of programming strategies, M&E, financial, programmatic, and staffing management.
• Serves as point person for the program and provides strategic and technical leadership to CRS staff in Yobe and partners for all of its components.
• Leads the planning of programming directions and sets high quality performance targets ensuring adherence to technical standards, CRS quality programming standards, best practices and donor guidelines.
• Uses appropriate management tools to plan, review and track progress on project implementation progress as well as on the utilization of project resources.
• Oversees the work of programming teams during the preparatory works, assessments, technical requirements, selection of external entities in support of the specific projects/program and ensuring compliance with CRS agreements and with statutory and technical legislation issued by appropriate government authorities.
• Ensures the development and implementation of strong MEAL systems using appropriate CRS tools and resources to maximize project impact on beneficiaries.

Partnership and Capacity Building:

• Establishes and maintains excellent collaborative working relationships with local partners
• Manages relationships, negotiations and intensive communication efforts with partners in all phases of grant/project implementation
• Facilitates coordination with partners, including knowledge management, learning and capacity building for partner staff
• Promotes the involvement of partners at all stages of the project cycle
• Identifies both program quality and management quality capacity building needs and organizes relevant support via follow up with programs and operations leadership within the country program, HQ and region.

Programmatic Reporting:

• Ensures timely and quality preparation of donor project narrative reports, quarterly performance indicator tracking tables, baseline and final evaluation reports, as well as other reports needed/required by the local government, donors, the region or headquarters as per reporting schedule.
• Advises senior management about issues affecting project implementation, or key local issues affecting future grants/projects developments.

Security:

• Supervises the Security Officer for Yobe State and oversees overall security management in Yobe State; ensures cohesion, application of security instructions and guidance as well as regular updates of Yobe State specific security procedures and manuals.
• Attends and/or ensures CRS’ attendance at cluster security meetings in Yobe State and ensures sharing of security information as appropriate with staff.
• Establishs a network system among the Deputy Country Representative/NE, and security staff, including the Country Program’s Security Manager, that monitors security reports for immediate action, as appropriate for enhanced Yobe specific security management.
• Ensures that security is part of all new staff orientation coming into Yobe State, and all staff visiting Yobe State receive security briefings.

Budgeting, Financial Planning and Compliance:

• Ensures proper financial management systems are in place and followed in coordination with the Awards Management Officer (AMO) and finance team/department.
• Ensures grant/project management compliance with donor regulations.
• Ensures the review and timely submission of financial reports by partners working in close coordination with the AMO, finance team and other resource management staff in North East Nigeria.
• In collaboration with program and operations leadership, and the finance staff/department, reviews and analyzes budget comparison reports and takes necessary steps to ensure proper management and utilization of grant/project budgets.

Representation, Coordination, and Communication:

• Leads regular team meetings, staff meetings, partner meetings and program (technical) meetings with other implementing NGOs/Government agencies and institutions in Yobe.
• Ensures systems are in place for the proper documentation of meetings and timely circulation of resulting information/outcomes.
• Ensures CRS active participation and/or leadership as relevant in local sectoral or multi-sectoral coordination forums and the regular sharing of information and data with other agencies to inform collective analysis and planning.
• Helps with the coordination of visits of CRS, donor and partner staff as needed.

Supervisory Responsibilities:

• Supervises and mentors grant/project staff working on specific-based activities/sectors.
• Ensures timely and quality adherence to CRS Performance Management System for all staff under his/her supervision.
• Prepares employee job descriptions, performance plans and performance appraisals for projects officers/assistants that are engaged for specific clearly defined projects in coordination with other program and operations managers.

Qualifications and Skills

• Master's Degree in Development, Project Management, Business, Organizational Development, Non-formal Education, Psychology or Public Administration; significant work experience in a directly related field will be considered in lieu of graduate degree.
• Minimum of eight years of experience in project management, within international organizations or the private sector, including: management of human resources, project activities and/or budgets;
• Experience working in security compromised areas
• Demonstrated experience in community mobilization, organization and mediation among local actors
• Excellent writing and communication skills in both English
• Strong cross-cultural skills and experience working with people from different ethnic/cultural backgrounds
• Demonstrated capacities to establish and maintain strong, collaborative working relationships with donors, government officials, local organizations, communities and other stakeholders
• Proven ability to multi-task and meet deadlines
• Proven ability to develop proposals and write reports meeting donor requirements
• Must be able to work independently and represent CRS
• Proficiency in computer applications (MS Word, Excel)
• Willingness to travel within northeast Nigeria

Key Working Relationships:

• Internal: Deputy County Representatives, Emergency Director, Emergency Coordinator - Program Quality, Emergency Coordinator for Partnerships and Capacity Strengthening, Head of Operations, Security Manager, Senior Business Development Manager, and other CRS programming and operational staff in Nigeria as well as Humanitarian Response Department (HRD), regional teams and other HQ program quality support teams.
• External: Appropriate Sector leads, UN OCHA, state and local government offices, local and international NGOs, UN agencies, CRS partners, donors, community members and beneficiaries

Language Required:

• Fluent written and spoken English
• Fluency in Hausa or Kanuri or any other local languages is a distinct advantage.
• Required Travel: Travel within Nigeria, frequent vehicle travel to project sites.
• Work Environment: This position is based in Damaturu, Yobe State, with frequent travel around the entire NE Nigeria.

    How to Apply Interested and qualified candidates should download the "CRS Application Form" using the link below, fill and send with a detailed Resume as one document (in a PDF Format) indicating position being applied for and the Job Ref Code as the subject of the application (e.g. Market Assistant - Borno, FMA270319) to: [email protected]   Click here to Download Application Form - Dropbox Equal Employer Opportunity:

• “CRS is an equal -opportunity employer, does not discriminate based on race, color, religion and we are committed to gender sensitive programming and management’. etc.
• Qualified women are strongly encouraged to apply”

Statement of Commitment to Protection:

• ‘’CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation’’

  Application Deadline  9th April, 2019.

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