Cummins West Africa Job for a Workshop Technician in Lagos

Cummins Inc. - A global power leader, is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation
systems. Headquartered in Columbus, Indiana, (USA) Cummins currently employs approximately 48,000 people worldwide and serves customers in approximately 190 countries and territories through a network of approximately 600 company-owned and independent distributor locations and approximately 6,800 dealer locations. Cummins earned $1.48 billion on sales of $17.3 billion in 2013.

Cummins West Africa is recruiting to fill the vacant position below:

Job Title: Workshop Technician
Location: Lagos
Job Descriptions

• Completes troubleshooting, repairs and rebuilds on engine products in a service workshop independently while coaching and developing less experienced technicians
• Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc
• Maintains work area and tools for cleanliness and proper operation
• Adheres to and ensures adherence of more junior technicians to all relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor
• Applies documented procedures and policies to perform diagnostics and complex repairs
• Performs preventative maintenance based on assessment of engine
• Completes required documentation, such as work completed documents, time sheets, warranty claims and quality forms, via handwritten or business system input screens
• Completes training in line with skill and business requirements

• Ability to train Service Personnel to develop their diagnostic skills
• Able to identify opportunities for work process improvements and recommend appropriate action
• Able to develop and maintain productive working relationships
• Ability to prepare reports providing feedback on service interventions

• Ability to identify and resolve engine system failures relating to and impacted by component failure
• Can resolve complex technical problems
• Ability to identify and up sell further service and repair opportunities.
• Ability to guide / coach other service technicians through complex service interventions and diagnostic issues

• Apprentice Trained Engine Technician (Preferred)
• Locally valid driving permit (Preferred)
• Vocational diploma from relevant technical institution

• Advanced level knowledge of and/or experience with engine products
• Experience providing technical advice and coaching to more junior technicians (preferred)