Coollink Nigeria Job for a Sales Account Manager

Coollink is the leading provider of the fastest Internet in Nigeria. Incorporated in 2001, Coollink limited ( an AIM Group Company) is a Nigerian Systems Integrator with its head-office located in Lagos and a nation-wide presence: Abuja, Port Harcourt, Kano.


Over the years, we have ensured the highest levels of customer responsiveness and service quality, a trait which has earned us long-standing relationships with our customers and made us the most reliable ISP in Nigeria. We offer solutions to provide customers with value-added services and support, enabling them to focus on their business instead of their network and internet connection.

We are recruiting to fill the position below:

Job Title: Sales Account Manager

Location: Nigeria

Job Purpose

• Responsible for building business by identifying and selling prospects; maintaining relationships with clients.

• Will be responsible for identifying business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Responsible for Achieving sales targets.
• Ensure and maintain high quality standards by ensuring all Customer complaints are attended to promptly and with high levels of urgency.
• Seek regular informal feedback from customers.
• Build and maintain a cordial and productive working relationship with the Support and Customer Care Department.
• Updating the Daily and Weekly Prospect Reports.
• Maintains professional and technical knowledge by attending trade exhibitions, conferences, meetings and educational workshops; benchmarking state-of-the-art practices; participating in professional societies.
• Carry out needs analysis and recommendation of the right solution based on individual needs.
• Ensure prompt and timely after sales follow-up is carried out.
• Establish and maintain relationships with key customers.
• Ensure prompt follow up on all customer complaint.

• Graduate from a good University.
• Prospecting Skills.
• Meeting Sales Goals.
• Creativity.
• Sales Planning.
• Independence.
• Motivation for Sales.
• Minimum of 2 years' work experience in Sales, preferably in an ISP company.
• Good working knowledge of Microsoft Office suite.
• Presentation Skills.
• Client Relationships.
• Emphasizing Excellence.
• Negotiation.