Cobranet Limited Graduate recruitment, May 2015 ([email protected])


Cobranet Limited was incorporated in 2003 and began its operations to provide the Nigerian Market with a reliable Internet Service and meet the requirements of the market, positioning itself as a leader in providing Internet Solutions and as a provider of choice.



Job Title:  Direct Sales Executives

 
Qualifications & Experience:
  • BSc/HND in marketing (or related field) with minimum of 3 years relevant experience in a similar industry.

Job Title:   Corporate Sales Executives/Engineers
 
Job Profile:
  • Minimum of 5 years sales experience in an ISP company a MUST; skills in Corporate Sales an added advantage.
  • BSc./BA degree or Us equivalent in related field from a recognized institution.
  • Must be computer literate with excelleni knowledge in Microsoft Office (particularly Excel, Word and PowerPoint) and in the use of Intemet-based resources.
  • Other personal traits: reliable, lolerant, determined, well presented, business like, polite, well-mannered and be a team-player.
  • Ability to develop and maintain a computerized customer and prospect database.
  • Ability to prospect for new potential sales, respond to and follow up sales enquiries.
  • Maintain and develop existing and new customers through planned individual account support, and liaise with internal order-processing staff.
  • Flexibility is required and ability to work extended hours when required without upsetting domestic situation.
  • Must have experience in the intemet connectivity environment and a technical overview or background.
  • Excellent Communication skills, organizational skills, self-motivation, results-oriented with a positive outlook, punctually, ambitious, dear focus on high quality and business profit, mature, credible, perceptive and articulate.
  • Must be comfortable to contact and deal with all types of companies: small, medium and multi-national companies.

Job Title:  Account Managers/Customer Relationship Officers
 
Specialization
  • Client Servicing;
Qualifications & Experience:
  • BSc/HND in any related field or equivalent
  • 3+ years' customer service experience dealing with the public, preferably in a professional customer environment. Customer focused.
  • Ability to maintain effective associate and customer relations contributing to an environment conducive to high morale and productivity.
  • Ability to function in a multi task environment.
  • 3+ years PC experience using electronic messaging systems, office productivity software (such as word processing and Microsoft Outlook) and Internet.
  • Stays calm under stress.
  • Tactful, courteous, and possess the ability to motivate others.
  • Active listener, articulate, and adaptable.
  • Ability to listen while accessing screens and information, speaking to customer while processing resolution.
Skills and Specifications
  • Fluency in English; excellent oral communications kills, interpersonal skills and superb listening skills.
  • Knowledge of sales and relationship building process; Prior experience in end to end sales process an advantage.
  • Must meet strict deadlines
Duties and Responsibilities
  • Provide optimum customer service as required to maintain and enhance existing business, resulting in repeat business, and preventing cancellations.
  • Managing cfient relationships to build a reputation for excellent service.
  • Develop and update dient related reports.
  • Assist in making major business decisions.
  • Identify and reports on continuing problems in an effort to minimize future negative customer impact.
  • May proactively contact customers to detennine and resolve issues when required.
  • Manage customer anivals to maximize relationship building opportunities.
  • Run periodic customer satisfaction surveys.
  • Improve the overall customer relationship, delivering reliable administrative support and customer service.
  • Schedule and coolud status meetings with appropriate development resources and customers.
  • Provide proper refund and compensation to customers on time.
  • Maintain complete and accurate customer correspondence data.
  • Assist sales team in business acquisitions, planning, retention and management


How to Apply

All CVs should be directed to [email protected]