Clerk at GreenLife Oasis

GreenLife Oasis is a full-service Business Development Consulting that specialize in employees empowerment, recruitment/human resources, agro services and entrepreneurship training and development and we achieve these through our highly experienced professionals. We provide leading-edge management strategy and HR infrastructure support. We relief you of managing your employees through human resource or staff outsourcing, grooming them to be productive and align them with the culture of the organization to achieve the set goals and objectives. We help to match talents with openings, train and manage them using technology and competent hands. At GreenLife Oasis, we meet clients business needs with high level of Professionalism, Integrity and Commitment

We are recruiting to fill the position below:

Job Title: Clerk

Location: Ikeja, Lagos
Employment Type: Full-time

Position Summary / Function

• The General Clerk will be responsible and accountable for enacting the policies and procedures of the Enrd Copy, Mail, Scanning and Supply Departments in its operations; providing quality customer service, and working effectively in a team environment with other department staff.

Job Description

• Updating and storing business files to ensure they are accurate and accessible for other employees
• Typing reports, letters and other business documents
• Sorting mail and responding to it or distributing it to appropriate employees
• Making travel arrangements for other company employees’ business trips
• Monitoring office supplies and reporting when stock levels are low to office manager
• Answering telephone calls and emails and redirecting them to other employees when appropriate
• Issuing invoices and following up outstanding payments
• Taking dictations and minutes during meetings

Specific Job Duties & Accountabilities:

• Implements and follows department objectives in accordance with the Procedures.
• Sorting Mail.
• Researching and re-routing misdirected mail.
• These positions are interchangeable
• Shares and operates equipment resources within the department to provide efficient usage of information throughout the organization.
• Has a thorough working knowledge of all tasks within the department.
• Sort, count and time stamp documents
• Document Scanning
• Photocopying
• Assembling Note Books
• Accountable Mail Delivery
• Completing tracking logs
• Faxing
• Other duties as assigned

Clerical Duties:

• Provide Clerical Support
• Performs day to day clerical duties as required which may include:
• Assists Sales, Community or Funeral Directors as needed
• Assists location management with daily operations including delivery process and liability release
• Prepares for funeral services by preparing sign-in books, ensuring veteran’s paperwork is completed, and assisting professional funeral staff as directed
• Cleans and maintains the chapel and office
• Preparing death certificates related documents
• Completing required permits and / or certificates
• Preparing and processing Veteran’s Paperwork
• Ordering supplies, filing and responding to inquiries
• Ensures that the required documentation to support requested products and services is accurate and complies with state, federal and company rules and regulations, to include:
• Acts on calls from external customers, including other cemeteries and mortuaries, to provide product and service selections, to include disposition of remains, contracts, and payments

Customer Service Duties:

• Communicates client family’s needs promptly and accurately to the appropriate staff member.
• Conveys a sense of concern and empathy with client family members at all times.
• Demonstrates a caring attitude when problems arise while calmly and efficiently bringing the situation to the attention of a staff member who can provide resolution
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
• Keeps accurate records
• Performs other duties as assigned

Key Responsibilities Include:

• Operate computers and scanners
• Lift large trays/tubs of mail and heavy packages
• Handle time-sensitive and confidential mail
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Maintain all logs and reporting documentation;
• Participate in cross-training and assist other teams during slow periods
• Ability to work in a warehouse environment you will be on your feet for most of the day
• Adhere to all safety procedures
• Comply with all established Osha health, safety and security standards associated with a hazardous work environment
• Consistently adhere to business procedure guidelines; Pay attention to detail and note any inconsistencies
• Maintain the highest levels of customer care while demonstrating a friendly, energetic and positive attitude

Qualifications

• Candidate should possess an OND qualification
• One (1) year mail sorting / processing experience
• Able to wear Personal Protective Equipment for an entire shift [website] bio-hazard suit and respirator)
• Ability to effectively work individually and/or in a team environment
• Competency in performing multiple functional tasks
• Ability to meet employer's attendance policy
• Able to stand for long periods of time
• Ability to lift 50 pounds
• Able to pass required Biohazards medical screening
• Data Entry / typing is required with 45 wpm with minimal error
• High school diploma or general equivalency diploma (GED)
• Excellent verbal and written communication skills

How to Apply
Interested and qualified candidates should send their Curriculum Vitae to: [email protected] using the job title as the subject of the mail.

Application Deadline: 14th October, 2021.