Call Center Agent Recruitment at Hallmark Health Services Limited

Hallmark Health Services Limited, is a health insurance company born out of the need for quality health maintenance services. We thrive in providing affordable and lasting health care plan for Nigerians. We are recruiting to fill the position below:       Job Title: Call Center Agent Location: Ikorodu, Lagos Job Description and Requirements

• 2 - 3 years experience as a call centre in an HMO
• A qualified Nurse is preferably
• To receive calls from enrollees, client representatives and providers and prospective clients
• To receive calls from providers and have first call resolution on pre-authorization queries for limited and straight forward cases or route the query to the correct department for call resolution
• Other call centre roles