Cabin Crew Member at MalaikAir

At MalaikAir, we are not merely an airline; we are the wings of transformation, dedicated to connecting continents, bridging cultures, and creating a new era of travel. Our story began with a passion for connecting people, cultures, and places. Founded in 2019, with its base in Accra, Ghana, and transit hubs in Jamaica (Western Caribbean Hub) and Barbados (Eastern Hub), MalaikAir is an international, regional and customer-focused airline that has set a singular mission: to bring accessible, affordable, and convenient air travel to Africans, fostering connections between the African and Caribbean regions.

We are recruiting to fill the position below:

Job Title: Cabin Crew Member

Location: Lagos
Employment Type: Full-time

Job Description

• Are you a leader with a passion for serving, a personality that shines, and a yearning for adventure?
• If so, Malaika Air is looking for someone just like you to join our in-flight team and launch a life-changing career.
• As the face of MalaikAir you’ll set the standard for our in-flight experience and lead confidently through any challenge.
• You’ll be expected to meticulously follow procedures and ensure the highest standards of safety in every situation.
• Our ideal candidates share a strong commitment to teamwork, a positive attitude, and a deep love for people and service.

Objectives of this role

• Act as the face of Malaika Air and ensure the safety and comfort of all passengers while providing outstanding customer service
• Serve as a first responder in emergency situations like evacuations, fires, and medical emergencies
• Provide support and leadership in problem- solving, decision-making, and conflict resolution
• Work independently and as part of a team to ensure all required tasks are completed
• Address passenger questions and ensure they adhere to all applicable rules during flights
• Work together with other flight attendants, ground agents, and flight deck crew to expedite boarding and disembarking procedures and adhere to the airline’s schedule

Responsibilities

• Consistently report for duty on time and promptly answer all calls for reserve staff
• Demonstrate the correct use of safety and emergency equipment to passengers and ensure that safety requirements are met at all times
• Provide appropriate assistance to all passengers - including those with special needs, such as children and persons with reduced mobility
• Conduct food and drink service in a safe, prompt, and friendly manner
• Maintain frequent and clear communication with everyone on the team
• Strictly adhere to the airline’s standard operating procedures and promptly report any deviations or irregularities

Skills and qualifications

• Candidates should possess B.Sc / B.A Degrees with 3+ years relevant work experience on a commercial airline
• You need to be at least 21 years of age at the time of hiring
• Air Hostess training certification
• Effective verbal communication skills
• Satisfactory pass on mandatory background check, physical assessment, and drug test
• Ability to be scheduled away from home base for multiple consecutive days.
• Ability to work nights, weekends, holidays, and extended hours
• Proficiency in language(s) of country of hire

Preferred qualifications:

• Willingness to relocate or commute
• Experience in aviation, health care, food service, customer service, or hospitality
• Proficiency in additional language(s)
• Ability to report at base within the airline’s established time frame.

Salary
N1,000,000 - N2,000,000 Monthly.

How to Apply
Interested and qualified candidates should:
Click here to apply