Business Operations Manager Job in a Beauty Salon
Our Client a beauty salon is looking to fill the position of
Job Title: Business operations manager.
Function of the Role
- The salon manager is responsible for the day to day running of the salon.
- She/he must ensure that the salon is running smoothly and efficiently, staffs are properly assigned duties based on their areas of expertise and customers are satisfied.
Key Responsibilities
- Welcome and assist customers in choosing their service
- Explain the outcomes of service offering to customers
- Ensure that staff understands customer’s request
- Promote the salon’s retail products
- Manage the company’s social media pages
- Organize staff schedules including home service
- Assist in selecting and recommending new inventory
- Manage the salon supplies to minimize waste
- Oversee booking of salon appointments to avoid scheduling conflict
- Work with staff to meet sales targets
- Enforce work standards and ensure compliance
- Handle all customer complaints and resolve issues
- Ensure that all staff are properly trained
- Create and maintain payroll and expense reports for the owner
- Manage employees performance
- Recommend and justify need for additional staff
- Oversee the appearance of the salon
- Liaise with regulatory bodies
- Keep records and receipts
- Assist staff in performing their duties especially when the salon is
- busy
- Regularly check and maintain the salon equipment.
REQUIREMENTS
- Educational Qualification
- Should possess
- At least an OND
Experience
Skills and Abilities
- Exceptional customer care skills
- Strong interpersonal skills
- Able to use initiative in taking decisions
- Exceptional organizational skills including record keeping
- Strong time management skills
- Ability to work calmly under extreme pressure
- Excellent knowledge of the beauty industry
- Excellent cash handling skills
- Great attention to details
- Good written and verbal communication skills
- Must be able to prepare management reports and correspondence
PERSONAL ATTRIBUTES
- Have a deep desire to work in the beauty industry
- Very sociable
- Very social media savvy and knowledgeable of current trends
- Ability to work well with others and influence subordinates to work
- Excellent written and verbal communication skills
- Ability to work flexibly and under initiative to achieve set
Objectives
WORK ENVIRONMENT
Note: The candidate must live along Lekki- Epe Axis.
How to Apply
Interested and qualified candidates should send their CVs to
[email protected]