Analyst, SIM Registration at 9mobile

⏲ Mar 5, 2024, 5:00 AM
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9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position below:

Job Title: Analyst, SIM Registration

Job Identification: IRC5365
Location: Lagos
Department: Commercial

Job Summary

Assist in managing the day to day running of the subscriber registration operations in HQ and Regions

Principal Functions

Ensure implementation of processes and procedures guiding activities of SIM Registration Officers (SROs) in all the regions to ensure delivery on set subscriber registration targets
Assist Manager, Subscriber Acquisition to manage all SIM Registration activities in assigned Region
Ensure timely escalation and resolution of all SIM Registration-related issues from any region
Receive and process all submission from the regions on agent and device profiling/account creation for device activation
Track, audit and visit Trade and SIM Registration outlets and hot-spots
Prepare and ensure timely delivery of all reports required from SIM Registration outlets in the country for the attention of Manager, Subscriber Acquisition
Gather information on competition activities in SIM Registration and collate information for attention of HQ team
Provide and co-ordinate first-line systems support for SIM Registration issues escalated to the HQ
Perform any other duties as assigned by the Manager, Subscriber Acquisition .

Educational Requirements