Admin Officer at Rand Merchant Bank (RMB)

⏲ Jun 26, 2024, 6:40 AM
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Rand Merchant Bank (RMB), a division of FirstRand Bank Limited, is a leading African corporate and investment bank and part of one of the largest financial services groups in Africa. We offer our clients innovative, value-added advisory, funding, trading, corporate banking and principal investing solutions.

We are recruiting to fill the position below:

Job Title: Admin Officer

Job Requisition ID: R15865
Location: Lagos
Job type: Full time

Job Description

The administrative unit is responsible for supporting the administrative functions of the Bank.
This position is responsible for smooth daily operations, managing administrative tasks, as well provide support to business units and staff as needed.
The Bank Administration Officer plays a key role in operational support duties to ensure the efficient running of the bank's day-to-day facility management and janitorial service management.

Responsibilities
The successful candidate will be responsible for:

Develop and implement maintenance programs, schedules, and procedures to ensure the proper functioning and upkeep of the facility including mechanical, electrical, and general infrastructure.
Planning and coordinating all installations and refurbishments
Respond and clear queries/enquiries in a timely manner.
Coordinate with Business Technology and other support areas to resolve operational and technical issues.
Monitor and analyze inventory levels to ensure optimal levels are maintained while minimizing excess and obsolete inventory.
Manage day-to-day fleet operations, including vehicle assignment, scheduling, fueling, and maintenance to ensure availability and reliability of vehicles for the bank’s operations.
Implement and maintain the organization’s health and safety policies and procedures, ensuring compliance.
Co-ordinate and implement effective emergency procedures in the bank including fire drills, evacuation procedures, raising awareness and accounting for all staff at muster points.
Conduct regular inspections to identify maintenance, safety hazards, and required repairs.
Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate.
Coordinate and supervise maintenance staff, contractors, and vendors to ensure work is completed efficiently and in compliance with the policy of the bank.
Develop and implement space management strategies to optimize the utilization of the facility.
Implement and promote sustainable practices within the facility including energy efficiency, waste reduction, recycling, and green initiatives.
Collaborate with different business units to ensure smooth workflow and address operational issues effectively.

Compliance:

Awareness and understanding of the regulatory framework in which the Group operates, and the bregulatory requirements and expectations relevant to the role.
Proactively manage risks and establish/monitor controls to improve the overall state of the risk management and operating framework.
Ensure compliance with health and safety regulations and standards to maintain a safe and secure working environment.

Reporting:

Prepare and distribute internal reports as needed to support the decision-making process.

Governance:

Undertake periodic self-assessments on key controls to assess the proper functioning and adequacy of existing controls.
Highlight significant issues/errors to the Head of Operations.
Regulatory compliance refers to compliance with all regulatory agencies, including but not limited to the CBN, FIRS, and South African Reserve Bank (“SARB”).

Qualifications and Experience

Minimum of three years’ experience in an Administration role, preferably in a financial institution.
Experience in occupational health and safety will be an added advantage.

Technical Skills:

Proficient in MS Office
Knowledge of the workings of the banking operations including customer service, document control and compliance
A good understanding of typical merchant banking transactions, especially fixed-income and foreign exchange trading, trade finance, structured lending, and corporate finance
Organizational and project management skills
Knowledge of CBN banking regulations (including foreign exchange regulations), SEC regulations, and any other regulations about banks and financial services companies

General:

Good judgment and decision-making skills
Attention to detail with strong problem-solving skills.
A high level of pragmatism tempered with the strength to stand firm where necessary. Able to deal with criticism.
High levels of numeracy and literacy are essential.
Strong interpersonal skills, and
Listening, analysis, and debating skills

Human Relations Profile:

Strong character & integrity paramount.
High degree of self-confidence; pleasant personality; well-presented
Well organized / good time management skills / disciplined/ detail orientated.
Self-starter able to work with minimal supervision.
Strong work ethic and ability to operate in a fast-changing environment (building a business).
Able to work as part of a highly innovative and competitive team, meeting demanding deadlines.
A high degree of professionalism and business acumen.
Team oriented.
Flexible when necessary
Ability to work under pressure.
A strong communicator who is deadline and solutions driven.