Communications Engineer Duties & Responsibilities

The role and function of a Communications Engineer includes the following duties and responsibilities:

  • Propose innovative communication solutions.
  • Install, maintain and support the organisation’s communication networks within the organisation and/or between organisations as necessary.
  • Plan and deploy solutions, document procedures and coordinate systems software and hardware activities with local and remote team members.
  • Establish and continue operational best practices and standard operating procedures for deployment, support, and management (monitoring, maintenance, etc.).
  • Engage in activities as required, such as developing documents, testing configurations and patches, and planning deployments.
  • Interface with technology vendors for equipment servicing, training, warranty and routine maintenance.
  • Initiate the procurement process for the approved project, participate to technical evaluation committee and follow up the process.
  • Provide training and technical guidance to colleagues and other teams.
  • Design, plan, implement, configure, test and operate communication infrastructure and services that include audio, web and video conferencing, streaming, recording, video on demand, sharing content and integration with other business applications.
  • Evaluate new technologies to recommend future direction.
  • Attending conferences and seminars to network and keep up to date with the latest developments in the sector;
  • Arranging process meetings;
  • Rewriting or modifying processes to ensure all aspects of the service run smoothly and to schedule.
  • Liaising with internal and external customers;
  • Finding creative solutions to the challenges of network design, mobile communications, data service requirements, and internet and network signalling protocols;
  • Testing theoretical designs;
  • Working to tight timescales as part of a high-performing team;
  • Carrying out site surveys;
  • Traveling to meet suppliers, customers and colleagues based in other offices;
  • Negotiating product requirements with customers;
  • Analyzing and interpreting data to inform your work;

Note that this is not an exhaustive list of Communications Engineer duties and responsibilities. Job functions for specific Communications Engineer roles may vary, depending on the industry and type of employer.