The role and function of a Customer Service Manager includes the following duties and responsibilities:
Note that this is not an exhaustive list of Customer Service Manager duties and responsibilities. Job functions for specific Customer Service Manager roles may vary, depending on the industry and type of employer.
Front Desk Representative job description
Customer Support Manager job description
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Customer Service Supervisor job description
Customer Service Specialist job description
Customer Service Coordinator job description
Relationship Manager job description
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Customer Success Manager job description
Customer Service Consultant job description
Help Desk Specialist job description
Call Center Customer Service Representative job description
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IT Help Desk Technician job description
Customer Service Representative job description
Call Center Representative job description
Client Services Manager job description
Call Center Executive job description