Situational Judgement Questions & Answers

The company you work for is experiencing financial difficulties. You have thought of a creative solution that will enable it to recruit more clients. However, the downside is that the company will have to let go a stable, loyal but not-so-profitable client (due to a conflict of interest). Two out of three marketing people agree with you while your manager does not because she believes this is too risky.

What would you do? Choose the BEST option.

You trust your manager's judgement and withdraw your proposition. There's no point in going against her better judgement.

You present a document to your manager systematically detailing the advantages of your proposition and its contribution to the company. If she keeps insisting, you'll support her decision.

You implement your proposition despite the manager's resistance. Since you have a lot of faith in this proposition, you decide to trust your judgement and go behind her back this once for the benefit of the company.

You confront your manager on the issue and insist that she accept your proposal. You are positive that you are right. You have the marketing people to back you and will not give up until you convince your manager otherwise.

View answer & explanation

Correct answer is B

No explanation has been provided for this answer.

You've been working in the same place for the past three years and have managed to work your way up. Lately, you have been feeling that you have reached your potential in the company so you start pursuing options for advancing your career in other companies. You are now in the midst of negotiations for a new position. Rumours that you are leaving have spread in your current work place.

What would you do? Choose the BEST option.

Since the rumour is already out, you update all your acquaintances in the organisation that you are in the midst of negotiations for a new position. This may even encourage your directors to promote you within the company.

Since it is only a rumour, you don't update anyone until you actually hand in your notice. Nothing has been decided yet.

Since the rumour is already out and you will probably leave, you invest a little less in your work and a bit more in attaining the new position.

Because the rumour is out, you update your manager and only him about your intention of leaving. Since you are still an employee there, you keep working normally.

View answer & explanation

Correct answer is D

No explanation has been provided for this answer.

You have been working as a salesperson for the past year and have consistently achieved great sales numbers. Due to personal reasons, you have recently been unfocused at work and as a result your work performance has declined. Additionally, due to changes in the market, the sales figures of your team have decreased as well.
Your director does not seem to be taking the changes in the market into account and is blaming your poor performance on poor leadership on your part.

What would you do? Choose the BEST option.

You explain your personal situation to the director and apologise for the decline in the performance of your team. You ask to take a few days off to recuperate.

You make a decision to put aside your personal situation and consult other sales directors regarding their ways of coping with a volatile market. You devote yourself entirely to your work.

You update the director on the changes in the market and explain that there is nothing that can be done at the moment to improve sales.

You scold your team members for their poor performance and set new, more attainable sales targets in line with the changes in the market.

View answer & explanation

Correct answer is B

No explanation has been provided for this answer.

After you have served two years as manager of the sales team, the director of your company appoints a new deputy manager. Although you have been able to work together, your impressions of her are negative - you find her arrogant and disloyal.
The director has now considered sending her on a course that would create an opportunity for her relocation to a different position within the company. However, it would also speed up her promotion.

What would you do? RANK ORDER all responses (1=most effective to
4=least effective).

A. Since this course is likely to result in the relocation of the deputy manager, you approve her participation in the course.

B. You contact your director immediately and ask that she be relocated to a different position, more suited to her capabilities.

C. You veto her participation in the course and discuss it with her. You express your concerns and you try to work out your differences. You update your director.

D. You approve her participation in the course since it was offered by the director. However, you voice your concerns to the director.

C → D → B → A

D → A → B → C

A → D → B → D

B → D → C → A

View answer & explanation

Correct answer is A

No explanation has been provided for this answer.

10.

At a marketing meeting with your supervisor and the senior marketing manager you find yourself in the midst of a conflict between them. You know that the two do not get along professionally and that they are in constant disagreement.
They are now arguing about strategies for a new campaign, and are asking you to pick a side.

What would you do? Choose the BEST option.

You accept the idea of the senior marketing manager. Since she is more senior she has more influence on your status in the company and therefore it is politically wiser to support her.

You accept the idea of your supervisor. Since he is directly above you, he has more influence on your daily routine in the company and therefore it is politically wiser to support him.

You weigh up the advantages and disadvantages of each side and decide accordingly without getting involved in their personal conflict.

You believe that getting involved in this dispute would be detrimental to you as both sides are superior to you. Therefore, you refuse to pick a side saying that both strategies are equally successful.

View answer & explanation

Correct answer is C

No explanation has been provided for this answer.

Situational Judgement Questions and Answers

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