Vacancy For Account Manager at Emperium Incorporation, 30th October, 2018
EMPERIUM INCORPORATION - is a fast growing development firm that provides consultation services in every facet of Technology ICT, Engineering, Administration, Implementation of Business Strategy, Plannings and Human Capacity Development outfit dedicated to providing innovative business solution to her teeming Cliente
Job Title: Account Manager
Location: Lagos
Job Description:
- We are searching for communicative candidates who are proactive and passionate about company goals and the clients they serve. Account Managers will act as a point of contact for their clients.
- They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the services which best fit the individual needs of the clients.
Responsibilities:
- Account Managers liaise between client and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to client needs. Manage and develop client accounts to initiate and maintain favorable relationship with clients.
- Handle customer complaints,provide appropriate solutions and alternatives within the time limits.
- Keep records of customer interactions, process customer accounts and file documents
- Develop and oversee customer retention campaigns
- Participate in and improve upon in-house brand promotions
- Manage budget and hit or exceed monthly quota as established by Account Management Supervisor
- Serve as the lead point of contact for all client account management matters
- Build and maintain strong, long-lasting client relationships
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Requirements:
- Proven account management or other relevant experience
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- Experience in delivering client-focused solutions based on customer needs
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Bachelor’s Degree in appropriate field of study or equivalent work experience
- Self-motivated and able to thrive in a results-driven environment
- Natural relationship builder with integrity, reliability and maturity
- Candidates must be Lagos Resident and should be between the age bracket of 25 to 40years.
How To Apply
Qualified candidate should forward their CV to:
[email protected]
Application Deadline 6th November, 2018