Spectranet Limited Job for a Billing MIS Lead - Billing Operations
Spectranet was awarded a License from the Nigerian Communications
Commission in 2009 with the aim of promoting Internet Services in
Nigeria. Over the last year Spectranet has assessed and
evaluated
different technologies and mediums which would facilitate in providing
the best data services best suited for Nigeria.
Headquartered in Lagos with Management Consultancy and Technical
Collaboration with the Infrastructure Development Company Group based at
Singapore, Spectranet aims to be a leader in the Internet Services
space in Nigeria.
We are recruiting to fill the position below:
Job Title: Billing MIS Lead - Billing Operations
Location: Lagos
Job Descriptions
- He/she should have good knowledge in Telecom domain Architecture
- Work on development and software industry.
- Proactively track and make escalations as appropriate .
- Engage other groups as required to ensure speedy resolution of Incidents and requirement.
- Produce the handover document at the end of each MIS, ensuring
that all relevant information is included and update is of a high
quality
- Manage appropriate communication to achieve excellence service experience during the operations handling
- Identify repeated problems and contribute in trouble shooting guides
- Automate reports as and when requirements received from business.
- Good Understanding of 4G ISP and Telecom operator business flow.
- Own and manage incidents from initial reporting until resolution, ensuring SLA targets are achieved
- Responsible for troubleshooting, and support of Internal and external customers.
- Plan Configurations, Housekeeping and testing.
- Update our ticketing system at required intervals with quality information, following operational guidelines.
Requirements
- Strong Knowledge and hands-on experience on Unix scripting and My SQL .
- Should be able to proactively identify,develop and automate the requirement .
- Candidates must possess a minimum of 4 to 8 years relevant
experience in the billing environment, with added advantage in the
telecommunications sector.
- Graduate / Post Graduate
- Strong Analytical and learning skill. Should be able to map the requirement against the system flow.
- Should be able to produce functional documents of MIS.
How to Apply
Interested and qualify candidates should forward their Resumes to:
[email protected] with the Job Title "Billing MIS Lead - Billing Operations" as the subject.
Application Deadline 24th March, 2016.