Restaurant Supervisor Job at The Place, Lagos
The
Place - We are a fast growing, world class, and dynamic, multi-billion
Nigerian conglomerates, established and managed by a team of
professionals with decades of management consulting and accounting
experience/ training from Arthur Andersen (now KPMG in Nigeria). We are
presently into restaurants, hotel, and nightclubbing.
We
are currently looking for versatile, intelligent and energetic
restaurant supervisors with passion for delivering outstanding service
to join our professional and friendly team. This person will be
responsible for providing passionate, charming and attentive service
delivery to all customers according to our service standards in order to
ensure guest satisfaction.
Job Title: Restaurant Supervisor
Job Summary
As the Restaurant
Supervisor, you will work alongside a small team and oversees the
overarching aspects of the restaurant, which include cleaning of all
areas, including the dining area and restrooms, ensuring smooth
operation of activities in the eatery and maintaining relationships with
customers.
Key Responsibilities
• Ensures all products are available and displayed at required times (in line with display schedule).
• Create a good communication link with kitchen staff to ensure the right products comes out quickly.
• Ensure that staff are conversant with product portions, prices and codes.
• Ensures sales entries are correctly entered and receipts are issued to customer before money is collected.
• To ensure the punctuality and time keeping of your team to meet requirements.
• Maintain and guarantee an excellent level of hygiene at all the time
• Ensure customers are attended to in a courteous and friendly manner and swift resolution is given to their issues/complaints.
• Ensure that all staff are at their designated work area and absenteeism is promptly detected and addressed.
• Send daily report of activities to manager.
Qualification
- A University degree
- Must have prior experience in hospitality industry, preferably a restaurant or hotel
- Firm, decisive and energetic,
- Customer-oriented.