Recruitment For Customer Care Representative at Emperium Incorporation

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EMPERIUM INCORPORATION - is a fast growing development firm that provides consultation services in every aspect, ICT,Engineering,implementation of Business Strategy, Administration, Plannings and Human Capacity Development outfit dedicated to providing innovative business solution to her Clients.

• We are in need of a Customer Care Representative who can act as a liaison,provide services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

• Handle customer complaints,provide appropriate solutions and alternatives within the time limits; Follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Identify and assess customers’ needs to achieve satisfaction

Requirements:

• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Strong phone contact handling skills and active listening.
• He/She should have at least OND/DIPLOMA

    How To Apply Qualified candidates should forward their CV's to:emperiumincorporation@gmail.com   Application Deadline 29th October, 2018   Candidates must be Lagos Resident and should be between the age bracket of 23 to 30years.

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