Recent Jobs in an Online Shopping Mall (Kilimall)

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Kilimall is the #1 online shopping mall in Uganda and Kenya. We are fast growing group and seek to find passionate people to work with us in Nigeria. We are committed to providing our customers with affordable products for quality life.
We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more.

Kilimall is recruiting to fill the vacant positions below:


Job Title: Social Media Manager
Location: Lagos
Role Summary

• The Social Media Manager is responsible for developing the social media strategy for the business, implementing the social media strategy and monitoring for effectiveness.

Duties and Responsibilities

• Social media strategy
• Create the social media strategy
• Create budgets for social media activities
• Plan social media campaigns
• Work with internal stakeholders
• Manage change and adopt social media into the corporate culture
• Work with other marketing units to integrate different activities

Social Media Implementation:

• Manage social media campaigns and day to day activities
• Manage presence in social networking sites
• Brand advocacy
• Community outreach
• Manage a blogger outreach program
• Build a brand ambassador network
• Post and comment on relevant blogs
• Seed content into social networks
• Write editorial content
• Create and upload videos
• Engage in conversations and answer questions
• Create and maintain a social media editorial calendar and posting schedule

Social Media Monitoring:

• Develop benchmark metrics to measure the results of social media programs
• Analyse and evaluate social media campaigns and strategies
• Report on effectiveness of campaigns
• Monitor trends in social media
• Monitor the activities of main competitors in social media
• Monitor social space for brand and related topics and conversations
• Understand how the social media impacts search traffic

Qualification and Requirements

• SEO knowledge
• Social media expertise
• Customer service skills
• Knowledge and use of social media management tools
• Ability to convey ideas in a clear and precise way
• Copywriting skills
• Visual intelligence
• General knowledge of design
• OND, HND, BSc can apply
• Graduates must have completed NYSC
• Must have experience as a social media expert

Job Title: Operations Manager
Location: Lagos
Role Summary

• As Operations Manager, you will be responsible for building, managing and growing our Nigeria operations.
• You will be responsible for business results, profit & loss, and delivering the sales and margin plan.
• Drive the execution of merchandising initiatives, ensuring collaboration and integration with marketing, buying and planning.

Duties and Responsibilities
Maximize sales:

• Identify opportunities based on historical results & current trends
• Deliver to targets: sales, margin, contribution, inventory turns
• Analyse sales data, create action plans
• Increase revenue by using analytical tools to track user behaviour
• Drive qualified traffic to the website through search engine marketing, affiliate marketing, shopping portals
• Increase sales via email marketing and loyalty programs

Financial Management:

• Partner with Finance, Marketing and other departments to produce accurate financial data, and to manage budget
• Optimise functionality, improve customer focus:
• Oversee channel development strategies, architecture and infrastructure requirements
• Develop and execute in-country strategic plans on time and to a high quality
• Track e-commerce trends and technology to keep site ahead of competition
• Collaborate with IT, design team, and marketing department on architecture and back-end solutions for enhanced site functionalities
• Partner with third-party vendors to identify and apply solutions for customer acquisition, conversion and website optimization

Collaboration with other departments, Brands, regions:

• Integrate activities of marketing, sales and advertising to develop multi-channel strategies and increase brand/product awareness

Lead Online Merchandising:

• Lead web merchandising, design and development teams to oversee activities related to content development and promotion management

Qualification and Requirements

• First Degree or Masters in Marketing, Business, Retail Merchandising, Information Services, or related field.
• A solid track record in building a successful on-line business, and implementing an e-commerce business strategy
• Above 3 years of demonstrated experience in e-commerce management
• Proven track record in optimizing e-commerce experiences - including optimization of traffic and conversion
• IT knowledge (front-end and/or back-end) is a plus
• Solid understanding of digital / web environments - from a business and from a technical point of view
• Analytically strong
• Experience successfully managing the performance of a diverse group of individuals
• Experience developing performance metrics.

Job Title: Vendor Acquisition Manager
Location: Lagos
Role Summary

• As a vendor acquisition manager, you are required to facilitate the sourcing and signing up of Leads (Vendors) with high potential of partnering with Kilimall.

Duties and Responsibilities

• Initiating and handling of relationships with vendors and Kilimall's operational department
• Constantly deal with contractual agreements for securing sale tenders from Kilimall vendors
• Authoring contract documents including statements of work and service level exhibits
• You are to understand policies and procedures associated with purchase contracts such as indemnification and amendments
• Understanding company policies and procedures associated with selling on Kilimall Seller center with commission charged included in the contracts
• Liaise between Kilimall Seller center merchant and cross- functional internal teams to ensure the timely successful on-boarding process flow for the newly acquired merchant within a stipulated time frame
• Play the role of an advocate of the vendor to the internal management of his company.
• You may also adopt such strategies as vendor service offerings to develop and maintain strategic relationship with suppliers
• Responsible for troubleshooting all vendor problems. In other instances, he may report vendor queries such as: product upload challenges and delays in disbursement of payments to the management for corrective actions.
• Evaluate and monitor merchant activities to ensure that vendors registered on the platform upload minimal no of SKU on seller center comply with the upload standard
• Arrange meetings with staff and vendors to discuss issues affecting the supply chain and possible measures
• Such issues range from defective or unacceptable goods or services to delivery delays
• Ensures problem resolutions are achieved without compromising the relationship with vendors and company customers

Requirements

• Minimum of 3 years’ experience in either or of the following - Vendor Hunting, Vendor management, Sales management, Sourcing and Procurement of electronics
• Candidate should have a Degree in related courses which include - Business Administration/Management, Sales, Marketing, Economics
• Preferably Igbo speaking candidates, who are street smart and book smart
• Good knowledge of the major markets like Idumota, Computer Village, Alaba, Trade Fair etc.
• Good relationship with top distributors in major markets like Idumota, Computer village, Alaba, Trade fair etc. would be an added advantage
• e-commerce experience would be an added advantage
• Completed NYSC

How to Apply
Interested and qualified candidates should forward their CV's and applications to: [email protected]

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