Online Sales Executive in a Leading Retail Company

Ascentech Services Limited - Our client, a leading group with retail operations in the home appliances segment of the FMCG industry is recruiting to fill the position below:

Job Title: Online Sales Executive Location: Lagos

Job Description

• We are currently looking to hire a result-driven Online Sales Executive, who will be responsible for the company's digital platform of its Home Appliances products.

Duties

• Responsible for all product listing and content development
• Sourcing and collecting all pictures from Product Managers/Marketing Department/Digital Team
• Effectively manage 3rd party portal seller centre (JUMIA / KONGA, etc)
• Follow-up on payment and reconciliation for all e-commerce orders
• Timely update of stock availability for all listed products.
• Conduct price analysis via all e-commerce portals.
• Managing customers’ queries and feedback for service and returns.
• MIS management and reporting.
• Engage with Digital Marketing team to enhance performance of all seller centre platforms
• Engage with web designing team for pictures and graphic editing.
• Manage end to end order cycle management process for all e-commerce orders.

Education & Experience

• B.Sc / HND in any discipline.
• A minimum of 2 years’ experience in a similar position

Essential Person Skills, Competencies & Attributes:

• Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with staff.
• Good SEO and Web Design skills. Graphics Design skills will be an advantage
• Passionate and self-driven with a keen attention for details а
• Must be decisive, courageous, with good decision-making skills.
• Industry knowledge will be a plus
• Project Management experience
• Ability to work cross-functionally
• Expertise using Google Analytics, Microsoft Office, and relevant Creative / Design tools
• Ability to create, maintain and present complex dynamic cross-functional calendars.

How to Apply Interested and qualified candidates should send their CV to: [email protected] clearly indicating the "Job Title" as subject of the email. Note: Only shortlisted candidates will be contacted