Ongoing recruitment at Ikeja Electricity Distribution Company (IKEDC), 18th September 2019

⏲ Sep 19, 2019, 1:56 AM
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Ikeja Electricity Distribution Company (IKEDC) - Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja Electric), Nigeria's largest power distribution network powers lives and businesses with innovation and unwavering drive for excellence. The company began its new phase of growth and expansion on November 1st, 2013 following the handover of the defunct Power Holding Company of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria. We are recruiting to fill the positions below: Job Title: QA/QC Backend Validation Officer Location: Lagos Reporting To: QAQC Backend Validation Officer Job Type: Full time Role Purpose

This role will be responsible for assisting Backend specialist, coordinating and resolving post metering issues in the respective Business Units

Responsibilities

Ensure quality standards on all metering initiatives are met from both self and officers in the back office.
Ensure daily validation and evaluation of the survey/installation.
Check for consistency in survey/installation and reporting.
Ensure closure of Non-conformance by the subcontractors or NMD reps at the various BUs.
Weekly Performance reporting.
Generation of quality of all metering activities & analyze the report.
Escalation of issues to relevant teams which include BU Vigilance Teams, QAQC Surveillance Team and Others.
Ensure field operation performance and compliance to policies.
Submission of weekly evaluation report to QAQC Field unit. Team with List of installation to be visited for surveillance
Update resolution feedbacks received from cross functional units.
Carrying out all other functions as designated in line with achieving the departmental objectives.
Comply with Quality Management System / Operational Health & System requirements including objectives and applicable regulations relating to assigned jobs.

Minimum Qualifications

First degree in Social science/ Engineering
Requires 0 - 3 years post qualification experience

Technical Competencies:

Relationship management and interpersonal skills.
Data reconciliation and review skills
Fair Knowledge of metering
Good knowledge of industry related regulations
Planning and Organizing
Knowledge of electricity body requirements.
Commitment to Task.

Behavioral Competencies:

Ability to work independently and take responsibility for operations impacting decisions
Ability to work under pressure and multi task effectively
Good communication & interpersonal Skills

Job Title: BU Operation Officer Location: Lagos Job Type: Full time Reporting To: BU Operations Supervisor Role Purpose

This role will be responsible for assisting BU Operation Supervisor in the post metering faulty resolution in the respective Business Units

Responsibilities

Monitor all NMD customer post metering activities for the Business Unit
Part responsibility for commercial loss reduction initiatives for the respective BU
Investigation of customer metering complaints assigned and providing technical comments on various investigations.
Ensure the resolution of all technical and non-technical issues relating to the customer metering/complaint within 72 hours of escalation
Ensure adequate accountability of used seals deployed to the Business Unit.
Overall responsibility and control for the quality of metering infrastructure.
Periodic customer meter recertification and validation for energy accuracy.
Daily activity & performance reporting.
Verification and authentication of customer account number.
Reconfirmation of customer request for new customer service/load change/name change/address change applications for the respective BU
Comply with Quality Management System / Occupation Health & Safety requirements including objectives and applicable regulations relating to assigned jobs.
Perform other duties as assigned by the unit Head or Head of Department

Minimum Qualifications

First degree in Social science/ Engineering
Requires 0 - 2 years post qualification experience

Technical Competencies:

Relationship management and interpersonal skills.
Data reconciliation and review skills
Fair Knowledge of metering
Good knowledge of industry related regulations
Planning and Organizing
Knowledge of electricity body requirements

Behavioral Competencies:

Ability to work independently and take responsibility for operations impacting decisions
Ability to work under pressure and multi task effectively
Good communication & interpersonal Skills
Commitment to Task.

Job Title: Finance & Administration Manager - Ikorodu Business Unit Location: Lagos Reporting To: Business Manager Job Type: Full time Role Purpose

Responsible for Finance and Administrative Services of the Business Unit

Responsibilities Finance:

Provide inputs for annual budgeting
Examine and accord financial vetting for proposals having financial implications
Ensure compliance of financial audit
Responsible for all financial accounting and supervises compilation for unit and undertakings
Supervise inter unit account settlements
Supervise maintenance of various accounts & registers
Settlement of all staff claims, external claims, time bound tax related claims under the limits specified
Ensure proper reconciliation of various payment channels at business unit
Monitors compilation of MIS, PRT & other reports.
Maintain and update sub ledger capturing the financial transactions appropriately.

Administration:

Ensuring compliance to HR policies and labor laws
Initiate the performance appraisal report
Maintaining job descriptions and training related records
Oversee preparation of papers for claims of retired employees
Ensuring maintenance of discipline, attendance, highlighting employee concerns at the assigned locations
Initiating disciplinary proceeding of employees in corruption cases
Oversee the legal activities and court cases related to employees
Taking up the case of employee complaint/ grievance for redressal
Ensuring free flow of communication upward to resolve employee grievances at the earliest opportunity
Conducting surveys on employee engagement employee satisfaction
Participating in the welfare activities for the employees
Looking into security matters, office maintenance, office furniture maintenance etc.
Takes responsibility for compliance with all Quality Management System /Operation Health & System related activities in the department as documented in the departmental operations manual, risk assessment register and other relevant documents.
Carry out any other duties as requested by the Business Manager.

Minimum Qualifications

First degree in Accounting or a Finance-related field, Commercial or Social Science discipline
Post-graduate degree(s) and relevant professional qualifications e.g. ACA, ACCA are essential.
8 - 10 years’ experience, with at least three (3) years' experience in a supervisory position.

Technical Competencies:

Assets and Liabilities Management
Cost Management
Data Processing
Planning, Budgeting, and Forecasting
Treasury Management & Cash Flow Forecasting
Profit & Loss Management
Revenue Management
Accounting Policies and Transactions
Financial Statement Preparation and Analysis
Tax Management.

Behavioral Competencies:

Communication and Interpersonal Relations
Supervisory/Managerial Skills
Problem Solving and Decision Making
Managing Resources
Business Focus

Job Title: QA/CE Field Supervisor Location: Lagos Reporting To: QA/QC Field Specialist Job Type: Full time Role Purpose

This role will be directly involved in post metering resolution in the respective business unit as well as assisting NMD Field Specialist in the post metering activities.

Responsibilities

Ensure all quality checks of NMD field metering activities for the Business Units.
Part responsibility for commercial loss reduction as related to metering.
Prepare Weekly plans based on quality oversights, exception escalations.
Ensure investigation of customer metering complaints assigned and providing technical comments on various investigations.
Ensure the resolution of all technical and non-technical issues relating to the customer metering/complaint within 72 hours of escalation
Overall responsibility and control for the quality of metering.
Escalation of issues to relevant teams which include BU Vigilance Teams, QAQC Surveillance Team and Others.
Weekly Performance reporting.
Responsible for the closure of Non-conformance by the subcontractors/MSPs/MAPs/NMD reps at the various BUs.
Responsible for the collation and evaluation of the survey/installation quality.
Responsible for maintaining and ensuring quality standards on all metering initiatives.
Check for consistency in survey/installation and reporting.
Monitor the productivity and capacity of other team members.
Comply with Quality Management System / Occupation Health & Safety requirements including objectives and applicable regulations relating to assigned jobs.
Carry out any other duties as requested by superior officers in line with agreed work process or SLAs.

Minimum qualifications

First degree in Social science/ Engineering
Requires 2 - 4 years post qualification experience

Technical Competencies:

Basic knowledge of regulatory requirement to metering and energy accounting/auditing.
Accountability skill
Good Analytical skills.
Commitment to Task.
Attention to Detail.
Effective Monitoring Skills.

Behavioral Competencies:

Ability to work under pressure and multi task effectively
Good communication & interpersonal Skills.
Problem Sensitivity
Integrity

Job Title: BU Operations Specialist Advert Code: IE-2019-09-182074731795 Location: Lagos Reporting To: NMD Management Lead Job Type: Full time Role Purpose

This role will be responsible for assisting NMD Management lead in the post metering faulty resolution in the respective Business Units. Also, in charge of resolving direct customer complaints.

Responsibilities

Coordinate all NMD customer post metering activities for the Business Unit
Part responsibility for commercial loss reduction initiatives for the respective BU
Prepare Weekly plans based on Monitoring oversights, exception escalations and customer complaints
Coordinate investigation of customer metering complaints assigned and providing technical comments on various investigations.
Coordinate the resolution of all technical and non-technical issues relating to the customer metering/complaint within 72 hours of escalation
Ensure adequate management of seals deployed to the Business Unit.
Overall responsibility and control for the quality of metering infrastructure
Periodic customer meter recertification and validation for energy accuracy
Weekly Performance reporting
Monthly performance appraisal presentation
Drive team performance and compliance
Ensure technical and commercial feasibility checks and customer account number authentication
Allocation and Implementation of new customer service/load change/name change/address change applications for the respective BU
Carry out any other duties as requested by the Head metering or other superior officers in line with agreed work process or SLAs
Manages and develops the productivity and capacity of other team members
Comply with Quality Management System / Occupation Health & Safety requirements including objectives and applicable regulations relating to assigned jobs.
Perform other duties as assigned by the unit Head or Head of Department

Minimum qualifications

First degree in Social Science/ Engineering
Requires 5 - 7 years post qualification experience

Technical Competencies:

Relationship management and interpersonal skills.
Data reconciliation and review skills
Fair Knowledge of metering
Good knowledge of industry related regulations
Good Analytical skills
Planning and Organizing
Individual Team Development
Knowledge of electricity body requirements
Customer Orientation

Behavioral Competencies:

Ability to work independently and take responsibility for operations impacting decisions
Strategic problem resolution
Ability to work under pressure and multi task effectively
Effective People Management
Analytical prowess
Ability to influence others
Good communication & interpersonal Skills
Good relationship management skills
Good Leadership skills
Commitment to business growth and customer satisfaction

Job Title: Backend Analyst Location: Lagos Job Type: Full time Reporting To: Specialist Backend Monitoring Role Purpose

This role will be responsible for assisting specialist backend monitoring in supervising all communication on meters in the network.

Responsibilities

Provide analytical report on status of MD/NMD AMR/AMI meters.
Engage IT team in fixing the communication issue of AMI meters in the network.
Manage the configuration and setup of all meters on the platform.
Manage the modification of MD customer information on CIS to new AMI/AMR meter for remote reading.
Reprogram meter to correct CT/VT rating on AMR meters to remove the occurrence of multiplying factor in billing.
Provide analysis of energy consumption for discrepancies and energy losses.
Coordinate with Revenue Optimization and Monitoring unit on accurate back billing and revenue loss calculation.
Weekly/Monthly reporting of identified cases of meter tampering/energy theft for maintenance.
Monthly spooling from all server of online/offline customers.
Escalation of all tampered related issue to relevant teams for prompt investigation
Prompt setup of installed DTs, Feeders, LVMD and HVMD on CIS/TMR.
Proper account maintenance of customer information on TMR.
Coordinating with Power Allocation Team in measuring supply availability on feeders meters via TMR.
Remote compilation of AMR/AMI meters for billing to MDMM engineers.

Minimum Qualifications

This role requires a first degree or its equivalent diploma qualification
Requires between 2-4 years relevant work experience. Ready to learn new skills and system language for extraction, compilation and reporting.

Technical Competencies:

Basic knowledge of regulatory requirement to metering and energy accounting/auditing.
Accountability skill
Good Analytical skills.
Commitment to Task.
Attention to Detail.
Effective Monitoring Skills

Behavioral Competencies:

Ability to work under pressure and multi task effectively
Good communication & interpersonal Skills.
Problem Sensitivity
Integrity.

Job Title: Platform Analysis & Monitoring Lead Location: Lagos Reporting To: Strategy Revenue & Optimization Lead Job Type: Full time Role Purpose

Prompt diagnosis of issues and fixing of those issues as they are identified, proper accountability and prompt correction of anomalies as detected from the platforms

Responsibilities

Provide an oversight function to the platform analysis team.
Provide oversight on setup of installed DTs, Feeders, LVMD and HVMD on CIS/TMR.
Coordinate analysis of energy consumption for discrepancies and energy losses.
Coordinate with Revenue Optimization and Monitoring unit on accurate back billing and revenue loss calculation.
Mange account maintenance of customer information on TMR.
Coordinate and provide analytical report on status of MD/NMD AMR/AMI meters.
Coordinate with IT in fixing the communication issue of AMI meters in the network.
Manage the configuration and setup of all meters on the platform.
Manage the modification of MD/NMD customer information on CIS to new AMI/AMR meter for remote reading.
Reprogram meter to correct CT/VT rating on AMR meters to remove the occurrence of multiplying factor in billing.
Monthly reporting of identified cases of meter tampering/energy theft for maintenance.
Manage the monthly spooling from the MS/TMR server of online/offline customers.
Coordinating with Energy Audit and Undertaking staffs in maintenance of DT meters.
Coordinating with Power Allocation Team in measuring supply availability on feeders meters via TMR.
Remote compilation of AMR/AMI meters for billing to MDMM engineers.
Drive team performance and compliance.
Assist in Carry out any other duties as requested by the Unit Head and Head of Department.

Minimum qualifications

First degree in Finance or other Social Science/Engineering
Requires Minimum of 10 years post qualification experience
2 – 4 years in a managerial role

Technical Competencies:

Relationship management and interpersonal skills.
Financial Concept and reconciliations
Managerial Finance
Fair Knowledge of metering
Good knowledge of industry related regulations
Revenue management
Good Analytical skills
Planning and Organizing
Team Development
Knowledge of the electricity regulatory codes and requirements
Business Acumen
Customer Orientation

Behavioral Competencies:

Ability to work independently and take responsibility for financially impacting decisions
Strategic problem resolution
Ability to work under pressure and multi task effectively
Effective People Management
Analytical prowess
Ability to influence others
Good communication & interpersonal Skills
Good relationship management skills
Good Leadership skills
Commitment to business growth

Job Title: Specialist, Backend Monitoring Location: Lagos Reporting To: Platform Analysis & Monitoring Lead Job Type: Full time Role Purpose

This role Provides the Lead platform and Analysis of review of MD/NMD meters and ensure communication on the network. Ensure timely remote reading, data collation for strategic analysis and investigation.

Responsibilities

Coordinate and provide analytical report on status of MD/NMD AMR/AMI meters.
Coordinate with IT in fixing the communication issue of AMI meters in the network.
Coordinate the configuration and setup of all meters on the platform.
Manage the modification of MD customer information on CIS to new AMI/AMR meter for remote reading.
Reprogram meter to correct CT/VT rating on AMR meters to remove the occurrence of multiplying factor in billing.
Coordinate analysis of energy consumption for discrepancies and energy losses.
Coordinate with Revenue Optimization and Monitoring unit on accurate back billing and revenue loss calculation.
Monthly reporting of identified cases of meter tampering/energy theft for maintenance.
Monthly spooling from the MS/TMR server of online/offline customers.
Prompt setup of installed DTs, Feeders, LVMD and HVMD on CIS/TMR.
Proper account maintenance of customer information on TMR.
Coordinating with Energy Audit and Undertaking staffs in maintenance of DT meters.
Coordinating with Power Allocation Team in measuring supply availability on feeders meters via TMR.
Remote compilation of AMR/AMI meters for billing to MDMM engineers.
Issuance of seal to user department/unit for field operations.
Generate monthly report on disbursement of seal to the relevant departments/units.
Coordinate quarterly stock taking of various seals and sim in the store.
Drive team performance and compliance.

Minimum Qualifications

This role requires a first degree in Engineering or social science
Requires between 5-7 years relevant work experience with advanced/ extensive knowledge of systems and principles of energy reporting platform gained through broad experience.

Technical Competencies:

Basic knowledge of regulatory requirement to metering and energy accounting/auditing.
Accountability skill
Good Analytical skills.
Commitment to Task.
Attention to Detail.
Effective Monitoring Skills.
Sound knowledge of extraction and Reporting language.

Behavioral Competencies:

Ability to work under pressure and multi task effectively
Good communication & interpersonal Skills.
Problem Sensitivity
Leadership Skills.
Good listening and questioning skills

Job Title: Specialist - Field Monitoring Location: Lagos Job Type: Full time Reporting To: Platform Analysis & Monitoring Lead Role Purpose

Assist the Lead platform and Analysis in monitoring and maintaining MD/NMD meters in the network for optimal remote reading and data collation for strategic analysis and investigation

Responsibilities

Coordinate field activities and provide analytical report on status of MD/NMD AMR/AMI meters.
Coordinate with IT in fixing the communication issue of AMI meters in the network.
Coordinate the configuration and setup of all meters on the platform.
Manage the modification of MD customer information on CIS to new AMI/AMR meter for remote reading.
Reprogram meter to correct CT/VT rating on AMR meters to remove the occurrence of multiplying factor in billing.
Coordinate analysis of energy consumption for discrepancies and energy losses.
Coordinate with Revenue Optimization and Monitoring unit on accurate back billing and revenue loss calculation.
Monthly reporting of identified cases of meter tampering/energy theft for maintenance.
Monthly spooling from the MS/TMR server of online/offline customers.
Prompt setup of installed DTs, Feeders, LVMD and HVMD on CIS/TMR.
Proper account maintenance of customer information on TMR.
Coordinating with Energy Audit and Undertaking staffs in maintenance of DT meters.
Coordinating with Power Allocation Team in measuring supply availability on feeders meters via TMR.
Remote compilation of AMR/AMI meters for billing to MDMM engineers.
Issuance of seal to user department/unit for field operations.
Generate monthly report on disbursement of seal to the relevant departments/units.
Coordinate quarterly stock taking of various seals and sim in the store.
Drive team performance and compliance.

Minimum Qualifications

This role requires a first degree in Engineering or social science
Requires between 5-7 years relevant work experience with advanced/ extensive knowledge of principles and complex techniques gained through broad experience.

Technical Competencies:

Basic knowledge of regulatory requirement to metering and energy accounting/auditing.
Accountability skill
Good Analytical skills.
Commitment to Task.
Attention to Detail.
Effective Monitoring Skills.

Behavioral Competencies

Ability to work under pressure and multi task effectively
Good communication & interpersonal Skills.
Problem Sensitivity
Leadership Skills.
Good listening and questioning skills.

Job Title: QA/QC Field Specialist Location: Lagos Reporting To: NMD Management Lead Job Type: Full time Role Purpose

This role will be responsible for assisting NMD Management lead in the post metering resolution in the respective Business Units; managing the BU team activities.

Responsibilities

Ensure all quality checks of NMD field metering activities for the Business Units.
Part responsibility for commercial loss reduction as related to metering.
Prepare Weekly plans based on quality oversights, exception escalations.
Ensure investigation of customer metering complaints assigned and providing technical comments on various investigations.
Ensure the resolution of all technical and non-technical issues relating to the customer metering/complaint within 72 hours of escalation
Overall responsibility and control for the quality of metering.
Weekly Performance reporting.
Monthly performance appraisal presentation.
Responsible for the closure of Non-conformance by the subcontractors/MSPs/MAPs/NMD reps at the various BUs.
Responsible for the collation and evaluation of the survey/installation quality.
Responsible for maintaining and ensuring quality standards on all metering initiatives.
Check for consistency in survey/installation and reporting.
Manages and develops the productivity and capacity of other team members.
Comply with Quality Management System / Occupation Health & Safety requirements including objectives and applicable regulations relating to assigned jobs.
Carry out any other duties as requested by the Head metering or other superior officers in line with agreed work process or SLAs

Minimum qualifications

First degree in Social Science/ Engineering
Requires 5 - 7 years post qualification experience

Technical Competencies:

Basic knowledge of regulatory requirement to metering and energy accounting/auditing.
Accountability skill
Good Analytical skills.
Commitment to Task.
Attention to Detail.
Effective Monitoring Skills.

Behavioral Competencies:

Ability to work under pressure and multi task effectively
Good communication & interpersonal Skills.
Problem Sensitivity
Integrity

Job Title: Metering Service Lead Advert Code: IE-2019-09-181290129678 Location: Lagos Reporting To: Strategy Revenue & Optimization Lead Job Type: Full time Responsibilities

Coordinate PPM accounts management on Ultima and Advanced Metering Infrastructure (CIS) Platform and deal immediately with any exceptions.
Ensure that account receivables is not understated when transferring arrears from one platform to another or during and after migration
Manage and maintain an accurate/complete PPM Database and ensure that the database can be relied upon
PPM revenue projection for the entire Disco based on trend analysis. Compare customers monthly consumption patterns based on demography, building, availability and consumption patterns
Review monthly reports on PPM energy allocation viz a viz monthly revenue
Prepare monthly ageing analysis/low vending activity report
Joint responsible for all vending cashiers at the respective Business Units
Provide input for the development of departmental policies/procedures
Analyze and maintain statistical forecasts for prepaid meter revenue
Direct, manage and provide strategy to the team during projects
Provide qualitative and quantitative information to management with respect to new automation areas that constantly requires management buy-in. and continuous process improvement
Overall responsibility for Team’s performance and productivity
Ensures quality of NMD meter installation and acceptance is inline with the laid down standard.
Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs
Assist in Carry out any other duties as requested by the Unit Head and Head of Department.

Minimum qualifications

First degree in Finance or other Social Science
Requires Minimum of 10 years post qualification experience
2 – 4years in a managerial role

Technical Competencies:

Relationship management and interpersonal skills.
Financial Concept and reconciliations
Managerial Finance
Fair Knowledge of metering
Good knowledge of industry related regulations
Revenue management
Good Analytical skills
Planning and Organizing
Team Development
Knowledge of the electricity regulatory codes and requirements
Business Acumen
Customer Orientation

Behavioral Competencies:

Ability to work independently and take responsibility for financially impacting decisions
Strategic problem resolution
Ability to work under pressure and multi task effectively
Effective People Management
Analytical prowess
Ability to influence others
Good communication & interpersonal Skills
Good relationship management skills
Good Leadership skills
Commitment to business growth

How to Apply Interested and qualified candidates should: Click here to apply Application Deadline 2nd October, 2019.

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Ongoing recruitment at Ikeja Electricity Distribution Company (IKEDC), 18th September 2019

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